The Queen's Gate Hotel

The Queen's Gate Hotel Reviews

The Queen's Gate Hotel

31-34 Queen's Gate, Kensington and Chelsea, London, SW7 5JA, United KingdomSee Hotel Details
The Queen's Gate Hotel
The Queen's Gate HotelThe Queen's Gate HotelThe Queen's Gate Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.9/10
Very Good
238 review
Verified reviews
Location9.0
Amenities8.3
Service8.8
Cleanliness9.5
Filter by:
Sort by:
All reviews(238)
Positive reviews(229)
Reviews with photos/video(63)
Awesome stay(51)
Convenient location(38)
Delicious breakfast(31)
Easy to get around(24)
Quiet & comfortable(15)
Close to metro(12)
Friendly front desk staff(11)
Average sound insulation(8)
Negative reviews(9)
Zhe GONG
Deluxe Queen Room
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on May 14, 2025
当然可以,以下是一条简洁的酒店评价: Great location—surrounded by museums and just a short walk to the tube and bus station. Everything was really convenient and easy to access. Would definitely recommend for a city stay!
Guest User
Deluxe Club Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 1, 2025
Choose the hotel for its location near The Royal Albert Hall. Checked in early, need ID, cases stored well we had lunch in the Q Bistro rear patio area. Note it’s a designated smoking area. Very accommodating. Had the choice of the A la carte or All day Meun. All excellent. Hotel clean & modern Had a Deluxe Club Rm, had all the amenities expected of a 4 star Hotel. Excellent breakfast. Only downside was the table was cleared of used cutlery during the course of breakfast.
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
2 review
9.5/10
Amazing
Posted on May 23, 2025
We were really looking to our stay here. The staff were friendly and helpful. The location is excellent close to Gloucester Road tube. Only one of the lifts was working and the builders were working on the third floor, if you decided to take the stairs you could see the builder’s. Unfortunately we didn’t like our room and we were supposed to have been up graded,the photo didn’t look like the room online. During the night there was a clicking sound in the wall or outside the window, not sure what was going on here at 3am. We didn’t get much sleep and compared to other hotels we’ve stayed at we wouldn’t return the luxury really was missing.
N. Chan
Standard Club
Stayed in Aug 2024
Family
2 review
7.0/10
Posted on Sep 20, 2024
The staff at Queen’s Gate Hotel were friendly, always available and willing to help. For example: they helped me print out a document and get a taxi. Unfortunately, the hotel is NOT worth the money I paid. The room is small and can fit one piece of large 29” luggage. The 2nd piece was a bit of a challenge. I had to push in the chair to allow my second luggage to lay flat on the floor. The curtain is not blackout so you can’t really sleep in. No coffee machine but the hotel does provide a few packs of complimentary instant coffee, 2 small bottles of spring water and some tea bags. The bathroom is where the problem is. It’s so tiny, and not user friendly. Although I understand that it’s all about maximizing space, the bathroom lacks functionality and comfort. There is only a piece of narrow board as shelving unit right above the faucet and needless to say, my facial lotion and toner bottle get splashed with water and become wet every time I washed my hands. The traditional swinging door is right by the sink and due to the miniature size of the bathroom, the door can’t fully open and gets in the way when I use the sink. The bathtub is extremely narrow so you can’t really turn at all when in the bathtub. There is only a bottle of cleansing wash so it’s supposed to be shampoo and body wash. There is no hair conditioner. I expected a bit more for a 4-star hotel. Overall, great location but not worth the money I paid. Could’ve found a much more spacious hotel room at this price point.
6/8
Guest User
Standard Queen Room
Stayed in May 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 25, 2024
Super clean room and super comfy big bed. Staff is competent and considerate. For example she informed me of the room that I was going to get , saving me a trip up and down to ask for room change. Slightly off the touristic treks but it’s served well by buses and underground.; but the prices are more than compensated for it. It’s hidden gem!
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our Guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Anonymous User
Standard Queen Room
Stayed in Nov 2023
Couple
5 review
8.0/10
Very Good
Posted on Dec 20, 2023
They have the best breakfast which includes English breakfast and fresh orange juice. The service is very good and the staff are professional and helpful. Room requires some deep cleaning and maintenance.
Response from Property: Dear Guest,Thank you for sharing your comments from your recent stay at the Queens Gate Hotel. We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Guest User
Standard Triple Room
Stayed in May 2024
Family
4 review
10/10
Outstanding
Posted on Jun 15, 2024
The hotel is in a great location, close to the Natural History Museum, Science Museum, and VA Museum, and is very suitable for traveling. The surroundings are very quiet. Besides, the hotel service is very good, helping with luggage and cleaning. It is a very good experience and highly recommended.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our Guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Karen_eb1
Deluxe Queen Room
Stayed in Apr 2024
Couple
4 review
10/10
Outstanding
Posted on May 13, 2024
Excellent location for proximity to Royal Albert Hall. Staff very accommodating and we were able to choose a very quiet room which although had views over the back, was peaceful and very clean. Breakfast was buffet style and plenty of choice. Would definitely use again.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Solo traveler
13 review
9.0/10
Great
Posted on Aug 19, 2024
Very nice location and good amentities. Nice bar area right downstairs.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,The Management TeamThe Queens Gate Hotel
Guest User
Standard Queen Room
Stayed in Sep 2023
Business traveler
54 review
10/10
Outstanding
Posted on Nov 3, 2023
service is very good and staff is very friendly and efficient and professional staff
Response from Property: Dear Guest,Thank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel and that you found our team to be friendly, efficient, and professional.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Macrae86
Townhouse Executive Superking Room
Stayed in Apr 2024
Business traveler
11 review
10/10
Outstanding
Posted on May 22, 2024
Fantastic location. Room was perfect, staff were helpful and friendly.
Response from Property: Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel
NikiB
Standard Club
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 9, 2024
Lovely hotel, very friendly staff, ideal.lucation for our visit to the Royal Albert Hall
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel and for choosing us again.We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Eloise
Deluxe Queen Room
Stayed in Apr 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Jun 23, 2024
Clean and well decorated. Good Service. The room is capacious.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our Guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Matchy Wu
Standard Queen Room
Stayed in Feb 2023
Solo traveler
23 review
10/10
Outstanding
Posted on Mar 19, 2023
Very comfortable bedding facilities, convenient location, hotel staff are friendly and helpful
ChrisDingDing
Standard Triple Room
Stayed in Jun 2023
Family
5 review
10/10
Outstanding
Posted on Aug 4, 2023
Friendly staff. Super good location. Really shud book 3 bed room which is most spacious and has best view towards university.