KSL Esplanade Hotel Reviews

Awesome hotel with great staff and amenities, just one issue is that it's slightly far from eateries and shopping as the KSL mall it's kinda new .

My kids love playground at the swimmingpool, Good Staff & services , matress for babycoat comfortable & clean. Shoppingmall My tenager kids love so much. Nice View at kafe & swimmingpool

Very good service Definitely will come agn Good view and very nice crew Very satisfied with everything

All of them service very excellent... Breakfast menu pun macam2.... Layanan staff sangat2 peramah. Boleh booking lagi untuk trip akan datang..

Terrible lift, throughout the whole stay, time of waiting lift almost 1hr. 4lift, working very very slow, hotel seems not ready to serve so many guest. Crowded and not enjoy stay. Booked 3rooms, even deluxe no different with superior room. Stairs not working. Rushing time no option, just to wait lift, late for appointment.

Best. Cuma aircond build in tak sejuk malam panas. Yang lain semua okay

Mix review for this hotel stay experience Pros - attached to a shopping mall & restaurants - modern room design - complimentary parking - comfortable bed Cons - sound proofing is lacking - confusing parking instruction - location is quite isolate, quite a distance to Klang

Absolutely liked everything about this hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations.

Room new and clean. Cozy stay when you out of town. Convenience nearby shopping mall.

Great location, just above a shopping mall

Overall a good place to stay in Klang. There's shopping mall downstairs, and onsen available, however location a bit far from famous Bak Kut Teh places, tooks about 20-30mins to there. Other than that, the room arrangements not really satisfying, I have requested a non-corner room during booking, however the hotel instead still arrange a corner room for me, and we need to go down to lobby to request change room. The reassigned room have air conditioning issue, called the customer service, and technician came within 30 mins, quite efficient but attitude not really good, showing a black face unpolitely, and we need to stay at room to wait the technician to clean aircond, the aircond sticked with lot of dusts, making it sounds very noisy, the technician just take off those dust and it fell on the floor without cleaning it and just walk away. Room doesn't have sound proof, very noisy when there are kids running up floor.

Hotels look new, the room is very comfortable. There is a shopping mall adjacent to the hotel but there is nothing much to shop there, mostly an empty mall. Opposite the waterway, there are many eateries like Pizza Hut, Ayam Penyet, McD, Domino Pizza. The Onsen is chargeable even for hotel guests. Onsen is pretty small and nothing much facilities there.

We loved everything about KSL especially their SORA bar and ONSEN spa!!

All the facilities dekat sgt . Mall bwh saja boleh kluar masuk anytime. Dan hotel sgt bersih dan wangi . Will repeated soon ! ♥️