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The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.

This is the most fabulous place & setting for a couple of nights stay, sadly let down by staff & services. It doesn’t surprise me to see what others have reviewed. This place clearly has been & could be so much more. I’ve no doubt the pandemic has hit them hard & they are struggling to recruit enough of the correct staff. The positives: Lovely historic setting & ambience. On site Spa & Falconry. Lovely airy clean rooms. Food ok to good. Plenty of parking. Breakfast included. The negatives: Poor staffing & services. Some staff just try too hard with ‘Amazing’ & Fantastic’ in their vocabulary constantly. Probably to appease the American market. The Orangery restaurant is very poorly run. Staff do their best, albeit could work with a little more haste, they just can’t cope. Similar excuses about booked tables that are never taken! Staff are generally un-knowledgable about services & timings & things were always going wrong. We laughed most of it off & just called it Fawty Towers, what’s next? :) They could do so much more with the veranda, the bar & Orangery. Bare in mind you are out in the country & taxis can be limited & costly. To summarise - we would stay again for the right price, probably out of the Festival season. Keep doing your best guys & gals but owners beware, you need to manage this place so much better

Was only booked in for an overnight visit and the most I can say is that is if you are only after a basic bed for the night this is the place . It could do with an upgrade and the room I was in the shower was covered in mould,I had to check out early for work so cannot comment on Breakfast as this is not served till 0800.Overall pretty expensive for what you get rooms were quiet enough.

Hotel is actually much nicer and brighter than the photos on the website suggest. Reception was pretty much none existent and the shower was no more than a trickle. On the plus side, good value for money and great location yo walk into the city centre. The option of breakfast would have been good although the excellent Wee Cafe just up the road did an excellent eggs benidict which more than made up for it. I will definitely stay again mainly due to the location

The hotel is very special, very classical, especially the four-poster bed, it feels very ”Louis XIV” taste. The furniture and decoration in the room are very nostalgic, and it is very similar to the medieval ancient city of Edinburgh.

The hotel is completely British aristocratic style, the room environment is first class, the wash basin is old-fashioned, and it feels great! There are all kinds of old things in the living room. All in all a great hotel, one of the rare ones!

The staff was very nice, polite and helpful. Our room was very clean and comfortable. Every day they cleaned and refilled the water and replaced the coffee, sugar and tea.