Melville Castle Hotel

Melville Castle Hotel Reviews

Melville Castle Hotel

Gilmerton Rd, Lasswade, EH18 1AP, United KingdomView Hotel Details
Melville Castle Hotel
Melville Castle HotelMelville Castle HotelMelville Castle Hotel
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Melville Castle Hotel Guest Reviews

4.4/5
Very Good
90 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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Positive reviews(18)
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Awesome stay(12)
Negative reviews(1)
Anonymous User
Classic Room
Stayed in Oct 2024
Couples
24 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Beautiful hotel, we loved our stay! Room was beautiful and very comfortable bed. Didn’t get a chance to explore the grounds as it snowed, but was lovely and cosy inside. Felt like a country squire!
Guest User
Classic Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Lovely hotel, quiet location with great gardens to walk around and take in. We ate in the restaurant and enjoyed the food and had a drink in the bar which was also quiet and relaxed. Room was very nice and had all the amenities required and bed provided us with two great nights sleep. Would highly recommend and we will be looking to come again
6/7
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team. Best Wishes, Melville Castle team
karlos Cabrera
Classic Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 12, 2024
We arrive late night, the receptionist did our check in then help us to order food from town cause kitchen was already closed. We had some drinks at the bar and the barman was friendly, we had a really good chat about the history of the hotel. Rooms are very comfortable, cozy and with a really.nice decoration. Our breakfast was so good, all the buffet fresh and the staff really helpful. Definitely we will come back.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Guest User
Superior Double Room
Stayed in Dec 2024
Family
2 review
3.5/5
Posted on Jan 18, 2025
Have visited Melville and had fantastic experiences ,and have recommended the castle to family and friends who also enjoyed. Visited on the 13th January met by a not very happy front of house. My 89 year old mother also stayed …my mum had something to eat , dinner came we asked for condiments waiter returned minus cutlery 10 minutes passed cutlery at last. We sat in the bar for a drink were met with sorry no brandy or Guinness not the bartender’s fault. Quests at one point were waiting at the bar whilst the bartender collected glasses elsewhere again not his fault. Morning came mums full Scottish was excellent I had smoked haddock that was inedible poached egg was fine , no side plates for toast . Check out was the worst once again an unhappy front of house . I queried the bill which was£130 more than we had purchased she asked if I was sure and could it be ordered from my mums room. She said she needed to talk with manager. Who asked her to check out all invoices after approximately 15 mins I had had enough, my partner went to deal with this issue again left waiting we decided to leave his bank card and left . On the way home we received a call the the same woman to give us the good news that we only had to pay for what we had like she did us a favour!! Most of the staff were lovely just need proper training. Would not recommend or return.
Anonymous User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on May 19, 2024
Nice place. Very quiet. (Bathroom was not enough cleaned).
Response from Property: We truly appreciate your feedback about your stay and are glad to hear you enjoyed most aspects. However, I'm sorry to learn about your experience regarding bathroom cleanliness. This does not reflect the level of service we strive to provide, and I appreciate you bringing it to our attention. Rest assured, we will pass your feedback on to our operations management to help us improve for future guests. Thank you for your understanding!
Guest User
Superior Double Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Our stay here was magical and peaceful out of the city. Definitely would recommend to experience living in a castle. The room was spacious, super comfortable and beautiful view of the gardens. I enjoyed the breakfast alot and walks around the beautiful landscape trails.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Guest User
Four Poster Room
Stayed in Sep 2024
Couples
7 review
4.7/5
Amazing
Posted on Oct 28, 2024
Surrounded by beautiful nature. Room is very clean and comfortable.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Matthew
Classic Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2024
An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.
Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best Wishes Melville Castle team
Suleyman Koral
Superior Double Room
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Like a dreammmmm..
Guest User
Two-Bedroom Two-Room Suite
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The castle is located deep in a forest like a small park, with a parking lot in front and a lawn fountain and a small horse farm in the back. The two-bedroom suite we rented was really big, with 2 bedrooms, 2 living rooms, 1 bathroom, and a small dressing room. The big room has a canopy bed, the small room has a double bed, and the living room has a sofa bed that can sleep two people, so it feels like it can sleep up to 6 people. It is still very spacious. Many of the furniture are antiques or antique designs, and the overall feeling is that it is the bedroom of the owner of the castle or manor. There are billiard rooms and meeting rooms in the public area. There are various furnishings in the corridor, armor, antlers, falcon specimens and oil paintings. The breakfast is continental + English, buffet + order. An unparalleled experience.
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6/20
Guest User
Classic Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Facilities: quite complete Sanitation: good Environment: there is a large lawn at the back, great for taking photos Travel: public transportation is not convenient. You must take a taxi/drive by yourself
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Guest User
Classic Room
Stayed in Jul 2024
Family
6 review
3.8/5
Good
Posted on Aug 16, 2024
The environment is quiet and sanitary. The room space is OK. The room I stayed in has 2 toilets which are larger than the room space. It would be better to have one less toilet and one more bed.
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Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
Anonymous User
Junior Suite
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.
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Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best wishes, Melville Castle team
YI
Classic Room
Stayed in Jul 2024
Travel with friends
18 review
3.2/5
Posted on Oct 18, 2024
It's a bit expensive. The facilities are just as good as the price. Don't expect anything more. But the breakfast is not that great. You shouldn't expect a good breakfast in England.
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Response from Property: We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
Sherry🫅han
Four Poster Room
Stayed in Jul 2024
Business travelers
43 review
2.7/5
Posted on Aug 12, 2024
The restaurant service is OK. The front desk service is average. The environment is OK. The room is big enough. It's just too far from the city. If you are purely on vacation and don't go to the city, it's OK. It's quiet. It's best to rent a car locally.
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Response from Property: Thank you for taking the time to leave us a review! We truly appreciate your feedback about experience, and we will be sure to share it with the team. We hope to welcome you back soon!