Umekoji Potel Kyoto

Umekoji Potel Kyoto Reviews

Umekoji Potel Kyoto

Japan, 〒600-8835 Kyoto, Shimogyo Ward, Kankijicho, １５, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8835, JapanView Hotel Details
Umekoji Potel Kyoto
Umekoji Potel KyotoUmekoji Potel KyotoUmekoji Potel Kyoto
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Umekoji Potel Kyoto Guest Reviews

4.7/5
Amazing
473 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(473)
Positive reviews(470)
Reviews with photos/video(189)
Perfect for kids(55)
Delicious breakfast(47)
Tasty coffee(32)
Well designed(22)
Relaxing hot springs(17)
Close to train station(12)
Garden view(10)
Has facilities for children(7)
Negative reviews(3)
Yut snij
Garden Corner Twin Room With Balcony
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The location is very close to the train station just only 3-5 min walk. Very big and clean room with a big bathtub. The breakfast is excellent. I will definitely stay again :).
Response from Property: Thank you very much for staying at our hotel. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. Umekoji Potel Kyoto Front Desk
Guest User
Park Side Twin Room With Balcony
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 7, 2024
Staff is very helpful and good in English without any problems in communications . Highly recommended! The view from the rooftop terrace is stunning.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. Umekoji Potel Kyoto Front Desk
Mimi AuYeung Yeung
Garden Double Room With Balcony
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Sep 2, 2024
It's my third time here. Children friendly with different activities in the hotel. My families love it very much.
Response from Property: Thank you very much for having us stay at our hotel. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. I am very pleased that you have liked us. I am happy if you can use the hotel again. Umekoji Potel Kyoto Front Desk
Jeffkiddo
Wood Box Twin Room(Fixed Window)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Awesome hotel with free drinks, also is a family and kid friendly hotel. This is the hotel you must stay if u travel Kyoto, will recommend to friends
Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit. Umekoji Potel Kyoto Front Desk
Guest User
Park Side Twin Room With Balcony
Stayed in Feb 2024
Family
31 review
4.2/5
Very Good
Posted on Mar 12, 2024
Hotel is conveniently located close to Umekoji train station, with the Umekoji park next to it. Hotel is spacious with plenty of communal space for family activities. Great place for family to chill out for a few days whilst exploring the greater Kyoto area.
Response from Property: Thank you for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future. Umekoji Potel Kyoto Front Desk
Guest User
Wood Flat Twin Room(Fixed Window)
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 10, 2024
Loved our stay here - the hotel was very clean, the design was very homey and room was spacious! The only thing was the receptionist could not assist us in calling restaurants (we only asked for one call to be made to check if we could move our existing dinner booking up because we arrived at Kyoto early). The staff mentioned there are some policies under which the receptionists cannot make calls for customers.
Response from Property: Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad. Umekoji Potel Kyoto Front Desk
Anna Wly
Wood Flat Twin Room(Fixed Window)
Stayed in Aug 2024
Couples
28 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Free parking, spacious room with a good onsen, way better than i expect
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. Umekoji Potel KYOTO Front Desk
Yan Ho Cello
Garden Twin Room With Balcony
Stayed in Oct 2023
Family
27 review
5.0/5
Outstanding
Posted on Nov 9, 2023
At a very quiet neighbourhood, and surrounded by tourist attraction like railway museum and aquarium.
Response from Property: Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Umekouji Potel KyotoFront Desk
Anonymous User
Park Side Double Room With Balcony
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 9, 2023
A nice place in Kyoto, drive distance close to 嵐山. The hotel with coffee self make area, reading book relax area which is so comfy and feel good.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Umekouji Potel KyotoFront Desk
W
Garden Twin Room With Balcony
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Nov 17, 2024
Nice staff, good location and cleanliness.
Response from Property: Thank you very much for staying at our hotel the other day. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. I am very pleased that you have liked us. I am happy if you can use the hotel again. Umekoji Potel KYOTO Front Desk
Jacob Zhu
Run Of House (No Shower, Bathtub And TV /Fixed Window)
Stayed in Aug 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Amazing hotel, cool design and big room. Great service and amenities. Would come back again!
Response from Property: Thank you so much for staying at Umekoji Potel KYOTO and photos. We are very honored to receive such a high evaluation. We are glad to hear that you enjoyed all of our facilities. Thank you for your kind words about our hotel. We look forward to seeing you again. Umekoji Potel KYOTO
SuShuNing
Wood Flat Twin Room(Fixed Window)
Stayed in Jun 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jul 7, 2023
A very comfortable and traditional Japanese style hotel 🏨 with excellent staff service! Amazing 🤩 staying experience! Highly recommended!
6/13
Response from Property: Thank you for staying with us and sharing your many photos. We are so happy to know through your photos that you enjoyed your stay very much and all our facilities. We value not just staying, but experiencing Potel and encountering new value at our hotel. During the cherry blossom season, you can see the cherry blossoms from the rooms with garden view. We look forward to seeing you again. Thank you again for your review. Umekoji Potel KYOTO
Eric Tsang kc
Wood Flat Twin Room(Fixed Window)
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Feb 29, 2024
In a quiet area away from the hustle and bustle. Reasonably big parking lot. Nice ambience n modernly furbished. Recommended.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .Umekoji Potel KYOTOFront Desk
Guest User
Park Side Double Room With Balcony
Stayed in Dec 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jan 24, 2024
amazing hotel in great location...free flow of beer, wine and coffee included...i will definitely come back.
Response from Property: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Umekouji Potel KyotoFront Desk
Chi Kin
Park Side Twin Room With Balcony
Stayed in Jun 2023
Family
8 review
5.0/5
Outstanding
Posted on Sep 3, 2023
It is very good hotel with clean, quality services and comfortable environment.
Response from Property: Thank you so much for staying at Umekoji Potel KYOTO and sharing your review. We are very honored to receive such a high evaluation. Thank you very much for your many compliments about the hotel. We look forward to welcoming you again. Umekoji Potel KYOTO