九龙巷245号商铺, Xiangzhou District, Zhuhai, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.4/10
118 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service8.4
Cleanliness8.3
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All reviews(118)
Positive reviews(105)
Reviews with photos/video(33)
Awesome rooms(37)
Classy environment(13)
Great value for money(11)
Easy to get around(9)
Convenient location(9)
Many amenities(6)
Comfortable bed(4)
Friendly front desk staff(2)
Negative reviews(13)
Guest User
Business Loft (3 Beds)
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 19, 2025
The environment is very good, the design is loft, the three beds are all big, the hygiene is also very clean, the service attitude is very good, we arrived early, so we left our luggage at the front desk first, and came back to pick it up after going to Macau, which is also very convenient
Original TextTranslated by Google
Response from Property: Your praise is the best affirmation for our hotel. We will continue to maintain high-quality service and prepare well for your next visit.
Guest User
Featured Room
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 7, 2024
The overall stay experience is very good. The room is clean and hygienic, the environment is warm and quiet, and it is a good stay experience
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們好評!您的滿意是我們最大的動力,能夠為您提供舒適的入住體驗是我們的榮幸。我們一直致力於為每一位客人提供優質的服務和温馨的環境,您的認可讓我們倍感鼓舞。期待您的再次光臨,我們將繼續努力,為您帶來更加完美的入住體驗!祝您生活愉快,旅途順利!如有任何需求或建議,歡迎隨時與
Guest User
Featured Room
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 24, 2024
The room is very good, with everything it needs. If anything is missing, the front desk will provide it promptly. Good reviews. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們好評!您的滿意是我們最大的動力,能夠為您提供舒適的入住體驗是我們的榮幸。我們一直致力於為每一位客人提供優質的服務和温馨的環境,您的認可讓我們倍感鼓舞。期待您的再次光臨,我們將繼續努力,為您帶來更加完美的入住體驗!祝您生活愉快,旅途順利!如有任何需求或建議,歡迎隨時與
Anonymous User
Featured Room
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 24, 2024
The sound insulation is good, I slept very comfortably at night, it is convenient to get in and out, and the price-performance ratio is very high. I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們好評!您的滿意是我們最大的動力,能夠為您提供舒適的入住體驗是我們的榮幸。我們一直致力於為每一位客人提供優質的服務和温馨的環境,您的認可讓我們倍感鼓舞。期待您的再次光臨,我們將繼續努力,為您帶來更加完美的入住體驗!祝您生活愉快,旅途順利!如有任何需求或建議,歡迎隨時與
Anonymous User
Superior Loft (2 Beds)
Stayed in Aug 2024
Other
4 review
6.0/10
Posted on Sep 17, 2024
I was originally happy to come to Zhuhai for fun, and I saw on the Internet that this hotel had just opened not long ago, so it should be good. When we checked in and entered the room, we found a few big cockroaches on the floor. We were about to take out our mobile phone to take pictures, but they flew away. Then the wooden boards on the wall and the stairs were full of cockroaches. We were moved to another room, but after taking a shower, the room became a water curtain cave, and we could have a water fight directly. The floor drain It couldn't leak, and the partition was broken, so the shower water was leaking out. Forget about that, the cleaning lady came in at around 10 o'clock the next day and said she thought we had checked out. We were all confused... There are so many flaws that I can't complain...
Original TextTranslated by Google
Response from Property: Dear customer, your negative review is like a wake-up call, reminding us to always pay attention to every detail of the service. We are deeply sorry and have started to work on improvements. We look forward to bringing you a satisfactory stay experience next time.
Guest User
Superior Loft (2 Beds)
Stayed in Jul 2024
Traveling with friends
1 review
5.0/10
Posted on Aug 25, 2024
The door cannot be opened with a card, it must be opened with a key and it is difficult to open. The bathroom is also not very good. When taking a shower, water will be left outside. It was a very bad experience.
Original TextTranslated by Google
Guest User
Featured Room
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 15, 2024
The bed was very comfortable. It was the first time I had such a comfortable bed and I had a good sleep. The room was very clean. The washing machine was leaking due to a problem with the drainage pipe. After contacting the store, they immediately came up to help solve the problem. It was very good.
Original TextTranslated by Google
Response from Property: Thank you boss for the five-star praise.
Guest User
Featured Room
Stayed in Feb 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 1, 2024
It was my first time there, and the LOFT was a little unexpected. The facilities were relatively complete and the hygiene was pretty good. I stayed there for two days and it was very comfortable. I was very satisfied with the room type. The boss was also very nice and the service was in place.
Original TextTranslated by Google
Response from Property: Thank you for the five-star praise, boss. Service is paramount and making guests feel at home is my goal in running a hotel. Welcome home.
Guest User
Featured Room
Stayed in Jun 2024
Family
1 review
8.0/10
Very Good
Posted on Aug 1, 2024
Recommended, good!
Original TextTranslated by Google
Guest User
Featured Room
Stayed in Mar 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Apr 30, 2024
This hotel is very cost-effective. The hotel room is spacious, with washing machine, refrigerator, air conditioning, and first-class pillows. The only inconvenience is that it is difficult to find because it is located in the community. You need to contact the owner by phone so that he can take you to the hotel front desk. The owner is very enthusiastic and willing to help.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們好評!您的滿意是我們最大的動力,能夠為您提供舒適的入住體驗是我們的榮幸。我們一直致力於為每一位客人提供優質的服務和温馨的環境,您的認可讓我們倍感鼓舞。期待您的再次光臨,我們將繼續努力,為您帶來更加完美的入住體驗!祝您生活愉快,旅途順利!如有任何需求或建議,歡迎隨時與
Guest User
Superior Loft (2 Beds)
Stayed in Mar 2024
Family
11 review
10/10
Outstanding
Posted on Apr 13, 2024
The boss is very enthusiastic, the room is very clean and the decoration is very good. I recommend staying in this hotel when visiting Chimelong.
Original TextTranslated by Google
Response from Property: Thank you for the five-star praise, welcome to Lan Ou Hotel again.
Guest User
Superior Loft (2 Beds)
Stayed in Sep 2023
Family
14 review
10/10
Outstanding
Posted on Oct 5, 2023
The rooms are average, just like those in real estate. It's in an apartment. The air conditioner is not cold enough. The duplex is very hot and the air conditioner leaks. I'm not used to bad reviews, so I'll make do with it for one night.
Original TextTranslated by Google
Response from Property: 親非常感謝你的點評,你的寶貴意見我們第一時間去改善
Haixinfazechuangshiren
Featured Room
Stayed in Aug 2023
Business traveler
2 review
10/10
Outstanding
Posted on Sep 18, 2023
The room is very clean, with two sets of beds upstairs and downstairs. The newly renovated room, washing machine, refrigerator, and other facilities are all new and complete.
The boss is also very nice and warm-hearted.
On September 15, 2023, I went to the International Convention and Exhibition Center for a meeting. After the meeting, I couldn’t get a taxi and it rained. After waiting for more than an hour, my phone was almost out of battery. I thought about it and tried calling my boss. As a result, the boss asked me to send you my location without saying a word and said I would pick you up.
How is it? Family members, do you want to support such a boss? Will you feel relieved if you get support?
Original TextTranslated by Google
6/7
Response from Property: Thank you for your praise, teacher. As long as you stay in our hotel, you are like one of our family. Making you feel at home is the goal of our hotel staff. We look forward to seeing you again.
Ganggeyoudianzhuai
Superior Loft (2 Beds)
Stayed in Aug 2023
Business traveler
3 review
10/10
Outstanding
Posted on Sep 9, 2023
The environment is good, the facilities are complete, parking is convenient, and there is no charge. The boss lady has a very good attitude. She has added WeChat and can solve any problems in time. It is the best choice for everyone traveling to Zhuhai for business trips.
Original TextTranslated by Google
Response from Property: Thank you boss (Brother Gang) for the good review. I hope you will come again. Beautiful Zhuhai welcomes you!
Guest User
Superior Loft (2 Beds)
Stayed in Jan 2024
Family
2 review
2.0/10
Posted on Feb 23, 2024
The hygiene is quite poor. I thought that the newly opened hotel last year would be cleaner, but the room smells quite bad, with smoke and mold. The overall feeling is not very good. But the price is cheap. Also, the parking issue is really disappointing, but fortunately Ctrip helped to solve it in time. Thank you Ctrip!
Original TextTranslated by Google
Response from Property: The room is cleaned every day and the bedding is changed after each guest. If it is really as bad as you said, you can ask to change rooms. Parking is charged, which is the regulation of the property. In short, it is our fault that we gave you a bad stay experience. We are deeply sorry and we will strengthen management. Happy New Year!