Novotel Liverpool Centre Reviews

Amazing hotel will always go back 15 years and still loving every stay 🩷🩷🩷🩷

Great location, if not for the victory parade, the room charge is quite at a high end.

Very nice hotel with good strategic location at city centre. convenient for family travel

I had a one night stay at Hanover Street L1 last night 27.5 and it was mostly really good - the room, cleanliness and breakfast and this made up for the problem I had using the swimming pool. I had booked this hotel because it has a pool but hadn't realised it was half term. Consequently, the pool was full of children the whole time I was there. I was only able to access the sauna and this is when I heard some kids laughing about making Sea Gas...a competition about who could fart most whilst underwater. Although I can see the humour in this, I did feel really disgusted and this confirmed that I could not use the pool at all, as well as the fact that it was constantly very loud and with no space to swim. This lack of access will very much affect my future plans to stay there, even if it were school term time, I wouldn't come there on a weekend for this reason.

Great location, just a few minutes walk to Liverpool One and Albert Dock.

Lovely hotel gorgeous food at ropewalks.Swimming pool nice and clean.Only downside was our rooms view was of a scaffolding multistorey carpark 😢😢

I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.

The service is good and the staffs are nice and helpful. The location is really convenient to go to some famous places and take buses to somewhere. I will choice this hotel again if I will go to Liverpool next time.

Perfect location and everything you need

Okay stay. Room was tired and run down in places. Room was very warm, no aircon, and too much outside noise for windows to be open so room was too warm to sleep. Parking expensive £25 for 24 hours, there’s was a discount code in the lobby but couldn’t use it on departure which was annoying. Good breakfast. Swimming pool was freezing.

Nice customer service and Good location but the room not really clean.

Very friendly professional team helpful

Missing towels and forgot to refill shower gel

Excellent location, parking right beside it Liverpool one 3 minutes walk, lots of pubs and restaurants close by.