Mulan Hostel

Mulan Hostel Reviews

Mulan Hostel

74-16 Arashiyama Kamikaidocho, Nishikyo Ward, Kyoto City, Kyoto Prefecture, 616-0016, JapanSee Hotel Details
Mulan Hostel
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1 night

Guest Reviews

8.9/10
Very Good
49 review
Verified reviews
Location8.9
Amenities8.5
Service9.0
Cleanliness9.1
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All reviews(49)
Positive reviews(31)
Reviews with photos/video(15)
Awesome stay(12)
Convenient location(12)
Great service(11)
Clean and tidy(10)
Awesome rooms(5)
Comfortable bed(3)
Negative reviews(3)
Anonymous User
Bed in Female Dormitory
Stayed in Jul 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 27, 2025
Having stayed in Arashiyama already for 1 day at another nearby hotel, I hadn’t anticipated liking the area so much. I located Mulan Hotel and stayed in the dorm bed for 2 nights. Being the only guest there, the beds and common areas (such as bathrooms, kitchen etc) were clean. They had access to a washing machine and dryer which was appreciated after 2 weeks of travel. Presented with a discount coupon for the neighbourhood onsen, 2 minutes walk from the hotel is a must! They also have bikes for hire, which made exploring the local area and neighbourhood really enjoyable. Price is great for those on a budget. The bus stop to return to Kyoto Station is 80m from the front entrance. Be mindful its 15-20 minute walk to the major sites and main restaurants. Staff were friendly and helpful. Highly recommended and I look forward to my visit there again soon!
Response from Property: 非常感謝您的入住，如果回來京都，歡迎您再回到Mulan！業主
Nadia
Bed in Mixed Dormitory
Stayed in Nov 2024
Solo traveler
1 review
9.0/10
Great
Posted on Dec 8, 2024
They overbooked so I ended up upgrading for a fee that Trip.com compensated. The place is very small but beautifully decorated, very clean, perfect location to explore the overrated Bamboo Forest, many temples around and the MOnkey Forest. The staff is friendly and the coffee machine is beautiful. The private room is cozy but the mattress was terrible. I did not sleep at all. It is far from the rest of the attractions in Kyoto.
Response from Property: Thank you for your stay and we look forward to seeing you next time.
Eevee
Bed in Mixed Dormitory
Stayed in Feb 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Mar 30, 2024
For me it was the best hostel yet! They let you use the washing machine and dryer for free. The rooms and places to place your belongings are big enough. I was really pleased.
6/9
Response from Property: Thank you for using our service. We appreciate your positive feedback. Please come again if you have the opportunity. By Mulan
SUZIE666
Japanese-Style Room
Stayed in Mar 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Apr 17, 2024
Its such a good place will surely stay here whenever im in kyoto again
Response from Property: Thank you for staying in Mulan Hostel, we will see you again!
Quoc
Family Room
Stayed in Oct 2023
Couple
43 review
8.5/10
Very Good
Posted on Nov 29, 2023
Lovely owner and the place is a walking pleasure from the train station.
Response from Property: Thank you for your stay and hope to see you again.
킹키키
Bed in Female Dormitory
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 13, 2024
The owner is kind and the facilities are very clean. The bathroom, sink, and shower are conveniently located. However, the stairs to the 2nd and 3rd floors are a bit steep and narrow. Please note this if you are carrying a carrier. Bath towels, face towels, toothbrushes, and toothbrush cups are provided. There is also a 2,000 won coupon for a nearby hot spring bathhouse, so be sure to get it and go! There is a Ministop 5 minutes away on foot, and you can also rent a bike!
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Response from Property: Thank you very much for staying, my friend from Korea. Welcome to come again next time. shopkeeper
阿文叔叔
Bed in Mixed Dormitory
Stayed in Nov 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Dec 7, 2024
The boss is friendly and enthusiastic. He can speak Chinese. Although the room is a bit small, the bed is very big. There is storage space next to the extra wide single bed. The bed is also a new memory mattress. The experience is very good. Although the public space is a bit small, the overall wooden style is very warm. When I return to the hotel in the cold weather in late autumn, I really feel like I am warm and at home. The cooperative hot spring bath is also very good. There is an outdoor spring where you can relax. The location is only five minutes away from Arashiyama Street but it perfectly avoids the crowds. The main station - Hankyu Arashiyama, you don't need to transfer from Osaka and there are few people. To be honest, except for the desolate Arashiyama area at night, it is very suitable for traveling alone or staying with two or three people.
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Response from Property: Thank you very much for your stay and we look forward to seeing you next time. Owner
Guest User
Family Room
Stayed in Nov 2024
Family
5 review
3.5/10
Posted on Dec 4, 2024
Completely not worth it, I booked a family room for three people, booked the room has 19-25 square feet, check-in only 10 square meters or less, the room does not have any facilities, no elevator to move your own luggage to the third floor, book There was a hot spring ♨️, but it turned out that you had to go to the public hot spring outside the street at your own expense. After checking in, there was no staff in the museum. If an accident really can not imagine, around the restaurants turned out to close at 18:30, I have emailed to explain that the meeting before 19:00, and did not state too late to check in, the surrounding shops will be closed, we went to the convenience store dinner that night, This guesthouse is actually just a bed and breakfast, the facilities are 10 points shabby, definitely not worth the price I paid
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Response from Property: Thank you for your family of three staying with us. We are sorry that the prices during the maple leaf season are higher than in other seasons. You may feel that the price of staying in a youth hostel is a bit expensive, but compared with the expensive hotels around Arashiyama, the price of our youth hostel is already very affordable. We have written the size of the room on the homepage. Because Japanese rooms are generally small, and you brought 3 large suitcases with you, you may feel that the space is not spacious enough. We explained this to you when you checked in. Although there is no elevator, our staff will help you carry the three large boxes to the 3rd floor and deliver them to the door of your room. Our hot springs are never listed on any reservation page and are not located within our facilities. The nearby Arashiyama Hot Springs is a cooperative unit with us and offers discounts when staying at Mulan. The restaurants in the Arashiyama area close early. After 18:00, there are some izakayas and relatively hidden restaurants for locals. We have recommendations for them and can help you make reservations if necessary. Because Arashiyama is relatively quiet at night and more suitable for hot springs, and there are not many entertainment places, if you want nightlife, we also highly recommend taking the Hankyu Matsuyama Train at our doorstep, which only takes 20 minutes to reach Kawaramachi, the most prosperous city center of Kyoto. If you come in the winter, our prices are very good and we look forward to having you stay at Magnolia again. Thanks again. Owner
Nanjiazhoubuxiayu
Bed in Mixed Dormitory
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 20, 2024
The hotel was booked on the way from Osaka. I didn't expect the environment to be much better than expected. The staff was very friendly (and could speak Chinese!) and gave me a map of the surrounding restaurants and a tourist map of Arashiyama. And the luggage can be stored for free for 24 hours after check-out, which was really touching😭 It takes three minutes to get to the subway station, and it is also very close to Togetsukyo Bridge. It takes about five minutes to walk to the scenic area. There is also a Yusai Pavilion similar to Rurikoin. It will be more beautiful when the maple leaves are in season. There are free coffee machines and microwaves in the public space of the hotel. You can sit and read comic books and TV. In addition, Halloween decorations have also appeared. There will be piano music in the public space. It is very comfortable to sit and drink tea and coffee. Although I only stayed in three hotels during this trip to Kansai, this hotel is the most satisfactory one. I feel very warm when traveling alone. If I come to Arashiyama again, I will choose Mulan Hotel!
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Response from Property: 謝謝您的入住，歡迎您再次光臨。
Jiujiuzainali
Bed in Female Dormitory
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 24, 2024
The happiest two nights in Kyoto were given by Mulan. The owner is very nice and enthusiastic to introduce the hot springs near the hotel. I had a pleasant chat with my roommates and rested well. The room is very comfortable and clean. The public area is very lively at night, and I can chat with my friends in the youth hostel. The hotel is very conveniently located near the attractions. There is Lawson nearby and the bus stop is only 100 meters away. Thank you for your care. I will come again next time I go to Arashiyama!
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Response from Property: 謝謝您的入住和好評，期待下次再見。店主
에이제희
Bed in Mixed Dormitory
Stayed in Aug 2024
Other
2 review
10/10
Outstanding
Posted on Sep 22, 2024
It was a place I found in a hurry because my schedule was messed up, but it was a good place to stay that matched the short reviews I read. The bed was comfortable, and I had no shortage of things to wash and rest. You can also rent a bicycle, and it is a great place to base your Arashiyama sightseeing.
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Response from Property: Thank you for your stay and welcome to visit again.
Jiandanyakuaileya
Bed in Female Dormitory
Stayed in Nov 2024
Solo traveler
19 review
9.5/10
Amazing
Posted on Dec 18, 2024
The hostel is relatively new, located in a quiet area in a busy city, and is very convenient for both public transportation and walking. There are common spaces such as the living room and kitchen, paid washing and drying machines, and self-service coffee and tea. The landlord couple is very enthusiastic and dedicated. They will contact the check-in time in advance and wait for guests to check in at the hostel. The roommates are very quiet and friendly.
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Response from Property: Thank you very much for your stay. Welcome to come again next time. Owner
Guest User
Twin Room
Stayed in Nov 2024
Other
5 review
4.0/10
Posted on Dec 11, 2024
Environment: 1. The 16-25 square meter twin room I booked was actually less than 10 square meters, which was very crowded (maybe the store also counted the public area). 2. The soundproofing was very poor, and the tenants in the next room could snort and affect my sleep. Location: Very close to Togetsukyo Bridge, convenient for visiting Arashiyama Hygiene: Not very clean, and the hair of the previous tenant could be seen on the bed sheet Others: Check-in after 9 pm will be charged 2,000 yen per night for 30 minutes
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Response from Property: Mr. YANG from Beijing, thank you very much for staying with us during the maple leaf season. We are a youth hostel that has been operating in the Arashiyama area of ​​Kyoto for more than seven years. The size of the rooms has not changed since the first day of opening. The space guarantee rate in Japan is indeed lower than that in other countries, but if it is less than 10 square meters, it is impossible to obtain a hotel industry license according to the laws and regulations of the Japanese hotel industry. Regarding the sound insulation, I'm really sorry. We are a youth hostel, and many facilities and equipment are for public use. The distance between guests is also relatively close. If you care more about private space, we suggest that you book a hotel and leave the space here to guests who like youth hostels. From the first day of opening, we have marked the check-in time as up to 21:00 local time. This is based on the check-in habits in the youth hostel. Checking in too late will affect other guests who have already checked in and are resting. Before making a reservation, please check the accommodation rules to avoid an unpleasant stay experience. Owner
Guest User
Family Room
Stayed in Oct 2024
Couple
5 review
8.5/10
Very Good
Posted on Jan 8, 2025
It's just a youth hostel, with no private bathroom and no elevator. The rest is ok. This price is really too expensive.
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Response from Property: Thank you for staying with us. The maple leaf season and cherry blossom season are the times when the rooms are most popular in the year. If you avoid these periods, our price/performance ratio is still very high. Thanks again, owner
Guest User
Bed in Female Dormitory
Stayed in Oct 2024
Solo traveler
17 review
10/10
Outstanding
Posted on Nov 17, 2024
This was the best experience in Japan. It was clean and convenient. The boss was very considerate. He made several mistakes and took the wrong phone from someone else, but he didn't blame me. The hot spring he recommended was great. The breakfast place was also very good. It left us with wonderful memories. There was also the Arashiyama train, which was a good way to go. I will stay there again next time. The boss is Chinese, so it was very convenient to communicate with him.
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Response from Property: 感謝您的入住，歡迎您下次再來。