Raffles London at the Owo Reviews

Staying at Raffles again, the environment, service and hygiene are as good as before. Looking forward to staying here next time😊!

The environment is very good, very stunning, it is a historical building, Churchill's original office is in the hotel, the service is also good, it is a hotel worth staying in

Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.

Very old money, top service, just opened in August, full of technology

The most satisfactory hotel for this trip.

New hotel, very nice.

Best hotels in London

Excellent hotel

신상호텔답게 깨끗하고 모든 시설이 좋았습니다. 또 가고싶네요. 수영장 짐 객실 레스토랑 모두 만족스럽습니다. 최고!

就是一個好，而且有華人接待禮遇，一點不需要擔心入住的問題，對面就是皇家騎兵隊和唐寧街首相府，步行去唐人街很近，很舒服的位置。

We had the opportunity to visit The OWO - Heritage Tour and Afternoon tea. We went on the wait last as soon as Raffles hotel set up the tour. It took us over a year to find a date they had available and also we could make. We were so looking forward to our tour the afternoon tea was a bonus not something we normally would have. Emiel is the in house Heritage Ambassador,he was our guide. The OWO is full of history and Emiel really brought it all to life, in a fun interesting way. This really is the most magnificent building and we throughly enjoyed our tour! The Afternoon tea was a little disappointing following such an amazing start to the afternoon. We had to wait 20 plus minutes to be seated, the tables are very close together so you can hear your neighbours conversation easily. We solved that by chatting to our neighbours but not ideal if you wanted a private tea or may be on a date ! The tea service was quite elaborate we tried 3 different teas before we found one we liked. The sandwiches and cakes looked very enticing but did not taste as good as they looked. The scones were very good. The OWO Raffles has several beautiful restaurants we were able to walk by them on the tour, we felt the room the afternoon tea was in was very dark and overbearing. I would love to learn more about the history of the OWO but would rather have a lunch rather than afternoon tea.

From the moment we turned into the striking courtyard, we knew we were in for a special stay. The greeting from the valet and concierge, the service and tour from the receptionist, the smiles and acknowledgments from every member of staff we met or just passed….all so special! This hotel knocks your socks off with its presence and stunning interior, you can feel the history in this place! We were extremely fortunate to receive an upgrade to one of the best rooms I’ve ever stayed in.. the Turret Suite. Views in every direction.. Big Ben, West Minster, Downing St, Horse guards ( with horses) Trafalgar Square and Nelson’s Column, fantastic room. Must also add… Japanese style heated toilet seat on the loo… my new ‘must have’! The spa is something else, with a huge pool and the most sumptuous changing rooms and facilities I’ve ever seen! Overall, our new ‘go to’ hotel in London.. the best, with the very best staff! Thank you all for a wonderful stay.

Amazing hotel with first class staff, beautiful interiors, a phenomenal spa/pool and very comfy beds. Great location and stunning building. Breakfast in Saisons was lovely (special thanks to Natalie who was so very attentive) and dinner in Papermoon was delicious. The historical tour delivered by Dean was very informative and amazing to see inside some of the more historic parts of the OWO.

I was exceptionally impressed with Raffles. I have travelled to hundreds of hotels and this would have to be my favourite. The stand out is the staff, all of whom are courteous, relatable and friendly. The 10:30 history tour led by Emil was engaging and very cool to see. Emil is incredibly knowledgeable about the building and general history surrounding the area. Highly recommend. It goes without saying that the facilities are amazing and the history of the building is incredible. Stay here! You will not be disappointed!