Hotel Gracery Kyoto Sanjo Reviews

Excellent location, just a short walk to many tourist attractions. The room was clean and cozy—definitely great value for money.

Room and location is super. The main problem for me is the wifi at my room is so slow, really dissapointed about that. Every time i need the wifi connection, i have to go to the lobby. I hope in the future there will be improvisation for the wifi

Great location, room was very pleasant and staff really helpful. It was quiet despite being so central

Poor communication and customer service led to no room cleaning . After complaint, no response from management. Triple thinking before making decisions to choose this hotel.

Located a bit far from the station, but nearby to everything! Eateries, shopping street, bus station. Very walkable and the breakfast was A-M-A-Z-I-N-G!!! The best japanese breakfast we had in Japan 🙏🏻 Two nights there. No regrets 👍🏻💚

Very convenient location. Staff was very nice and welcoming. Room was clean and quiet

Location is in the middle of Terramachi shopping street. Can walk to Sanjo , Kawaramachi and Gion. Breakfast is super great, having unlimited ikura and unagi. … will choose this hotel in other parts of Japan again

The location is great and the hotel has a good service and quite clean. However the beds and pillows are terrible uncomfortable, the pillows especially are really bad. Too bad because is a really good deal with top location and clean but if you can’t sleep well the rating goes quite down.

Great location but this hotel needs a refresh  Everything in the hotel feels old and worn out

Booked this hotel for my parents. Location is good, but service can be improved. Heard from my mom she mentioned that there's only bottled water on the first day and they weren't given their daily complimentary water - according to the hotel, there's no replenishment. However, at other gracery hotel in tokyo and they replenished it everyday. A frills free hotel if you don't mind. since the location is good.

Lovely hotel great location but no English TV channel or CNN So unable to watch any News

Love the location!! In the center of everything! 6 min walk from Kyoto Kawaramachi station. Nishiki Market, shopping street, Gion, Kamo river, all within close proximity. Check in was a swift! We booked 2 rooms for my family, and the size of the rooms and beds are nice! With big shower and bathtub as well! Will definitely come back!

The hotel is well located close to many shops and Nishiki market. The staff were friendly.

Amazing breakfast! Excellent location with very helpful english speaking staff. Recommended!