Bokumikanabutsucho 181, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8333, JapanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
336 review
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Verified reviews
Location8.5
Amenities8.9
Service9.0
Cleanliness9.3
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All reviews(336)
Positive reviews(322)
Reviews with photos/video(106)
Delicious breakfast(42)
Large rooms(21)
Quiet & comfortable(17)
Well designed(16)
Perfect for business trips(10)
Far from metro(8)
Luggage delivery service(7)
Friendly front desk staff(6)
Negative reviews(14)
Guest User
Run of house
Stayed in Jan 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 22, 2025
Absolutely wonderful hotel , friendly and welcome reception. So close to the train station and very authentic.
Response from Property: Thank you for staying with us.We are delighted to hear that you had a wonderful stay and enjoyed the warm hospitality of our reception team. It’s also great to know that you found our location convenient and appreciated the hotel’s authentic atmosphere. We look forward to welcoming you again in the future.
Zheng
Superior Twin Japanese-Style
Stayed in Jan 2025
Family
3 review
9.5/10
Amazing
Posted on Feb 9, 2025
Convenient location, walking distance to Kyoto station, Kami river, and kiyomizu temple. Staffs are friendly and helpful
Response from Property: Thank you for your kind review.We are delighted to hear that you found our location convenient and within walking distance to Kyoto Station, the Kamo River, and Kiyomizu Temple. We also appreciate your kind words about our friendly and helpful staff.We look forward to welcoming you again on your next visit to Kyoto!
royzzzz
Superior King Western-style
Stayed in Nov 2024
Couple
1 review
7.5/10
Posted on Feb 16, 2025
Not bad but surprise that they have to charge additional traveller ( we only 2 people) extra when i booked a queen size bed.
Response from Property: Thank you for your feedback. We’re glad to hear that your stay was generally positive. However, we apologize for any confusion regarding the additional charge. Hotel rates and policies may vary depending on the room type and booking conditions, and we appreciate your understanding. We hope to have the opportunity to welcome you again.
Anonymous User
Deluxe Twin Western-Style
Stayed in Nov 2024
Couple
4 review
7.5/10
Posted on Dec 14, 2024
The hotel is nice modern and tidy, rooms are bigger than the Japan usual! It’s slight walk from Kyoto station (800-1200 yen) taxi. There is washing machine readily available! All the front desk staff speak good English.
Response from Property: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the modern and tidy atmosphere of the hotel and appreciated the spacious rooms, which are indeed larger than the typical size in Japan.It's great to know you found the location convenient with easy access to Kyoto Station by taxi and that the availability of washing machines added to your comfort. We're especially pleased that our front desk staff's English proficiency contributed positively to your experience.We hope to welcome you back on your next visit to Kyoto. Safe travels, and thank you again!
Christopher Ho Yin
Hollywood Twin Western-style
Stayed in Feb 2025
Couple
4 review
7.0/10
Posted on Apr 1, 2025
The place is clean, location is fine too. Service is not as good as some other hotels in Kyoto where they’d deliver my luggage to room ahead of time if I can’t check in yet by the time I arrived
Response from Property: Thank you for your review.We’re happy to hear that you appreciated the cleanliness, location, and our luggage handling service.Your feedback is valuable, and we’ll continue working to improve our overall service.We look forward to welcoming you again.
Chan
Run of house
Stayed in Feb 2025
Solo traveler
16 review
8.0/10
Very Good
Posted on May 8, 2025
Great design hotel. Breakfast was good. Location not so close to tourist attractions and wd need to take public transport.
Response from Property: Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the design of our hotel and had a good breakfast experience. While our location may require some use of public transport, we hope the quiet neighborhood offered a relaxing stay. We would be delighted to welcome you again on your next trip to Kyoto.
Flor de Maria
Deluxe Twin Western-Style
Stayed in Aug 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 9, 2024
The Hotel ia beautiful located in a very quiet street, spotless and with great service
Definitely I would recommend it !
Response from Property: Thank you very much for choosing to stay at our hotel.We are delighted to hear that you enjoyed your stay with us.We sincerely look forward to welcoming you again when you visit Kyoto in the future.Thank you for taking the time to post a review despite your busy schedule.
Matet Turri
Run of house
Stayed in Jul 2024
Family
13 review
8.0/10
Very Good
Posted on Aug 29, 2024
It was a good stay. We ended up staying for 6 days. Phone didn't work since day 1 and after informing them, they didn't do anything. Breakfast ends at 10 am and the male staff literally said "get out of here" hopefully just lost in translation that's why I didn't take it seriously. Breakfast was repetitive...the same everyday for 6 days.
Response from Property: Thank you very much for choosing to stay at our hotel.We sincerely apologize for any inconvenience caused during your stay.Regarding breakfast, the last order is at 9:30, and the service ends at 10:00. We believe there was a lack of communication about this, and we will ensure that our staff is better informed and that this issue is addressed.Thank you for sharing your feedback with us.
MingMTP
Standard Twin Western-style
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 20, 2025
Location is great, just about 2 bus stop from Kyoto station. Room is enough space for 2 person and staff is very nice.
Response from Property: Thank you for your review and staying with us. We're glad to hear that you found the location convenient and the room spacious enough for two people. It's also wonderful to know that our staff's hospitality made a positive impression on you. We appreciate your feedback and look forward to welcoming you again on your next visit to Kyoto!
Guest User
Corner Suite
Stayed in Dec 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 11, 2025
Nice Place
Response from Property: Thank you for your kind words! We’re delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back again soon for another pleasant experience.
Simon Lee Min Hao
Connecting Room
Stayed in Dec 2024
Family
11 review
10/10
Outstanding
Posted on Jan 25, 2025
Great hotel with super cool environment. Breakfast was delicious and good variety. Clean room. Location is very near to Gojo Station (one stop from Kyoto Station). Generous free night snack and drinks (Soju, coffee, juices etc)👍👍👍!
Response from Property: Thank you for taking the time to provide us with your feedback! We are delighted to hear that you enjoyed the hotel atmosphere, breakfast and your room. We are also very happy to hear that our location and complimentary night snacks and drinks made your stay even more enjoyable. We look forward to welcoming you again!
Yolanda Yunivia
Standard Twin Western-style
Stayed in Dec 2024
Family
23 review
9.5/10
Amazing
Posted on Mar 2, 2025
Quite far from the mrt station and bus but overall the good and clean with welcome drinks and snacks
Response from Property: Thank you for choosing our hotel and for sharing your feedback.We are pleased to hear that you found our hotel clean and enjoyed the welcome drinks and snacks. Providing a comfortable and pleasant stay for our guests is always our priority.We understand that the distance from the MRT station and bus stops may have been an inconvenience, and we appreciate your honest feedback. We hope that despite this, you had an enjoyable stay with us.We truly appreciate your support and look forward to welcoming you again in the future.
Guest User
Standard Twin Western-style
Stayed in Dec 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Jan 14, 2025
It would be better if there were more washing machines available, since there was a family group who occupied all of the machines at the same time.
All in all, the room was clean and the staff were friendly.
Response from Property: Thank you for your valuable feedback! We appreciate your suggestion regarding the washing machines, and we’ll definitely take it into consideration to improve availability for our guests. We’re glad to hear that you found the room clean and the staff friendly. Your comments help us continue to enhance our service, and we hope to welcome you again in the future.
Guest User
Run of house
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Jan 13, 2025
Cleanest room, friendly staff and great food and amenities! I will definitely stay here again!
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, appreciated the cleanliness, found our staff friendly, and loved the food and amenities. It means the world to us that you would choose to stay with us again. We look forward to welcoming you back soon for another exceptional experience!
Maya0206
Superior Twin Japanese-Style
Stayed in May 2024
Family
8 review
9.5/10
Amazing
Posted on Jun 27, 2024
Nice and clean hotel, good location to browse the city.
The staff are kind and friendly.
The rooms are not big but family of 3 with one big piece of luggage can easily fit in. Japanese style room is very charming but you might need some time to adjust to a mattress firmness.
The breakfast selection is rather limited and repetitive.
Response from Property: Thank you very much for choosing our hotel for your stay.We are delighted to receive your kind words about the room and our staff.We change the variety of our breakfast seasonally, so we hope you have the opportunity to enjoy it on your next visit.Thank you again for taking the time to share your feedback.We look forward to welcoming you back in the future.