Rua Sousa Martins 20, Lisbon, Grande Lisboa, 1050-217, PortugalView Hotel Details
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Lumen Hotel & the Lisbon Light Show Guest Reviews
4.7/5
Amazing
172 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(172)
Positive reviews(170)
Reviews with photos/video(43)
Delicious breakfast(27)
Good lighting(16)
Perfect for business trips(11)
Easy to get around(11)
Large rooms(9)
Quiet & comfortable(7)
Friendly front desk staff(6)
Close to metro(6)
Negative reviews(2)
Anonymous User
Deluxe Twin Room City View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Nice location. The staff are very friendly and helpful. The room is pretty spacious. And the gym is amazing!
littledaizy
Deluxe Double Room City View
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Great location, clean room and comfortable bed. Friendly and approachable staff. Would recommend to everyone.
Guest User
Deluxe Twin Room City View
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Fantastic hotel! Friendly and helpful staff during check-in and at the breakfast restaurant. Enjoyed the daily light show @ 10pm. Interestingly, can get a 5 Euro voucher daily for skipping the room service. Great idea to promote sustainability and green initiatives. Location is good, just few minutes walk to metro station.
Wyatt Tang
Deluxe Single Use
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Friendly staff, clean and stylish facilities 🫶
Anonymous User
Deluxe Twin Room City View
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Hotel was excellent, staffs were kind and attentive
Light shows were awesome and food was delicious.
nmcy
Deluxe Double Room City View
Stayed in May 2024
Couples
15 review
3.7/5
Posted on Jun 16, 2024
My overall experience was good but the only downside for me is the location. It needs a long walk, around 20-30 mins, to get to the main city area. I had to get a taxi or Bolt to return hotel every night.
The room was clean with a large king size bed. The room size is reasonable. We were on the first floor facing the street, it was quite at night. Slippers were provided on request. The staffs were very polite and friendly. There were no problem in communication in English. They also suggested a lots restaurants and attractions for us to consider.
The lobby is spacious with a TV and also lots of seating area. There was a small gym room in the basement.
We had a comfortable and great stay with Lumen Hotel.
Natalia Fortunato
Deluxe Twin Room City View
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The best hotel I've been in Europe. Great location and the breakfast is divine.
Anonymous User
Deluxe Double Room City View
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
Great stay! Excellent bed and sheets. Clean and nice room.
A few nice to have things:
- bathroom amenities ( there’s no toothpaste, toothbrush, etc)
- to provide sippers and enough hangers.
- to provide luggage stands to put luggages
Guest User
Deluxe Double Room Show View
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on Jun 21, 2024
We booked the room with lightshow, because we were curious about it. The show was nice and it was about 15 mins long that runs once a day at 10pm. You can also watch the show in the bar or on the TV and you really only need to watch it once to understand what it's about. Also it's important to book a room on the 2/3 floor to really enjoy the show, otherwise you would be looking down at it.
We wouldn't book a room for the light show again because it doesn't worth the price difference, but for sure the hotel is very nice and the room is comfortable and for sure we will stay there again.
EvelynZheng
Deluxe Double Room City View
Stayed in Apr 2024
Couples
10 review
4.5/5
Great
Posted on May 19, 2024
The hotel's facilities are quite good, the lounge area in the hotel lobby is comfortable, the lighting is warm, and the room area is quite large. The hotel staff had a good service attitude and actively helped us pick up our luggage before we took it away.
Adi
Deluxe Double Room City View
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on May 11, 2024
The hotel is great, very clean. The only disadvantage is that the location is pretty far from the center. By foot is 30 minutes and by car is around 10 minutes
SRjune
Deluxe Twin Room City View
Stayed in Sep 2023
Family
10 review
4.5/5
Great
Posted on Oct 28, 2023
The location is a little out of the city center but it’s only 10 mins by taxi
The service is very good. The cleaning staffs works really hard too.
Note that there’s the light show with sound at 10 pm every night for about 15 mins
Joshua
Deluxe Double Room City View
Stayed in Sep 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Dec 30, 2024
So underrated and great hotel to stay in Lisbon!
Guest User
Deluxe Double Room City View
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 4, 2024
I had a fantastic stay! The staff were incredibly friendly and helpful, going above and beyond to ensure a comfortable experience. The room was not only clean, tidy, and cozy but also a perfect retreat after a day of exploring Lisbon. I especially appreciated the hotel’s thoughtful initiative of offering a coupon for choosing not to have the room cleaned daily, a small but significant gesture towards environmental conservation. My time here was truly enjoyable, and I sincerely hope to find this hotel chain in other countries, to experience their exceptional hospitality again. Highly recommended for anyone visiting Lisbon!
Malc
Deluxe Double Room City View
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
A lovely hotel, very clean, modern, breakfast expensive @15 euro per person. Staff friendly, location OK but need transport to attractions and Alfama. Good value for money though