Av. António Serpa 13, Lisbon, Grande Lisboa, 1069-199, PortugalView Hotel Details
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1 night
VIP Inn Berna Hotel Guest Reviews
4.2/5
Very Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.3
Cleanliness4.2
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All reviews(113)
Positive reviews(102)
Reviews with photos/video(12)
Great location(26)
Clean and tidy(21)
Awesome stay(21)
Friendly staff(12)
Convenient location(9)
Easy to get around(8)
Delicious breakfast(6)
Negative reviews(11)
Guest User
Standard Room
Stayed in Jan 2024
Couples
3 review
4.5/5
Great
Posted on Feb 24, 2024
Hotel needs abit of TLC think they were having work done when we stayed but that said we were only there 2 days and it suited are requirement clean room we got 2 single beds but we pushed them together they were comfy and good shower their was plenty choice for breakfast so you will start your day off right
And the staff were very friendly 👍👍
So if your just looking for a base to explore Lisbon this hotel may suit most travellers
Mir Mohibullah
Standard Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
It was a very nice hotel with a cheap price.
Guest User
Standard Room
Stayed in Jan 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Feb 18, 2024
This is my second time staying in this hotel because of the convenient location and the affordable price. It’s great overall if you’re not looking for something super fancy.
Guest User
Executive Twin Room
Stayed in Jan 2025
Family
4 review
4.2/5
Very Good
Posted on Feb 28, 2025
Was good for the price
Guest User
Standard Room
Stayed in Nov 2023
Family
1 review
4.0/5
Very Good
Posted on Jan 1, 2024
The location is perfect where is very close to MRT. There are restaurants and grocery stores near the hotel quite convenient The room is correspondence to the star rating. The pillow is a bit smelly. However, the bathroom is very clean.
Lennart
Standard Room
Stayed in Oct 2023
Business travelers
21 review
3.7/5
Posted on Nov 22, 2023
Good location, very close to campo pequeno.
The hotel is a little tired and in need of a facelift… badly.
But the bed was comfy and the price was very competitive.
Wifi was good
Kalinichenko
Executive Twin Room
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 28, 2024
Underground parking near by hotel with 12 EUR/day - its great !
Bokul
Standard Room
Stayed in Dec 2023
Business travelers
153 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Hotel location was convenient for me. And the rouce was reasonable.
Guest User
Executive Twin Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Nice little hotel, very convinience
Tore Berggren
Standard Room
Stayed in Feb 2023
Couples
2 review
2.0/5
Posted on Mar 5, 2023
I don't write negative reviews but this was too underwhelming to be ok.
If it was advertised as a 2 star hotel and 45-50€ / night instead of 67€ it would be fairer. Its worn down. Holes in the bathtub, bide, curtains, walls.. awful color in the toilet when left a while, something was miscoloring the water.
No hotel restaurant and when ordered food - just the use of knife and fork was charged 5,5€ for two people - I don't understand what mindset this is, short minded.
Walls are thin, could hear the next rooms cellphone vibrating, and early morning all noises from the passerbys in the hallway.
The view was very unpleasant, even the elevator indicator was broken.
6/7
Guest User
Standard Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Very cleanly.Breakfast nice.Services enthusiastic.
Guest User
Standard Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Great location! Very helpful staff! Buffet breakfast was good.
Traveler77
Standard Room
Stayed in Jun 2023
Solo travelers
15 review
2.5/5
Posted on Jul 3, 2023
Its more like a 2 star hotel. Good for one night it you need a place just for sleep.
Guest User
Standard Room
Stayed in Mar 2023
Business travelers
22 review
4.7/5
Amazing
Posted on Apr 25, 2023
the hotel perfect to touring around lisbon and airport (just get the bus 744 .2.50 euros you get of just 5 mints the hotel at campo pequeno)very good location all the restaurants cafe supermarket feel step the down side is no kettle for nice cup tea or hot coffee in the morning .I been here many times .
Kjerst Fremmerlid
Standard Room
Stayed in Mar 2023
Solo travelers
6 review
3.0/5
Posted on Apr 2, 2023
Not the best hotel. The location was good, the service was good but the rooms were old and need an upgrade. My room weren’t cleaned properly. It was dusty, stains on the bed and straw of hair from the previous guest in the bathroom.