DoubleTree by Hilton Hotels in London

Great stay, only stayed for 1 night between a Fri-Sat. The hotel room was a nice size, the bathroom and room were clean. Slight stains on the walls which is why I marked it down but overall it was a nice stay. Staff were really friendly and the lounge, breakfast room and rest of the hotel looked in good order. A really nice touch was the ice bucket with the ice machine on my floor. Would definitely stay again, great location, easy access to the tube and lots of lovely cafes and bars nearby.

Great location only 5 minutes from Angel tube station. Breakfast was lovely, tasty, well cooked and lots of choice. Rooms were a decent size and clean, with effective air conditioning. The only negatives were that we asked for room on a quieter side of the building and I was woken at 6.30 am with the bottle bin being emptied along with all the trollies of bedding and towels being delivered, we were clearly over the service entrance! Also the reception smelt of vomit… unsure why but it was constant during our stay. The milk was not replenished for the tea and coffee in the room and had to ask for this.

5 mins away from the station. Easily access. Friendly staffs and have warm cookies for you. Only sad side was the fire alarm sounded one of the night (2am) and no explanation was given.

The aircon in our room was vibrating. Heavy noise at night. But since we were very tired, we were forced to sleep. And OMG, in the middle of the night, the aircon was turned off, the power lights and everything turned off. I immediately called the front desk. They said there were too many gadgets plugged. And OMG, nothing was plugged that time. 5mins later in embassy resolved. And on our 7th day, while fixing our things, at 7pm the fire alarmed. hurriedly ran out together with my daughter who was already in her pajama.

We recently stayed at the DoubleTree by Hilton Dockside and had a generally pleasant experience with a few areas for improvement. Location: The hotel is a bit removed from the city centre, which means you'll need to plan your travel carefully. We found ourselves relying mostly on the boat to Canary Wharf, which, while scenic, adds some time and coordination to each outing. Check-in Experience: The check-in process was a highlight. We were greeted warmly with the signature DoubleTree cookies – a small but lovely surprise. Even more thoughtful, the staff noted that we were celebrating a birthday and offered us two complimentary drinks at the bar. That personal touch really made us feel welcomed and appreciated. Room Comfort: The room was comfortable enough, but there were a couple of issues worth noting. The soundproofing wasn’t great – we could clearly hear the sea waves throughout the night, which might be relaxing for some, but was a bit disruptive for us. Additionally, the bathroom could have been cleaner. We found garbage left in the bin, which detracted from the overall sense of hygiene and attention to detail. Overall: This hotel has some lovely, thoughtful staff and a few standout gestures that enhanced our stay. However, its distance from central London and a few cleanliness and soundproofing issues might not make it ideal for every traveller. With a bit more attention to room maintenance, it could be a much stronger option.

Service was one of great hotels for my entire experience and I will lodge again if I have chance.

Nice and quiet area, close to the train station, Tesco Express across the main road. Breakfast is lovely great varieties. Room is a bit small but manageable, had kettle and small fridge beside the wardrobe which was great. Air conditioning and table fan in the room. The shower itself is small with a sliding door, you really have to slide yourself in to shower. The warm cookies you get from reception at the time of check in is great. Had to pay £50 deposit on arrival which i got back after 3 working days.

The staff were warm and friendly. Never failed to greet and reach out to us. The head of concierge was warm and helpful, going the extra mile to solve our problems and even offered to help us mail the letters . The entire team were friendly and kind to our kids, giving them cookies which really made them happy. The location is superb, right by marble arch with lots of shopping, convenience stores , and even coffee right across the hotel.

Hospitalilty was noticably positive here. Warm greetings by the staff including a free cookie each. Clear explanations of the deposit, room location and number. Room is small but more spacious than other London hotels we've stayed at before, there's just enough space to fully open one large suitcase. Overall tidy and clean. Air conditioning works well. The desk is suitable for working at. Nice view out of the window. Selection of tea and coffee provided with a coffee machine and separate kettle. The bathroom was fine, shower is a good size and works well. Breakfast buffet was great. Lots of drinks and food option, all good quality. Staff were professional, warm and friendly.

Clean, efficient and has everything you need. Amenities are not in the room when you arrive you must contact the reception to have them delivered to your room.