Vienna Hotel (Kunming Dianchi Wanda)

Vienna Hotel (Kunming Dianchi Wanda) Reviews

Vienna Hotel (Kunming Dianchi Wanda)

Building 22-1, Greenland Dacheng Tiandi, Qianwei West Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
Vienna Hotel (Kunming Dianchi Wanda)
Vienna Hotel (Kunming Dianchi Wanda)Vienna Hotel (Kunming Dianchi Wanda)Vienna Hotel (Kunming Dianchi Wanda)
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Vienna Hotel (Kunming Dianchi Wanda) Guest Reviews

4.6/5
Very Good
1580 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1580)
Positive reviews(1526)
Reviews with photos/video(130)
Classy environment(103)
Delicious breakfast(100)
Friendly front desk staff(72)
Easy to get around(62)
Large rooms(49)
Near shopping area(28)
Perfect for business trips(26)
Negative reviews(54)
Guest User
Superior Double Room
Stayed in Jul 2023
Other
1 review
1.7/5
Posted on Aug 17, 2023
The room priced at 400 is only so big, the bed is against the wall, and it is also very short. It is really too small. It feels not worth it at this price. It may be the tourist season. The experience given by this price is very bad.
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Response from Property: Thank you for choosing our branch, we are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Jul 2023
Family
19 review
2.0/5
Posted on Aug 6, 2023
The environment is average, the location of the hotel is not good, the parking signs are not obvious, the room facilities are old, the restaurant is small, and there are few aunties cleaning the tables
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Vienna Hotel (Kunming Dianchi Wanda Plaza). Xiaowei is very sorry for bringing you a bad stay experience. The hotel is located at the intersection of Qianwei West Road and Second Ring South Road, 3.1 kilometers from Kunming Station. It is the closest Vienna hotel to Dianchi Lake. Parking instructions are posted from the hotel door to the underground parking lot, and the signs of the underground parking lot are There is lighting; the restaurant area and dining seats are relatively sufficient, but there are currently a lot of guests, and the dining time of the guests is relatively concentrated. Finally, I wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Jul 2023
Travel with friends
1 review
1.0/5
Posted on Aug 6, 2023
Families, please protect yourself from lightning. The room costing more than 400 per night is so small that you can hit the wall even if you turn around.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Vienna Hotel (Kunming Dianchi Wanda Plaza) and sharing your stay experience. Xiaowei saw that the VIP booked and stayed in a superior double room. The room details included the room area and other relevant information. In addition to the superior king bed room, the hotel also has other room types. VIPs can book their favorite room type according to their own needs. I hope you will come next time!
Guest User
Executive Double Room
Stayed in Jul 2023
Family
13 review
1.5/5
Posted on Aug 16, 2023
There is only one room card for two people, so it is inconvenient to go up and downstairs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel Kunming Dianchi Wanda Branch. We are deeply sorry that your stay was not satisfactory. Regarding the room card issue you reported, the hotel front desk defaults to a room card for check-in. If you have special needs, you can come to us. Feedback from the reception desk, the room can be equipped with up to two room cards. The hotel has a 24-hour service post to provide you with services at any time. Call the front desk to serve you. On behalf of all the hotel staff, I would like to apologize to you and wish you the best. Have a nice trip!
Anonymous User
Superior Double Room
Stayed in Jul 2022
Other
34 review
2.0/5
Posted on Aug 12, 2022
The hotel's location is quite far from Nanping Street/Nanqiang Street, and taxis are extremely congested. I booked a superior double room and used Ctrip points to upgrade the room to a deluxe double room. As a result, I was given a room with no difference from the double room. Both the Deluxe King Room and the Superior King Room have desks that can be used for working, which is obviously not the case in my room. (Forgot to take pictures) The hotel can confirm room 1102. The toilet and shower are too close together. It's hard to get in when the shower door is opened. It's hard to get out when you get in and open the door. If you weigh over 200, I think you won't be able to get out. Moreover, the water from the shower ran into the toilet. After the shower, it was full of water. The design was very unreasonable. This hotel experience in Vienna was extremely poor
Original TextTranslated by Google
Response from Property: Dear distinguished guest, welcome to our Vienna Hotel Dianchi Wanda Plaza Branch. Thank you for your review of the hotel. It is our mistake that we did not satisfy you. We are very sorry that we could not change your room in time. The room type you booked The size of our Superior King Room is 22 square meters, and the Deluxe King Room is 28 square meters. At the same time, you can contact us directly by dialing the front desk of the room. The hotel has a 24-hour service post to provide you with services at any time. Once again, I represent the entire hotel. The staff would like to thank you and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
16 review
2.5/5
Posted on Jul 21, 2023
Feeling so-so,
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. The branch management attaches great importance to it and has made serious investigations and timely rectifications. Your tolerance and understanding are a blessing to our work. Inspiring and supportive! Sincerely looking forward to your visit again
Anonymous User
Superior Room (2 beds)
Stayed in Feb 2025
Travel with friends
16 review
5.0/5
Outstanding
Posted on Mar 11, 2025
很少給五星好評,但是這家酒店必須贊一個,開門沒有任何異味和煙味,就這點我就很滿意,洗漱用具還有其他物品配置齊全,空間很大,視覺上就很舒服,而且衞生間別家都是玻璃做隔離,他家是實板隔離,感覺不錯😁😄有飄窗和一個長木桌,休閑和放東西的地方足夠大,前台和保潔員態度很好,樓下是萬達廣場還有一個地下超市,還有一個甘肅人開的蘭州拉麪館
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Response from Property: 您的滿意是我們最大的責任與榮幸,維也納酒店昆明滇池萬達店致力於為客人提供卓越的服務;您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店肯定及支持,我們真誠的期待您的再次光臨。
Guest User
Family Suite
Stayed in Jan 2025
Family
37 review
4.7/5
Amazing
Posted on Feb 11, 2025
強烈推薦啊!!早餐是真的不錯~可能我對吃比較在乎,選擇餘地大,菜炒的不錯,米線也好吃,吃的甚合我心,就沖這一點下回還會入住。位置很好找,到哪打車都很方便,酒店附近就有多家便利店,服務熱情衞生也做得不錯。唯一可能不太滿意的地方是家庭房的單人床附近沒有開關控制燈源,我每次關燈都要打開手機手電筒。
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Response from Property: 您的好評和讚揚可以讓小維開心一整天呢!雖然咱們家是一家經濟型連鎖酒店 全國也就幾千家店 但是咱們房間好多設施設備包括服務,都是星級標準哦~咱們是一家有文化,注重品質和細節的酒店,我們信奉客人是家人哦~我們無條件信任我們人生山一程,水一程,心若平凡,處處陽光燦爛,再遙遠的路也會走的從容安然!平的家人,入住無抵押,退房無查房,衹願您享受到最最優質的服務體驗~我們在這裏等待一場最美的邂逅
Guest User
Executive Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
價格相當實惠,比較大理和麗江的酒店,維也納的價格一半不到,關鍵房間面積大早餐更豐盛,距離滇池大壩和昆明老街都不遠,特別感謝酒店,我們預訂的房間本來無早餐,計劃外賣或者出去吃,沒想到酒店免費提供早餐,而且非常豐盛,我們大大小小12人,給了我們很大的驚喜.
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Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼進店後的友誼才是真正的永恆,當您感受我們的服務滿意,欣慰的同時,我們也在由衷的高興,您的讚美,您的好評,讓我們深深的感動,祝您開心每一天
Tewuladatangwan
Superior Double Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
超級性價比的一次入住。房間很乾凈,沒有那麼靠近景區,不過去哪個景區打車都還是比較方便。前台小哥哥特別客客氣氣,東西落在酒店還幫忙快遞。感恩。 第一天下午逛了海埂大壩喂海鷗,第二天去了翠湖麻園市場。去昆明站也不會太遠。
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Response from Property: 您的好評和讚揚可以讓小維開心一整天呢!雖然咱們家是一家經濟型連鎖酒店 全國也就幾千家店 但是咱們房間好多設施設備包括服務,都是星級標準哦~咱們是一家有文化,注重品質和細節的酒店,我們信奉客人是家人哦~我們無條件信任我們人生山一程,水一程,心若平凡,處處陽光燦爛,再遙遠的路也會走的從容安然!平的家人,入住無抵押,退房無查房,衹願您享受到最最優質的服務體驗~我們在這裏等待一場最美的邂逅
Wangwangwangwangwangzhezhinv
Superior Double Room
Stayed in Dec 2024
Other
2 review
4.6/5
Great
Posted on Jan 19, 2025
房間定的大床選擇要求遠離電梯,來了之後説升級1米8大床,然後一上樓發現就在電梯旁邊….好在我睡眠質量從來都很好沒受任何影響 整體還行但是部分設施不合理,尤其是燈!洗手枱的燈大頂光對化粧很不友好,全身鏡的位置跟燈光也對不上。 其他的都還好,服務也還不錯
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Response from Property: 尊敬的貴賓,歡迎您下榻至我們維也納酒店滇池萬達廣場店,感謝您對酒店做出詳細的點評,關於您反饋的問題,這邊落實下來,您原定是22平的高級大床房,因您需要1.8的床,所以就給您免費升級了豪華大床房的特殊房型靠電梯口的,這邊給您開的時候也會給您對應的提醒。關於房間設施問題,這邊是按照集團的要求來進行佈置擺放的,後續會把您反饋的問題,上報給集團這邊進行調整,感謝您的意見。因在此我代表酒店全體員工向您致歉,祝您旅途愉快!
Tianxinmama《jiayitongxun》farenjingyingren
Superior Room (2 beds)
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Mar 11, 2025
哪哪都好,尤其是吃飯早餐。乾乾淨淨。品類豐富。挺好🙂
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6/16
Response from Property: 感謝您的評價!贈人玫瑰手有餘香,您的好評是對小維們最大的支持與鼓勵,也將是我們不斷前進的動力,期待您的再次光臨,感謝您的支持,祝您生活愉快
Xiaodianziyaya
Superior Room (2 beds)
Stayed in Nov 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jan 1, 2025
儘管沒有出差的安排,但在此地我仍能感受到生活的美好與便利性。不僅設施齊全,而且各項防疫措施嚴謹到位,讓我在舒適的環境中保持着健康的生活方式。(๑˃̵ᴗ˂̵)و✧*。
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Response from Property: 您的好評和讚揚可以讓小維開心一整天呢!雖然咱們家是一家經濟型連鎖酒店 全國也就幾千家店 但是咱們房間好多設施設備包括服務,都是星級標準哦~咱們是一家有文化,注重品質和細節的酒店,我們信奉客人是家人哦~我們無條件信任我們人生山一程,水一程,心若平凡,處處陽光燦爛,再遙遠的路也會走的從容安然!平的家人,入住無抵押,退房無查房,衹願您享受到最最優質的服務體驗~我們在這裏等待一場最美的邂逅
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 30, 2025
昆明很美,衞生很乾凈,交通方便,價格還實惠,附近去哪兒都很方便,方便停車。 設施:齊全 環境:乾淨,服務 服務:很好總之很好
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Response from Property: 有人説,記住一座城,是因為城中的某一人或者某一物或者某一地,很開心您的昆明之旅有小維陪伴,並且我們很榮幸的讓您記住了我們,並願意多次選擇我們,因為我們有很多像您這樣的新老夥伴的惠顧,照亮自己 照亮別人 您的認可 對我本人 對團隊 皆是最大的鼓勵
Guest User
Family Suite
Stayed in Dec 2024
Family
57 review
5.0/5
Outstanding
Posted on Jan 16, 2025
酒店比較不錯,地下停車位比較多,周邊吃飯購物都非常方便,房間也還行,就是單人床的床品和大床的品質不太一致,還有房間佈局不是很合理。
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Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們分店並分享您的入住感受!感謝您的寶貴意見,您所提出的問題我們已向相關部門反映,為每一位住店客人提供熱情周到的服務是分店全體員工的職責,真誠期待您的再次光臨!