Building 22-1, Greenland Dacheng Tiandi, Qianwei West Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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Vienna Hotel (Kunming Dianchi Wanda) Guest Reviews
4.6/5
Very Good
1580 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1580)
Positive reviews(1526)
Reviews with photos/video(130)
Classy environment(103)
Delicious breakfast(100)
Friendly front desk staff(72)
Easy to get around(62)
Large rooms(49)
Near shopping area(28)
Perfect for business trips(26)
Negative reviews(54)
Guest User
Superior Double Room
Stayed in Jul 2023
Other
1 review
1.7/5
Posted on Aug 17, 2023
The room priced at 400 is only so big, the bed is against the wall, and it is also very short. It is really too small. It feels not worth it at this price. It may be the tourist season. The experience given by this price is very bad.
Original TextTranslated by Google
Response from Property: Thank you for choosing our branch, we are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Jul 2023
Family
19 review
2.0/5
Posted on Aug 6, 2023
The environment is average, the location of the hotel is not good, the parking signs are not obvious, the room facilities are old, the restaurant is small, and there are few aunties cleaning the tables
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Vienna Hotel (Kunming Dianchi Wanda Plaza). Xiaowei is very sorry for bringing you a bad stay experience. The hotel is located at the intersection of Qianwei West Road and Second Ring South Road, 3.1 kilometers from Kunming Station. It is the closest Vienna hotel to Dianchi Lake. Parking instructions are posted from the hotel door to the underground parking lot, and the signs of the underground parking lot are There is lighting; the restaurant area and dining seats are relatively sufficient, but there are currently a lot of guests, and the dining time of the guests is relatively concentrated. Finally, I wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Jul 2023
Travel with friends
1 review
1.0/5
Posted on Aug 6, 2023
Families, please protect yourself from lightning. The room costing more than 400 per night is so small that you can hit the wall even if you turn around.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Vienna Hotel (Kunming Dianchi Wanda Plaza) and sharing your stay experience. Xiaowei saw that the VIP booked and stayed in a superior double room. The room details included the room area and other relevant information. In addition to the superior king bed room, the hotel also has other room types. VIPs can book their favorite room type according to their own needs. I hope you will come next time!
Guest User
Executive Double Room
Stayed in Jul 2023
Family
13 review
1.5/5
Posted on Aug 16, 2023
There is only one room card for two people, so it is inconvenient to go up and downstairs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel Kunming Dianchi Wanda Branch. We are deeply sorry that your stay was not satisfactory. Regarding the room card issue you reported, the hotel front desk defaults to a room card for check-in. If you have special needs, you can come to us. Feedback from the reception desk, the room can be equipped with up to two room cards. The hotel has a 24-hour service post to provide you with services at any time. Call the front desk to serve you. On behalf of all the hotel staff, I would like to apologize to you and wish you the best. Have a nice trip!
Anonymous User
Superior Double Room
Stayed in Jul 2022
Other
34 review
2.0/5
Posted on Aug 12, 2022
The hotel's location is quite far from Nanping Street/Nanqiang Street, and taxis are extremely congested.
I booked a superior double room and used Ctrip points to upgrade the room to a deluxe double room. As a result, I was given a room with no difference from the double room. Both the Deluxe King Room and the Superior King Room have desks that can be used for working, which is obviously not the case in my room. (Forgot to take pictures) The hotel can confirm room 1102. The toilet and shower are too close together. It's hard to get in when the shower door is opened. It's hard to get out when you get in and open the door. If you weigh over 200, I think you won't be able to get out. Moreover, the water from the shower ran into the toilet. After the shower, it was full of water. The design was very unreasonable. This hotel experience in Vienna was extremely poor
Original TextTranslated by Google
Response from Property: Dear distinguished guest, welcome to our Vienna Hotel Dianchi Wanda Plaza Branch. Thank you for your review of the hotel. It is our mistake that we did not satisfy you. We are very sorry that we could not change your room in time. The room type you booked The size of our Superior King Room is 22 square meters, and the Deluxe King Room is 28 square meters. At the same time, you can contact us directly by dialing the front desk of the room. The hotel has a 24-hour service post to provide you with services at any time. Once again, I represent the entire hotel. The staff would like to thank you and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
16 review
2.5/5
Posted on Jul 21, 2023
Feeling so-so,
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. The branch management attaches great importance to it and has made serious investigations and timely rectifications. Your tolerance and understanding are a blessing to our work. Inspiring and supportive! Sincerely looking forward to your visit again
Response from Property: 尊敬的貴賓,歡迎您下榻至我們維也納酒店滇池萬達廣場店,感謝您對酒店做出詳細的點評,關於您反饋的問題,這邊落實下來,您原定是22平的高級大床房,因您需要1.8的床,所以就給您免費升級了豪華大床房的特殊房型靠電梯口的,這邊給您開的時候也會給您對應的提醒。關於房間設施問題,這邊是按照集團的要求來進行佈置擺放的,後續會把您反饋的問題,上報給集團這邊進行調整,感謝您的意見。因在此我代表酒店全體員工向您致歉,祝您旅途愉快!
Tianxinmama《jiayitongxun》farenjingyingren
Superior Room (2 beds)
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Mar 11, 2025
哪哪都好,尤其是吃飯早餐。乾乾淨淨。品類豐富。挺好🙂
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6/16
Response from Property: 感謝您的評價!贈人玫瑰手有餘香,您的好評是對小維們最大的支持與鼓勵,也將是我們不斷前進的動力,期待您的再次光臨,感謝您的支持,祝您生活愉快