GUIZHOU PARK HOTEL LIUPANSHUI Reviews

Service and everything was simply amazing

Nice, highly recommended.

Perfect

The hotel is a standard five-star hotel. The service attitude of the girl at the front desk was good and the check-in experience was very good. The hotel is very convenient to the city's attractions, including the ancient city, Fengchi Garden, and Foding Temple, which are only a few minutes' walk away. The wetland park can be reached by bus. The air is very comfortable when strolling by the river in the morning. There are also many restaurants around, especially the Liupanshui specialty food Laoguo Street, which is only a few minutes away. Hygiene: Very clean. Facilities: Complete Environment: Good Service: Very good

The hotel has super good service~ It is very convenient next to the ancient town and it is very lively at night~~ The hotel's service is invincible~~ There is also good night milk

The location is excellent, in the heart of the city; there are plenty of parking spaces, so driving is worry-free; the breakfast has a rich variety; I was worried that the equipment and facilities would be old, but the actual experience shows that the hotel has spent some effort on maintenance, and it is clean and comfortable; finally, let me talk about the service. The day of check-in happened to be a family member's birthday, and the young lady who checked me in was very attentive, and immediately sent blessings and small surprises. The glasses brother in the hotel's Chinese restaurant also gave me a very warm reception, which left a brilliant impression and memory for me and my family.

The hotel staff has a friendly service attitude. The staff at the front desk, lobby, and catering are warm and polite, and the service is thoughtful. The hotel has convenient transportation and is close to Shuicheng Ancient Town and Fengchi Garden, making it very convenient for leisure walks and exploring special restaurants. The overall hardware of the hotel is of five-star standard. It was my first time staying here, and the hotel upgraded me to an executive room, which was very thoughtful! The weather was very good this morning. I woke up early and watched the sunrise in the room. I was very satisfied! grateful! I will stay here again next time I go to Liupanshui.

The facilities are very good. There are Fengchi and Shuicheng Ancient Town around. I am very satisfied with it.

The room was clean and promptly cleaned. Free late check-out was until 2pm. From the room window, you could see the Fengchi Garden downstairs. The scenery was beautiful and quiet. The hotel breakfast had many varieties.

Everything is good, the room is clean, there is a lot of breakfast, and Xiao Du's service is warm and hospitable.

The room is big enough, the air conditioner has no heating, the sockets are broken, and the doorman will ignore you if you don't ask him

The hotel will not follow the guests' check-in requirements. They are extremely sensitive to the smell of smoke. Even after notifying them in advance, they still arranged a smoking room, which made it impossible to sleep! Won't go again

This was a very bad experience, and the following is my true feedback, not exaggerated! I checked in at Liupanshui Guizhou Hotel at 22:00, and had to check out at 8:00 the next day due to schedule reasons, leaving me very little time for sleep. I originally wanted to have a good sleep before the meeting the next day, but I didn’t expect the hotel’s soundproofing to be very, very poor. I forgot whether I lived on the 28th or 27th floor. After I finished washing up, a man upstairs started quarreling, swearing, throwing things and beating me like crazy! At this time, I was worried about the domestic violence upstairs, so I reported it to the front desk. I don’t know if the front desk handled it. The call was interrupted for about 40 minutes. In the early morning, people upstairs started fighting and scolding each other, and the noise was very loud! At this time, I called the front desk several times to ask them to handle it. I was worried that something might go wrong. The handling speed was slow and the problem could not be solved for an hour. I clearly heard the conversation between the waiter and the above. The more speechless point: 1. The handling staff informed the gentleman upstairs that we were making a complaint, and I clearly heard the gentleman shouting: My door is closed! Let her come up to me! Is this the correct approach for the hotel? How can we ensure our safety if our guests act irrationally? 2. After 3 hours of constant ** ***, I finally couldn't stand the hotel's inability to handle it anymore and called the police. Although the hotel front desk apologized, they even said with a slight smile, "Why don't you wear headphones?" Here comes the bomb, chasing you at 1 or 2 in the morning and suggesting that you change rooms? May I ask? Is this the way a high-end hotel should handle things? I was disturbed and hurt, so I changed rooms? The handling method this morning was as follows: initially, a 30 yuan discount was applied for me based on my room reservation, and later a 20% discount of 257 yuan was applied for. I don't need this kind of empty apology that doesn't consider the customer's perspective! Friends who have high requirements for service and room soundproofing can avoid this place. An unforgettable experience

The heating in the room was very poor. It didn't get warm even after turning it on for a whole night. We changed rooms and added a heater, and it got a little better. I would like to give a thumbs up to the hotel's waiters and duty manager for fulfilling their basic service obligations, but the facilities are really too poor. When checking in, there were also waiters who helped with the luggage, and I also want to give a thumbs up here! A five-star hotel without decoration will give people a very old feeling, unable to keep up with the times and unworthy of the five-star name! The breakfast was also very poor, the cakes were made with vegetable cream, the decorative fruits were canned, and the noodles were not very tasty.