Raffles Hotels in Lingshui

When I first checked it, I wasn't really amazed by this hotel, but when we were welcomed by Carlos I just felt that warm welcome that I was looking for. Carlos made sure that we were okay all the time. The hotel has a great location, right next to the hotel, 1 minute walk from our hotel room. The hotel room is big and spacious, it has a little kitchen and even a washing machine they also provide Laundry detergent everyday. The breakfast is mostly Chinese, western breakfast is non existent at this hotel and that's one thing I feel they should improve on, but Carlos and his team really made us forget about the little troubles we experienced. If you can't speak Chinese, I'd suggest finding Carlos on your check in. Thank you for an unforgettable stay, we will definitely come again.

The hotel is in a very nice location as you have the beach, pier with lighthouse and boat harbour right on your door step. The room was clean and modern with good aircon. Good selection for breakfast items. Three swimming pools to choose from with loungers . The hotel could do with focusing on attention to detail and customer service to reach their stated 5 star rating. However the Overall the experience was good.

This island is always worth the trip and the cost. Amazing location and the natural beauty of island life is something everyone should experience. The staff is very helpful and there is a man that speak English that helps you sign up for different activities. The only thing that could be improved is the breakfast. The watered down juices and lemonade were terrible and there isn’t a wide selection. Overall I will be visiting again.

We stayed there second time and it’s a wonderful peaceful place, not crowded, the perfect place to calm down from the busy Shanghai. We stayed in a Pool Villa what is really wonderful. All the staff is so nice and helpful, we needed the Covid Test at day 3 in Hainan and the hotel driver brought us to the local hospital to do it, very convenient, total time 20 minutes. The only weak point is the restaurant, very slow service, one hour to get drinks, maybe a communication problem. And restaurant is very loud. The other days we chose the bar for dinner, quiet, outside seating and drinks and food much quicker. When we need a quiet place we will always come back!

The good: The manager, Stanley, was very professional and ready to help when we needed it. The sea view is the best I've had in Hainan. I came to this hotel again mainly for the view. You can even hear the waves from the room and see the stars at night. Many people complain about the breakfast in the comment section, but it's not bad at all. There's different kinds of fruit, bread, coffee, eggs and write a few other dishes. It's definitely not five star, but my girlfriend and I (she's Chinese and I'm Canadian) enjoyed a long breakfast every morning. There's barely ever anybody on the beach and it's okay to go for dip in the sea, but you're technically not supposed to swim in it. There's a an area about 700 meters from the hotel where you can find different restaurants. The pool is very nice but isn't heated. You can easily get around just walking, renting the electric bikes and calling a taxi to get to some hiking spots. We didn't find it necessary to rent a car despite being remote. The bad: You are technically not supposed to swim in the sea. The pool is too cold to comfortably swim in when the weather is not hot. The cleaning service does just an okay job on cleaning the room. There's no really good restaurants around that we could find. Although I find this to be a problem in most areas of Hainan. There is no real variation of food. There's no breathing in the rooms. Bring snacks because it's hard to find food in the afternoon unless you order from the town, but then you have to wait for it to arrive and the options are limited. There is a gym but with limited equipment.

The room was clean, good view. Unfortunately, the beach has signs of no swimming allowed...so I wasn't impressed by that. The location is absolutely not very convenient to do anything else besides being in the hotel. The choice of food was very limited especially Western food. Also, no halal food or coucher food for other people that can't eat pork...no signs for Halal food. This is the Westin hotel, the waiters have no idea and couldn't help. The only time someone spoke English to me was during the buffet dinner. I came down to have dinner the second night and ask for some English speaking person to help me ordering halal food...the waiter said the manager wasn't there or the chef. I was very hungry and had no choice but to order anything so I can eat...I was really disappointed. Honestly for the price of this hotel I can get a much better service in Yalong Bay or Sanya. I hope the management can try to improve their service and provide a variety of western food and especially Halal and coucher food. You can expect people to pay that much for this Westin hotel and not eat what they need. So disappointed

This was a wonderful vacation, and my family and I all loved it here.There are hot springs, a beautiful swimming pool, The cookies are delicious.Hope the hotel will offer buffet dinner.By the way thank you for GSM Jerry,He is a very friendly gay,He helps us a lot,we became very good friends.❤️❤️❤️

The hotel lobby looks very grand and magnificent just as it is seen on the Internet. The hotel has its own coastline, and the sand is very fine and comfortable to step on. If there are no mosquitoes to disturb me, I feel that I can stay here until midnight. Sitting on the beach and drinking at night is also a kind of enjoyment. It's a pity that I don't have a drinking companion, which is a bit regrettable. The room is cleaned very cleanly, and the bathtub is very comfortable to take a bath and relieve stress, relieving fatigue from running on the road. There are many kinds of delicious breakfast, which makes me, a person with difficulty in making choices, a little confused. The hotel staff are very enthusiastic and greet them when they see them. The various signboards are also very detailed so that I, a road *****, will not be confused. I will come here to relax next time. Compared with Sanya, this place is really good. I like the hotel ❤️

Very satisfied with the hotel, the service is also very good, the hotel has a swimming pool, but it is only open in the afternoon. It is free to swim if you stay there. Unfortunately, I didn't bring a swimsuit. I went to the door to take a look. There were too many people and I couldn't take pictures of the big swimming pool. Overall, it is worth recommending