22 Hertsmere Rd, Tower Hamlets, London, E14 4ED, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
157 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.2
Service8.5
Cleanliness8.8
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All reviews(157)
Positive reviews(146)
Reviews with photos/video(31)
Delicious breakfast(19)
Convenient location(18)
Easy to get around(14)
Too noisy(9)
Great value for money(9)
Large rooms(8)
Close to metro(6)
Loved the view(5)
Negative reviews(11)
Edwinw21
Superior Room Quayside
Stayed in Jun 2025
Family
19 review
8.5/10
Very Good
Posted on Jul 14, 2025
Our family stayed in two rooms for three nights. We had requested higher-floor rooms but were given accessible rooms on the first floor instead. We were told the higher floors are only for executive rooms.
There were many small flies coming from the toilets in both rooms, even with daily cleaning. We also saw similar flies around the Parma ham and cheese area at breakfast buffet, which was disappointing.
On the positive side, the location is convenient and there are good restaurants nearby. The service was generally good.
It would help if the hotel could improve pest control and be more flexible with room assignments for families.
Krit
Deluxe King Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 23, 2025
Everythings is good except we lost all water access on the last day
Dey Cie
Deluxe Twin Room
Stayed in Jan 2025
Traveling with friends
4 review
8.5/10
Very Good
Posted on Apr 26, 2025
We booked this hotel as it is near to concert Hall which is one station away. We enjoyed our stay especially the breakfast which is the best compared to other 5 star hotel.
A.P.P.
Deluxe King Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 10, 2024
My mother and I stayed in the Curve Suite, and the experience was exceptional. The service and facilities in the room were incredible—everything was spotlessly clean, and any issues or needs were addressed within minutes. The room itself was spacious with stunning views, and the mattresses were incredibly comfortable.
The Executive Lounge was also outstanding, offering breathtaking views and a fantastic selection of snacks and drinks, which were constantly replenished by the attentive staff. If I had to mention one small improvement, it would be that the lounge could be a bit larger to accommodate everyone more comfortably, as there was occasionally a slight wait during peak hours to find a seat. However, this minor detail did not detract from the overall exceptional experience.
I would especially highlight the service at the Buffet and the Front Desk; both were highly responsive, attentive, and hospitable. A special thanks to Fanny, the Assistant Front Office Manager, for making our celebration so special and enjoyable with her outstanding support and care.
Anonymous User
Family Deluxe Room
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 2, 2025
Lovely and polite staff…very clean hotel!
Great locations … loads of shops and restaurants.
Will definitely be visiting again.
Andrew
Deluxe King Room
Stayed in Dec 2024
Couple
2 review
8.0/10
Very Good
Posted on Feb 21, 2025
Great location, easy to reach central London, comfortable decent size rooms, if a little functional.
JudyWW
Deluxe King Room
Stayed in Dec 2024
Couple
8 review
9.0/10
Great
Posted on Jan 14, 2025
Well located just a short walk to train, mall and many eateries around. Room is clean but decoration is not what usually a 4 star marriot looks like. Very basic. Overall we enjoyed our stay. Staff were all helpful.
nijiryuu
Deluxe King Room
Stayed in Jun 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 13, 2025
Good location, nice rooms, friendly staff
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 17, 2024
Great hotel good location, it is next to DFR station and line but to be honest you don’t really hear them and it’s interesting to watch out of the room window.
Ka Hei
Deluxe King Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Very nice hotel. Will come here again.
Guest User
Deluxe King Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 25, 2024
A comfortable stay with friendly staff and great service. Will definitely return.
Guest User
Deluxe King Room
Stayed in Aug 2024
Other
16 review
10/10
Outstanding
Posted on Oct 4, 2024
Nice to stay here 
shopping mall is 10/15 minutes talking to
Its something like pudong 陆家嘴 fanacial center in SH
Guest User
Deluxe King Room
Stayed in Aug 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Sep 20, 2024
Staff was helpful, I left behind my smart watch and the hotel have arrange on my behalf for the watch to be delivered to my home country!
Guest User
Deluxe King Room
Stayed in Nov 2024
Couple
6 review
8.0/10
Very Good
Posted on Jan 1, 2025
The location is good while the room was placed at the lowest floor.
CHOY CHOW
Deluxe King Room
Stayed in Jun 2024
Family
1 review
6.0/10
Posted on Jul 28, 2024
A bit old and some noise came from the train line....Hotel amenities was not so good.Shower in rhe bath tub is not good
....