Park Plaza Leeds Reviews

Experience was very good, room service and amenities were well covered. Will revisit again

Convenient location, just 2 mins walk from the train station. It's a hot week so appreciated the room's AC was functioning properly.

We upgraded to a king size bed suite. It wasn’t a king size bed , instead two beds pushed together which was annoying. Toe bed frames squeaked so much everytime you moved you woke up.  The coffee machine leaked when you put water in it. Overall quite disappointing

Convenient location, right next to station, The body wash and conditioner is not refilled and almost empty, which makes me doubt whether room cleaning is done well after each check out. Staff is nice and helpful

Staff was friendly at the check-in, quick and easy. I'm terrible with names but the lady I spoke to had curly dark hair, with glasses, she was really helpful and she kindly upgraded my room to an Excutive King. It was on the 10th floor. The room boast some excellent amenities, it was clean and well air conditioned. The best part about the room was the views, overlooking the city of Leeds. Overall, will definitely be staying here again, it is a 2/3minute walk from the train station, a few steps to Trinity shopping centre.

It was a really nice one night stay. I had a very seamless check in and checkout process. It’s just a walking distance from the station, so it’s very convenient to catch the train closer to the time.

We had a fantastic stay as always staff were very friendly and helpful.

We had such a great time! The staff gave us a free upgrade for my birthday and I felt so happy and so spoilt! Amazing time. Amazing hotel. We went to a nice coffee place right next door too.

Forgot my toothbrush and they gave me one!

Had a girls night out in Leeds, hotel is right opposite from the train station, as my friend is taking the train to come to Leeds. Hotel is very central location, but no car park. Room is decent sized.

Fab stay thank you, good location , good value for money, friendly staff, will be staying again.

great experience！

Very clean thank you

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️