No.235 Dongfeng East Road, Guandu District, Kunming, Yunnan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
1732 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(1732)
Positive reviews(1703)
Reviews with photos/video(529)
Classy environment(462)
Delicious breakfast(149)
Friendly front desk staff(138)
Garden view(126)
Well designed(108)
Close to metro(68)
Excellent afternoon tea(26)
Great swimming pool(14)
Negative reviews(29)
LouiseKoh
Xi Jian Double Bed Room
Stayed in Jun 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jul 4, 2025
The hotel staffs are very polite and helpful. The rooms are clean and comes with water machine that can dispense hot and cold water, very convenient. The environment has a very poetic vibe, once you open the room , the water lilies pond is right in front.
Response from Property: Laundry and drying needle and thread guide: Dear customer, our countless detailed services are visible to you. It seems that you are also our mentor. We often have it on a thousand mile horse, but not often on a horse. It is an honor to have your appreciation! The Xiaoxi Family Hotel has prepared a convenient self-service laundry room and drying equipment for you. You can wash and dry your clothes anytime, conveniently and quickly There is also a delicate and exquisite beauty bag with tight stitches and soft lines, which can be sewn and repaired at any time. Remember to collect and use it at the front desk~it can always appear just right when you need it the most. Let you enjoy your journey worry free. Meanwhile, it seems that our strength no longer allows us to keep a low profile. With your continued support, Xiaoxi will become the most beautiful child in this old street!
Lynne Lye
Xi Ying Negative Oxygen Superior Twin Room
Stayed in May 2025
Traveling with friends
12 review
7.5/10
Posted on Jun 7, 2025
Staff are super friendly and professional! They gave a little souvenir pack when we checked out. However the room is less than ideal, there were many mosquitoes and the bedsheet doesn’t feel clean, the shower room door and toilet door are transparent, I expected better since it’s a 2-single bed room and not a couple room.
Response from Property: Dear [TISGzs75dnx]: Thank you so much for taking the time to share your detailed feedback—we truly appreciate your honesty and the opportunity to learn from your experience. It warms our hearts to hear that our staff’s friendliness and professionalism left a positive impression, and we’re delighted the souvenir pack added a little extra joy to your stay. That said, we’re truly sorry to read about the areas where we fell short, and we’re committed to making improvements. First, regarding the mosquitoes: we sincerely apologize for this inconvenience. We’ve already shared your feedback with our housekeeping team, who will be enhancing our pest control measures—this includes increasing the frequency of insect repellent checks, using natural repellent diffusers in rooms, and inspecting window/door seals to prevent pests from entering. Your comfort is our priority, and we’ll ensure this issue is resolved promptly. Next, the bedsheet concern: we take cleanliness extremely seriously, and it pains us to know the sheets didn’t meet your expectations. Our linens undergo strict daily washing and inspection protocols, but it’s clear there was an oversight in your case. We’ve addressed this with our housekeeping staff to reinforce quality checks, and we’d be grateful if you’d allow us another chance to provide you with fresh, immaculate linens should you stay with us again. Lastly, the transparent shower/toilet doors: we understand how important privacy feels, especially in a twin-bed room (not a couples’ room). The current design was intended to maximize natural light and create an open feel, but we now see how this may have compromised your sense of comfort. We’re actively reviewing options—such as adding removable frosted films or providing optional privacy curtains—to balance light and privacy, and we’ll implement changes based on guest feedback like yours. Your input is invaluable as we strive to improve, and we deeply regret that your stay didn’t fully align with the experience we aim to deliver. Please don’t hesitate to reach out directly if you’d like to discuss further—we’d love the chance to make amends. Thank you again for choosing us, and we sincerely hope to welcome you back for a stay that exceeds your expectations.
Lynn
Xi Jian Double Bed Room
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 15, 2025
Good service by Ms Wang Li. Very attentive
Nice environment
Location not so convenient
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Gong Xili Hotel and taking the time to share your stay experience. We are very pleased to learn that you are satisfied with Ms. Wang Li's service. Your recognition will be our greatest motivation to maintain high-quality service. We have always been committed to providing guests with warm and thoughtful care. At the same time, we are honored that the hotel environment can be favored by you. We will continue to maintain high standards of facility maintenance and cleaning management to create a comfortable and cozy living space for every guest. We apologize for the location issue you mentioned. The hotel is located in Guandu area. Although it is close to Vientiane City, Dashuying, and the subway station is only two hundred meters away, we strive to provide guests with more convenient travel options. If you come again, our front office team will be happy to plan the best route for you. Your feedback is the direction of our progress. I look forward to having the opportunity to serve you again in the near future and bring you a more perfect stay experience!
Guest User
Xi Jian Double Bed Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 20, 2025
I had a wonderful stay during my vacation. The staff was incredibly helpful and friendly, always ready to assist with anything I needed. The room was clean and comfortable!
Response from Property: Thank you so much for taking the time to share your wonderful feedback! 🌟 We are absolutely thrilled to hear that you enjoyed your stay with us and that our team made your vacation memorable. Providing warm, attentive service and ensuring a clean, comfortable environment is always our top priority, so your kind words mean the world to our team.It would be our pleasure to welcome you back whenever your travels bring you this way again. Until then, safe journeys and happy adventures!
KurodaKanbei
Xi Jian Double Bed Room
Stayed in Mar 2025
Family
13 review
10/10
Outstanding
Posted on Apr 9, 2025
Excellent hotel nearby living community in Kunming , we all families are appreciate with this hotel , good sight seeing and very fast to reach metro station - Dashuying , I will comeback for stay again for sure.
Response from Property: Dear guests, ❤️ Thank you for choosing to stay in our hotel and sharing such heartwarming praise! It is great to know that you and your family have had a pleasant time here. The convenient living environment and beautiful scenery around the hotel can add beautiful memories to your journey, which is a great honor for us~ ️ The Metro Dashuying Station directly reaches the city attractions, which really makes travel more efficient and convenient! We look forward to welcoming you again in the near future. We will continue to create a homely experience with our enthusiastic service! ✨ I wish you and your family a happy life and look forward to reunion with you in Kunming, Chuncheng!
牛牛来了
Xi Jian Double Bed Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 12, 2025
Goog very good nice
Response from Property: Thank you so much for your fantastic review! We're thrilled to hear you had such a good, very good, and nice experience with us! 😊We truly appreciate your feedback and hope to welcome you back again soon!
Micca23
Xi Jian Double Bed Room
Stayed in Feb 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 10, 2025
Hotel was clean and tidy ! The environment is very peaceful and staff was very helpful
Response from Property: Dear Xibao, Thank you so much for taking the time to share such wonderful feedback! We are delighted to hear that you were satisfied with your stay and found the hotel clean, tidy, and peaceful. It is our goal to provide a serene atmosphere and exceptional service, so your kind words about our staff mean a great deal to us. We sincerely appreciate your support and look forward to welcoming you back in the future for another relaxing and enjoyable experience!
Daphne_W
Xi Jian Twin Room
Stayed in Dec 2024
Family
5 review
9.0/10
Great
Posted on Jan 15, 2025
Location is good, short distance from metro station, 3 stops to tourist area and easy transfer to airport. Room is spacious with nice chinese style garden. We booked a package with afternoon tea which is required reservation before an hour. I called the hotel at 4pm and confirmed the tea to be served upon check in at 5pm. Then when we check in, the staff told that the tea is not yet deliver due to not enough manpower. So we wait patiently until 5.40pm then we ask again, guess what, the staff ask us hangout first if we can't wait, they can serve it at night. I booked for afternoon tea then they want to serve it as supper?? It make me a lot frustrate. The worst part is, after we going out they text me and said the tea is ready to serve and they already put it in my room! Immediate i show my concern on guest privacy which they should ask for permission to get in my room, then they said they not yet go in? Its incoherent. They should improve customer service and knowledge in hotel service as its a proper hotel not homestay.
Response from Property: ❤️Kunming City Comfort List Hotel❤️Single-family courtyard❤️Dear guest: Hello! Sincerely thank you for choosing to stay at Xijian Hotel and taking the time to comment for us. Xiaoxi is very sorry for the afternoon tea problem and failed to give you a satisfactory hotel experience. We will strengthen the speech training of front desk staff. At the same time, the hotel front office can provide luggage storage services for guests, and the hotel has Chinese Hanfu for free to try and check in. If you need it, you can contact the front desk staff at any time. Thank you again for your support and sincerely look forward to your next visit!
Guest User
Xi Jian Twin Room
Stayed in Jan 2025
Family
6 review
9.0/10
Great
Posted on Feb 23, 2025
Location is good and near to the train station, friendly counter staff
Response from Property: [💖Enthusiasm service💖] Dear guests: Hello! Thank you for choosing to stay in the hotel. If you like it, you can tell us and we will prepare it for you in advance. There are always too many emotions in life. What is unforgettable is your bright smile, accompanying us through a warm time. Thank you for your stay and giving us full praise. Your affirmation is the greatest encouragement to us. We have always required ourselves with high-quality, efficient, warm and considerate service standards, which can make you feel comfortable and happy. Yue's check-in experience is the greatest meaning of our service. With the summer breeze, we send blessings to you and provide guests with a clean and tidy accommodation environment, which is what all employees of Xiaoxi should do. At the same time, we also have breakfast service and late check-out service. We look forward to your next visit. I wish you a happy life!
Tyler Ang
Xili Family Room
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Apr 19, 2025
Location is convenient and room are clean...
Response from Property: Dear guests, thank you for choosing to stay at our hotel and sharing your stay experience! It is great to know that you are satisfied with our convenient location and tidy rooms, which is the core purpose of our high-quality service to every guest. Your recognition will inspire the team to work on a continuous basis to ensure that every traveler can enjoy a comfortable journey. Looking forward to bringing you a more perfect stay experience next time. I wish you a happy journey, smooth and healthy life!
Mayur
Xi Jian Double Bed Room
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Feb 3, 2025
Such an oriental feel this hotel has both in day and night. Even though it's a small hotel, it is very clean with great breakfast and amazing staff who helped us in our every need. They even called cab for us last day and gave one small present to my son. Hotel location is quiet good as taxis are so cheap in kunming so you can just go anywhere. We were very happy to stay here.
Response from Property: Xiaoxi is deeply touched by your five-star praise. Thank you very much for your careful evaluation of us. Thank you. Our store is in Chinese garden style, located in the downtown of Guandu District, like a paradise in the fast-paced life of Kunming. This is Xiaoxi's difference. Moreover, Xiaoxi is only about 100 meters away from Exit A of Metro Line 4, about 4 kilometers from the city center, about 1.7 kilometers from Yan'an Hospital, and 2 kilometers from Kunming Hang Lung Plaza. It is convenient for eating, drinking and having fun. We also have free parking, which is very convenient in the yard at the entrance of the hotel. We are committed to serving every guest well.
Priscillia Nataliana
Xi Jian Twin Room
Stayed in Feb 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Mar 17, 2025
Breakfast was good, overall stay was good.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback! We’re thrilled to hear you enjoyed our breakfast and had a pleasant stay with us. Your kind words motivate our team to continue delivering memorable experiences.We hope to welcome you back soon for another delightful visit!
Shih Fen
Xili Family Room
Stayed in Apr 2025
Traveling with friends
1 review
7.0/10
Posted on Jun 4, 2025
Located near subway station. Love the ambience of this peppery, especially the koi fish pond with lotus flower.
Response from Property: Wow! We were so happy after reading your comments! Thank you for your stay and your careful reviews! Our entire team was inspired by hearing you praise us for “close to the subway station” and “pepper atmosphere”, especially for the love of the lotus koi pond! That little pond is our little pride, and I’m glad it can also be a wonderful memory point on your journey. I hope this unique atmosphere and convenient transportation can be your reason to choose us again! We are here, ready to create more wonderful memories for you. Looking forward to meeting you again!
xshanx
Xi Jian Twin Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 17, 2025
A very beautiful and chill place to have a rest after walk whole day.
A recommended accommodation to stay when you would like to travel in Kun Ming.
Response from Property: 親愛的客人:感謝您選擇入住我們酒店,更感謝您願將這份美好體驗分享給更多旅人!這裏坐擁得天獨厚的自然風光,我們始終希望能為風塵僕僕的旅人提供一方靜憩之地。無論是蒼翠環繞的窗景,還是體貼入微的服務,都願能成為您昆明之行中一抹温暖記憶。 若您再度踏上春城之旅,請一定讓我們有機會為您奉上更臻完美的停留時光。期待與您重逢於繁花似錦處,祝旅途常伴清風明月!
yuet wah
Xi Jian Double Bed Room
Stayed in Apr 2025
Couple
2 review
7.5/10
Posted on May 22, 2025
Away from main tourist attractions and city buzzing.
Service and attendance is good
Breakfast adequate
Response from Property: Thank you for choosing to stay here and taking the time to share your experience! We are always committed to providing guests with a quiet space away from the hustle and bustle of the city, and we are glad that you can enjoy a peaceful and comfortable living atmosphere here. As a resort-style hotel secluded in the city center, we always insist on the combination of natural beauty and considerate service. Whether it's personalized service 24 hours online or a full breakfast cooked from local ingredients, you want to add warmth and satisfaction to your journey. Your satisfaction is the driving force for our continuous improvement, and all team members look forward to meeting you again and continuing to provide you with a warmer stay experience. If you have any special needs or suggestions, please feel free to contact us at any time!