XILU·NANXI INN Reviews

Response from Property: Dear guest, thank you very much for your stay and valuable feedback! We are glad that you felt welcome by us. We sincerely apologize for the inconvenience caused to you by the room change on the first day. We have learned our lessons and have optimized our check-in process to ensure every guest has a comfortable experience in the future. Regarding luggage handling, we do provide a trolley service, but it may have been delayed due to miscommunication. We will inform guests more clearly about this service when confirming the booking and prepare in advance. Thank you again for your understanding and we look forward to seeing you again next time!

Response from Property: [View Room] Dear guests, thank you very much for choosing us as your place to stay in Lijiang and for spending three nights of comfortable time here! We are deeply honored to receive your recognition and recommendation. Comfortable experience: We have been committed to providing guests with a comfortable and warm accommodation environment. We are very pleased to hear that you feel comfortable living here. We will continue to work hard to ensure that every guest can enjoy the same comfortable experience. Friendly Staff: Our staff always treats every guest with a friendly and enthusiastic attitude. We are glad to know that you have felt their helpful spirit. They will continue to work hard to provide guests with more thoughtful services. Definitely Recommend: Your recommendation means a lot to us. We will turn this trust and recognition into motivation, continuously improve our service quality, and ensure that every guest can leave a good memory here. Thank you again for your support and praise! We look forward to seeing you again and will continue to provide you with a quality accommodation experience!

Response from Property: Thank you so much for your positive review! We're delighted to hear that you found our place to be quiet, clean, and modern, with a great location. It's great to know that our peaceful side street setting provided you with a tranquil environment. Our host is committed to being supportive and friendly, ensuring that guests feel welcome and attended to at all times. Your recommendation means the world to us, and we look forward to welcoming you back on your next visit. Thank you for choosing us!

Response from Property: Thank you so much for your kind words and positive review! We are delighted to hear that you enjoyed your stay with us and found our services to be convenient and attentive. Our team strives to provide a comfortable and hassle-free experience for all our guests, including luggage assistance and transportation to and from the train station. Being located in the ancient town certainly makes it easier for our guests to explore and find halal food and souvenirs. We look forward to welcoming you back again in the future and continuing to provide you with excellent service. Have a wonderful journey!

Response from Property: Thank you for sharing your positive experience at Xilu! We're thrilled to know that you found the rooms clean, spacious, and well-equipped with modern amenities, and that the bedding met your standards of luxury.It's especially heartwarming to hear about the exceptional hospitality provided by Jay. His efforts to ensure your comfort and to assist with your travel plans reflect our commitment to guest satisfaction. We will certainly pass along your kind words to Jay and the team.We appreciate your recommendation and are glad you found good value for your money. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you once again for choosing Xilu!

Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us, especially the spacious and warm room on the second floor. Being located in the heart of Old Town of Li Jiang, we strive to provide our guests with a memorable experience, including the stunning night scenery. Our staff are committed to offering friendly and attentive service. We hope to have the pleasure of welcoming you back on your next visit to Li Jiang. Safe travels and best wishes!

Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed the nice view from your room and found the accommodations to be very comfortable. We strive to offer our guests a pleasant and relaxing stay.We're also glad you found our prices to be affordable and that the provision of a washing machine was convenient for you. We aim to provide a range of amenities to make our guests' stay as comfortable and hassle-free as possible.We appreciate your kind words and look forward to welcoming you back again in the future. Should you need any assistance or have any special requests for your next stay, please don't hesitate to let us know. Have a wonderful day and safe travels!

Response from Property: hank you so much for your wonderful feedback! We’re thrilled to hear that you’re satisfied with our location and the value we offer. It’s our goal to provide a convenient and affordable stay for all our guests.We’re glad you enjoyed your experience with us and found our location to be a highlight of your stay. We strive to maintain a balance between quality and affordability, and your appreciation means the world to us.We look forward to welcoming you back in the future and ensuring another pleasant stay. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know.

Response from Property: Dear guests, your praise is like a beam of light, illuminating the corner of our homestay. We are like a group of partners who take good care of the station during the journey, and can create a satisfactory habitat for you, which is a supreme honor. "Sea memory friend, the end of the earth is near", even if you have set foot on the way home, we also look forward to you in the journey of life, no matter where you go, you can go smoothly, and here is always a warm harbor in your journey, looking forward to seeing you again, and then beautiful.

Response from Property: Thank you for your feedback! We're delighted to hear that overall your stay was great and that our host was able to assist you with booking a tour and showing you around town. We strive to provide clean, spacious accommodations and helpful services to enhance our guests' experiences.We apologize for the inconvenience you encountered with the taxi. It's certainly not our intention to put our guests in any uncomfortable situations. We will look into this matter and take necessary steps to ensure that such an incident does not recur. We always recommend using licensed and reputable taxi services for the safety and peace of mind of our guests.We appreciate your understanding and are grateful for your patronage. We hope this incident did not overshadow the positive aspects of your stay, and we would be thrilled to welcome you back in the future. Safe travels!

Response from Property: Thank you for your excellent review! We are thrilled to know that the warm assistance of our staff and the convenient pick-up service at the North Gate of Lijiang Ancient Town enhanced your experience. It is our honor to ensure our guests arrive smoothly.We are also very excited that you enjoyed the welcome tea prepared by our staff. Although it is a small act, we are delighted that it made you feel at home.We take great pride in the cleanliness and decor of our rooms, and we are happy to hear that they met your expectations. Your comfort is our top priority, and we are dedicated to maintaining high standards of accommodation for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again in the near future. In the meantime, safe travels and warm wishes to you!

Response from Property: Dear guest,Thank you so much for your complimentary remarks on our services and facilities. We are overjoyed to learn that these aspects have lived up to your expectations.We are well aware that for first - time visitors, the location of our hotel may be a bit hard to find. We have been constantly working on improving the guidance information to make it easier for our guests to locate us. If you need to, you can contact us by phone at any time, and we will send someone to pick you up.Thank you again for choosing us, and we hope to see you again very soon.Best regards.

Response from Property: 親愛的客人，非常感謝您對我們酒店的讚美和推薦！我們深感榮幸能夠得到您如此高的評價。老闆一直秉持着“顧客至上”的服務理念，竭誠為每一位客人提供幫助和安排，您的認可對我們來説是最寶貴的鼓勵。我們始終致力於保持酒店的乾淨、舒適和安靜，為客人營造一個理想的下榻環境。同時，酒店地理位置優越，方便客人快速到達各個目的地，這也是我們引以為傲的一點。您的滿意是我們不斷前進的動力，我們會繼續努力，不斷提升服務質量，期待您的再次光臨，為您帶來更加完美的住宿體驗。再次感謝您的支持和推薦，祝您生活愉快，旅途順利！

Response from Property: 親愛的客人，非常感謝您分享這次愉快的三天兩夜之旅體驗！我們深感榮幸您在入住期間感受到了賓至如歸和舒適，這是我們一直努力追求的目標。我們非常高興您喜歡我們工作人員自發的邀請，一起喝茶聊天，分享故事。這樣的互動讓我們與客人之間建立了更深的聯繫，也讓我們有機會更好地瞭解您的需求和期望。您提到這次體驗讓您感覺比以往任何時候都更接近這座城市，這讓我們感到非常欣慰。我們希望每一位客人都能在我們的民宿中找到屬於自己的美好回憶，並與這座城市建立特殊的情感聯繫。非常感謝您的熱情款待和好評！我們期待您的再次光臨，並將繼續努力，為您提供更加優質的服務和難忘的住宿體驗。