Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.8
Cleanliness9.3
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All reviews(115)
Positive reviews(36)
Reviews with photos/video(17)
Awesome stay(19)
Great location(10)
Awesome rooms(8)
Delicious breakfast(7)
Great swimming pool(6)
Clean and tidy(5)
Duper16
Superior Room
Stayed in Mar 2025
Traveling with friends
21 review
8.5/10
Very Good
Posted on May 4, 2025
Nice hotel in a good location just next to shopping mall. Also plenty of restaurants so no worry about choices
Response from Property: Dear Duper16, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
xogud
Accessible Queen Room
Stayed in Mar 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Apr 28, 2025
Very clean hotel and easy to approach to city
And nice swimming pool
Response from Property: Dear xogud, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Guest User
Superior Twin Room
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Jun 19, 2025
A nice hotel, with an amazing location. Would definitely go again
Response from Property: Dear Guest, thank you for the review of our hotel. We are glad you are satisfied with your stay. We would be happy to hear any comments or observations you may have had that contributed to lowering your rating. Hope to see you again soon. Greetings, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Guest User
Superior Twin Room
Stayed in Jan 2025
Business traveler
3 review
6.5/10
Posted on Feb 6, 2025
I would like to express my heartfelt gratitude to Mr. Wiktor, the receptionist, and Mr. Wadym, the young bellboy, for their exceptional kindness and willingness to assist. They were incredibly warm-hearted and did everything they could to help me, especially with my luggage. I have only the highest praise for them.
I am also deeply appreciative of Mr. Tomasz, the manager, for his efforts in addressing my concerns. He was understanding and supportive when I needed to leave the hotel, and his professionalism and compassion truly stood out. I wish him all the best in his future endeavors.
May God bless the kindness of these wonderful individuals. My deepest thanks to them all. The hotel has a beautiful art gallery and a great touch of designs. Thanks for the coffee and water!
Response from Property: Dear Guest, thank you very much for a review of our hotel and our staff members. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Guest User
Superior Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 16, 2025
Nice staff, great location and the building is pretty cool. The pool is special on the roof
Response from Property: Dear Guest, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Leszek
Superior Room
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 18, 2025
Give it a try - it's worth its price! Great place (if you like loft-like style) to stay and great selection for breakfast too.
Response from Property: Dear Guest, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Guest User
Superior Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 16, 2025
Only minus is related to room service. Was informed that by standard service takes 45 minutes, even to deliver some drinks. Apart from that, everything was great!
Response from Property: Dear Guest, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Amsterdam Rainy
Superior Twin Room
Stayed in Sep 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Oct 21, 2024
Location is good but hotel car parking is not free.
Guest User
Superior Twin Room
Stayed in Jul 2024
Couple
1 review
9.5/10
Amazing
Posted on Aug 22, 2024
Great breakfast and space, gym and pool
Tzvi Stern
Accessible Queen Room
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 2, 2024
Nice,big ,good brakefast and in a good location
Guest User
Superior King Room
Stayed in Jul 2022
Couple
1 review
10/10
Outstanding
Posted on Aug 15, 2022
Amazing hotel in the best location in Łódź. Clean rooms, super spacious lobby and the pool is simply amazing.
The parking is a bit pricey compared to the surrounding area, but everything else is great.
Anonymous User
Superior Twin Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 19, 2025
The spa area is very nice, the rooms are large, the bathroom with a bathtub and shower is a huge plus ☺️
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
간장새우초밥
Junior Suite
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Jan 30, 2025
It's friendly and in front of a shopping mall, so it's nice to go outside and look around. I didn't know there was a parking fee, but it costs 70 zloty. And I've never seen a hotel with such a wide hallway and lobby room in my life.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for a review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
Alexey_Swiss
Accessible Queen Room
Stayed in Mar 2025
Couple
23 review
10/10
Outstanding
Posted on May 2, 2025
I'm absolutely thrilled! This hotel not only met my expectations, but far exceeded them. From the very first moment, everything was perfect – the warm welcome at reception, the stylish ambience, and the impeccable service made my stay a truly memorable experience.
The room was spacious, modern, and furnished with great attention to detail. I was particularly impressed by the cleanliness and the stunning view from the spa area. The bed was also exceptionally comfortable – I've rarely slept so well!
What truly makes this hotel exceptional, however, is the staff: attentive, courteous, and always with a smile. You immediately notice that hospitality is lived here.
I highly recommend this hotel to anyone – whether for a short break, a business trip, or a longer stay. I will definitely be back!
Original TextTranslated by Google
Response from Property: Dear Alexey, thank you very much for a such beutiful review of our hotel. We are glad that you are satisfied with your stay. Kind regards, Katarzyna Szymańska & Vienna House by Wyndham Andel’s Lodz Team.
KasiaSz
Superior Room
Stayed in Jul 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 18, 2024
Hotel sensational. We had an anniversary and got a nice treat in the room. Breakfasts delicious, view from the sky bar firecracker.