Conrad Orlando Reviews

Hotel is amazing but they are not ready for business. Hotel stuff were overwhelmed wait for restaurants and service at the restaurants were ridiculous. NO BEACH CHAIR to seat and not enough chair for hotel guest. we counted 58 chairs for 2000 guest . Very bad business. No signs in Conrad hotel where was where. Not coming back to the hotel or restaurants on the property. Cebia restaurant we had horrible service and for the price they charge that should never happen.

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.

The hotel is very new and the service is very considerate. However, the hotel breakfast options are still a little limited. Everything else is very good. I will choose it again next time.

Very new indeed An emergency occurred at the hotel Thank you very much for your help Will come again next time The only drawback is that there is no early admission policy

The facilities and equipment are very new and the service is good

Not bad, very good.

Environment: Very good Service: Attentive

Very good! The food in the restaurant is also very good!

Good location, beautiful environment

Unbeatable hotel

很新的度假酒店，房間裏設施很新很乾凈，室內空間也很大，早餐品種豐富可以點餐或者自助。院子裏有很大一片湖，很多水上項目可以免費玩，距離迪士尼樂園很近，有免費穿梭巴士接送，下次去了很會選擇入住。