Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo

Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo Reviews

Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo

391-1 Shiogamacho Shimogyo Ward, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8103, JapanSee Hotel Details
Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo
Sotetsu Fresa Inn Kyoto-Kiyomizu GojoSotetsu Fresa Inn Kyoto-Kiyomizu GojoSotetsu Fresa Inn Kyoto-Kiyomizu Gojo
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1 night

Guest Reviews

9.2/10
Great
564 review
Verified reviews
Location9.1
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(564)
Positive reviews(553)
Reviews with photos/video(156)
Easy to get around(68)
Delicious breakfast(50)
Close to metro(35)
Friendly front desk staff(21)
Convenient for shopping(19)
Comfortable bed(14)
Highly recommended(10)
Luggage delivery service(7)
Negative reviews(11)
elcelc
Twin Room
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on May 6, 2025
Clean and decent hotel in Kyoto. Amenities were provided at lobby for your self-service. There are also 3 laundry machines for you to use (2hours wash and dry 500 yen) - may be crowded during night time & do prepare your coins! If too many clothes, it may not be dry during the 2 hours so additional 30 mins drying for 100yen. Location can be walked to attraction but may take some time, not wise if have elderly and kids. Buses are around the hotel too but we mostly walked. There is also supermarket within walking distance if you want to buy some snacks or drinks! Would recommend for budget yet clean hotel stay!
Response from Property: Thank you for your detailed feedback! We're glad to hear that you found our hotel clean and decent, and that you appreciated the self-service amenities provided in the lobby. It's great to know that you found the laundry facilities useful, and we appreciate your tips about the washing and drying times.We understand that the location may require some walking to reach attractions, especially for families with elderly members or young children, and we appreciate your insights on that. We're also pleased that you found a supermarket nearby for snacks and drinks.Thank you for recommending us as a budget-friendly option! We hope to welcome you back for another enjoyable stay in the future!
Yaang
Comfort Double (with Table)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 27, 2025
During one of the night , Yorita and 木山 were incredibly helpful in assisting us with directions to one of our attractions. Despite the language barrier, they patiently and clearly explained everything to us. Big thumbs up to both of them!
Response from Property: Thank you for your staying with us.　Your comments regarding the service you received are very important to us. We will make further efforts in providing better service. We are looking forward to welcoming you again!
Riccardo 罗瑞克
Comfort Double (with Desk)
Stayed in Feb 2025
Solo traveler
40 review
10/10
Outstanding
Posted on Mar 26, 2025
I loved my stay here . The amenities , the service , the location - they have everything you need and you are well connected to Kyoto station. Room size is small but to be expected all around Japan. Loved their comfy Pjs
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.We are very pleased to receive your compliments on our hotel facilities and location.We will not rest on our laurels and will continue to strive to provide services that will satisfy even more guests.We sincerely look forward to your return.Thank you very much for taking time out of your busy schedule to write to us.
Dee8
Double Room
Stayed in Jan 2025
Solo traveler
42 review
7.0/10
Posted on Feb 25, 2025
Clean as usual of Japanese standards. Small and cozy room but nothing much that is notably impressive except for breakfast which is with many varieties and of decent taste. Pillow is awful and remember to request for a Tempur pillow from the reception.
Response from Property: We would also like to thank you again for taking time out of your busy schedule to write this review. We will continue to make improvements where we can, continue to improve where we are praised, and strive to make our hotel even better. We look forward to welcoming you again.
Guest User
Comfort Double (with Table)
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 25, 2025
Everything was clean and the service was great (as this hotel chain usually is) and the room is surprisingly very spacious!! would absolutely book again
Response from Property: We are honored to receive your compliments about our rooms.We are very happy to hear that you would like to use our hotel again, and we will continue to make efforts to improve our services.We will not rest on your words of praise, but will strive to make our hotel even better.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to your next visit.
Stevenwei009
Comfort Double (with Desk)
Stayed in Mar 2025
Traveling with friends
31 review
8.5/10
Very Good
Posted on Apr 6, 2025
I really enjoyed the hotel itself especially the room is cozy ..
Response from Property: Dear Valued Guest,Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay, especially finding the room cozy and comfortable. Your satisfaction is our greatest reward.We look forward to welcoming you back for another relaxing stay in the future!Best regards,Front Desk Team
Maypat
Comfort Twin Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 12, 2025
Thank you for your Kindness Good facilities Location not far from Bus stop and Markets Nice staffs and Receptionists From Thailand See you next time ❤️
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.Your warm words are a great encouragement to us.We will continue to strive for improvement to live up to your kind words.Also, all of our staff will do our best to provide guidance and customer service that is close to our guests.We sincerely look forward to seeing you again.Thank you for taking time out of your busy schedule to write this message.Sotetsu Fresa Inn Kyoto Shimizu Gojo
Venus
Double Room
Stayed in Jun 2025
Couple
31 review
3.5/10
Posted on Jul 31, 2025
The hotel room was smelly, likely smell from the washroom. The biggest problem is there are only 3 washing machines for all guests to use. I tried 5 times but still couldnt make it.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kyoto Kiyomizu Gojo.We apologize for any inconvenience caused by the poor condition of the room. We will share the information you provided with the cleaning staff. And we will take measures to improve the hygiene management of our guest rooms.We sincerely apologize for not being able to provide a service that met your expectations despite your stay with us. We will continue to strive to become a hotel that meets your satisfaction. Once again, thank you for taking the time to share your valuable feedback with us. Sotetsu Fresa Inn Kyoto Kiyomizu Gojo　Reception Staff
Guest User
Double Room
Stayed in Jun 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jul 24, 2025
Everything was very comfortable. But the breakfast was too small with different types of food. All another was clean and comfortable
Response from Property: Thank you very much for choosing to stay at Sotetsu Fresa Inn Kyoto Kiyomizu-Gojo from among the many hotels available.All of our staff are very pleased to receive so many compliments.Your kind words are the greatest encouragement for us.However, we are very sorry that you were not satisfied with the breakfast. We take your opinion seriously and will reconsider the content.Thank you for taking the time to post a review despite your busy schedule. Sotetsu Fresa Inn Kyoto Kiyomizu-Gojo 　Front Desk
ISC
Connecting Room
Stayed in Nov 2024
Family
16 review
5.0/10
Posted on Dec 26, 2024
Locations have some far to walk city . Around 20min . Room is clean . But check out time 11:00 But am late checkout 30 minutes (11:30) penalty JPY 1000 . All is good
Response from Property: We would also like to thank you again for taking time out of your busy schedule to write this review.We are encouraged by your evaluation and will continue to act from the customer's perspective and enhance our services to ensure your satisfaction the next time you visit us. We look forward to welcoming you again.
Diana Vasileva98
Double Room
Stayed in May 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jun 12, 2025
Amazing hotel! Comfortable, clean and not very small room. I’ll choose this hotel again if come to Kyoto next time.
Response from Property: Thank you for your feedback! We are thrilled to hear that you found our hotel comfortable, clean, and that the room size met your expectations.We are delighted that you would choose to stay with us again on your next visit to Kyoto. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience!
Guest User
Comfort Double (with Table)
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 22, 2025
Nice and clean hotel in good location between two different transport lines, pretty spacious room for Japan
Response from Property: Thank you very much for taking the time to provide us with your valuable feedback. We are very pleased to hear your praise of our hotel, which is conveniently located between two different transportation lines. We also appreciate that you enjoyed our spacious rooms for Japan.We will continue to make every effort to ensure that our guests have a comfortable stay. We look forward to serving you again!Front Desk ,Ota
Man
Double Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 18, 2025
Really good value hotel with a clean and well laid out room. Perfect for solo travellers or couples.
Response from Property: Thank you for your kind words! We're delighted to hear that you found our hotel to be a great value and that you enjoyed the clean and well-laid-out room. It's wonderful to know that our accommodations are suitable for solo travelers and couples alike. We hope to welcome you back soon!
S & Y P
Twin Room
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 15, 2024
Awesome hotel in a great location. Friendly & courteous staff Would definitely stay at this hotel when we're in Kyoto again. Highly recommended!!
Response from Property: Thank you very much for choosing our hotel.We are honored to receive your compliments about our rooms.We are very happy to hear that you would like to use our hotel again, and we will continue to make efforts to improve our services.We will not rest on your words of praise, but will strive to make our hotel even better.Thank you very much for taking time out of your busy schedule to write us.We sincerely look forward to your next visit.Sotetsu Fresa Inn Kyoto Kiyomizu Gojo Front Desk
Luke
Double Room
Stayed in Apr 2025
Solo traveler
15 review
9.5/10
Amazing
Posted on May 15, 2025
Everything was great including location, service, quality of room and the amenities. My only feedback is for the size of the hotel and amount of rooms you need more washing machines, as I tried to use them at 6am, over lunchtime and evenings and not once was one of them free to use (each wash is 2 hours and there are only 3 machines).
Response from Property: Thank you for your valuable feedback! We're thrilled to hear that you enjoyed the location, service, quality of the room, and amenities. We appreciate your suggestion regarding the number of washing machines; your input is important as we strive to improve our guests' experience. We will certainly take your comments into consideration for future improvements. We hope to welcome you back soon!