DoubleTree by Hilton Hotels in London

The hotel is correct but there is an accumulation of small things which make it not good value for money. Wring access card for the room, very slow Internet, have to queue 15minutes minimum to get a table for breakfast and you are told it s busy time so you give one hour come back but still same issue, shower head dismounted in your hands, ..... Staff is nice and kind but the hotel needs maintenance, it s too expensive for the result.

We recently stayed here for the London Marathon 2022. We chose this hotel as the location was very close to the DLR station and very easy to get to Greenwich which was near the start. The hotel is hidden away off the main road but was very welcoming. Jeremy the Reservations manager looked after us and made our stay really lovely. We stayed for 3 nights and had a room on the 6th floor. The room was small but really cosy and quiet. Maybe could have done with a fridge in the room and some extra storage space but other than that an excellent stay. Breakfast was fabulous and on the morning of the Marathon extra food was put on and we could do down much earlier so we could digest our food before the run. Would stay again.

Everything incredible from Christina (from Venice) on the front desk to Vasimin at breakfast! Had such a laugh and felt so at home considering I was travelling solo. A MUST STAY hotel if you are in London but prefer to be a little bit outside of central but have Canary Wharf and the River Thames literally on your doorstep. There is an amazing shuttle boat that takes you for free across to Canary Wharf which is something you need to experience whilst staying. Thank you to all the team and the lady dressed as a pumpkin greeting all the guests and giving out lollipops! Festive and fabulous!

Good location. Minutes of walk to Ealing common and walkable to Ealing Broadway. Easy to reach the hotel from airport. The bar downstairs serves good fish and chip. Hotel rate is reasonable and friendly front desk staffs. I stay in this hotel every time when on business trip to Ealing

The hotel location is superb. First time visiting London and no issue taking the public transportation and if you plan to go for tours outside of London, the coach station is around 5-10 minutes walk from the hotel. The receptionist, Sai was very helpful towards our endless enquiries and tried his best to make our stay a comfortable one. The view from hotel room was okay as we are busy exploring the city.

This hotel is a 25 minute walk to Euston/ Kings Cross station and a 10 minute walk from Angel tube station,  so in a good location for connecting to other areas of London. It was also on many bus routes too!  It was a bit on the pricey side, but I suppose to be expected for London. The room itself was quite spacious and comfortable. The only downside is that I got a room at the back of the property so there wasn’t much natural light. That being said I was mainly out exploring in the day and also the weather wasn’t great to begin with. I would stay again for ease and convenience.

If you're looking for a hotel to visit London, this is not the one. To give you an idea : Piccadilly Circus is about 1.5 hours to walk and about 45 minutes by taxi (expensive) and, if you're lucky, about the same by public transport (a mixture of walking, bus and tube... and a pain!) That said, if you need a hotel in this particlar area – which is actually nearer to Fulham than Sloane Square, then you could do much worse. The welcome was genuinely warm and we were made to feel appreciated. Despite checking in the previous day via the Hilton app., no room could be allocated, so we had to check in again at the front desk. The check in staff was charming and efficient and her trainee status was not evident. Our 6th floor room, well away from the renovation noise on the 1st floor felt, however, like a downgrade from the 'Queen' room we'd booked, as it had a double bed in it (150cm) – like Hampton Inns, which Hilton class as 2 categories below Doubletree. For Diamond members – who can expect room upgrades “up to a one bedroom suite” - this could be a disappointment. Queen beds are usually 160cm, doubles 150cm. If this hotel is selling doubles as queens, then I personally think this is a bit naughty of them. Also, despite the hotel stating that their 1st floor renovation work does not start before 9 a.m., they do not mention that the massive building project which half-encircles the hotel, starts well before this time and is constant throughout the day and, by the look of things, is destined to last for a long time yet. The room was clean, the bed comfortable although narrow and, apart from a few stains, the room was adequat for a one or two night stay. I wouldn't like to stay longer, as the bathroom is even smaller than a Hampton Inn – there's nowhere to put a toilet bag and nowhere to hang used towels. The shower unit is the same style as in Hamptons but much smaller than most. The toilet seat was loose and so was 'interesting' when using it, several plug sockets in the room did not work and the a/c and TV turned themseves off several times during our stay. Otherwise the room was well designed, with enough mirrors, work surface, chair, safe etc. and fridge that gets things cold enough – if you are willing to wait about 18 hours, that is! Don't expect a good sleep – the doors are not sound-proofed and are paper-thin. Room doors are also constantly 'banging' shut due to the spring mechanism. The lobby bar is well stocked but has slighly frightening prices. We didn't try the restaurant – choosing a Middle-Eastern restaurant 5 minutes' walk away – but the food we saw looked to be well-presented and seemed to be of the fast food type. The breakfast was, to be totally frank, extremely disappointing. The quality was good but the choice was extremely poor for a Doubletree and, in comparison to the maybe 30 or 40 Doubletrees I've stayed in, is by far the worst breakfast 'spread' I've seen to date. No ham, no smoked salmon, not even any utensils for the

The bed in the twin room of this hotel is very big, and three suitcases can be opened side by side, which is beyond my expectation. Before coming here, I read the reviews that London hotels are small and similar to those in Japan, but much bigger than Japan. The guy at the front desk was very nice. He asked several times if I had allergies. I didn't understand at first, but he was very patient. It turned out that he gave us cookies. The cookies were so delicious! The breakfast is also OK. It is only a few minutes' walk from the Natural History Museum and V&A. There is also a Chinese restaurant nearby, Shanghai No. 10, which saved my Chinese stomach. Recommended!

The hotel is conveniently located near the British Museum, and is very convenient for taking the subway and bus. Covent Garden, Trafalgar Square, and the Thames River are all within walking distance. There are many restaurants around the hotel, including many Chinese restaurants. The hotel looks like an old building, but the interior is decorated in a modern style. The room is large, and two 28-inch suitcases can be opened without any pressure. The bathroom is not too big, but it is OK. The waiter cleans every day and is timely. Delicious biscuits are also given at the front desk. The breakfast is a bit simple. I stayed for four days and it basically didn't change (but it seems that the breakfasts of hotels of this level in London are basically the same, typical English breakfast varieties). It would be better if there was some porridge for breakfast (the Hilton Metropolitan in London has porridge for breakfast)

Superb location just in front of hyde park/kesington garden, and just a few minutes walking to the tube station queensway/bayswater, the room is a bit small but it was clean and had all the basic amenities, lovely staff very helpful, will definitely be back again ☺️