To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1338)
Positive reviews(1295)
Reviews with photos/video(343)
Easy to get around(157)
Convenient for shopping(92)
Close to metro(60)
Loved the view(48)
Perfect for business trips(41)
Tasty food(26)
Awesome gym(10)
Luxurious(8)
Negative reviews(43)
Ricardo The Traveller
Executive Room
Stayed in Jan 2025
Family
18 review
4.5/5
Great
Posted on Feb 28, 2025
great location, nice room but the only downside is that Pool closes at 7pm everyday.
How can we enjoy the amenities if it closes that early?
Anonymous User
Deluxe Room
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 25, 2025
Perfect location! Easy to access even with kids. Buffet breakfast has a large range of choices.
Guest User
Deluxe Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Excellent location; very convenient; room is kept simple & clean; relevant amenities provided
Maz in Gz
Executive Room
Stayed in Sep 2024
Solo travelers
57 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It was my second time to stay at this hotel. Definitely I will back again to stay
Good location
Nice room
Many facilities around the hotel
Guest User
Executive Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Convenient location with the MRT and buses within walking distance. Plenty of food options around. Hotel is nice and clean. The dinner buffet has a good selection of food. Just that the swimming pool is a little too small.
Guest User
Executive Room
Stayed in Jan 2025
Couples
10 review
3.0/5
Posted on Feb 24, 2025
Bell service was bad.
Delivered wrong luggage to my room and caused me to find my luggage in storage area
Raymond
Executive Room
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The Carlton Hotel Singapore is a well-located 4-star hotel in the heart of the city, offering a comfortable stay for both business and leisure travelers. Its 940 rooms and suites are modern, well-appointed, and equipped with essential amenities like high-speed Wi-Fi and flat-screen TVs. Guests in Premier Club rooms enjoy access to an exclusive lounge with complimentary breakfast and evening cocktails.
Dining options include the award-winning Wah Lok Cantonese Restaurant, Café Mosaic for international buffets, and Tuxedo Café & Pâtisserie for coffee and pastries. The hotel also features a fitness center, an outdoor pool, and excellent event facilities.
Overall, the Carlton Hotel Singapore provides a great balance of convenience, comfort, and value, making it a solid choice for travelers looking to stay in the city center.
Anonymous User
Executive Room
Stayed in Jul 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 18, 2024
Hotel is spacious and clean. We managed to get a free upgrade upon checking in when there are no double beds available on a Saturday afternoon. We managed to get a quiet room in the corner. Here to celebrate my birthday, but have to call a few times before our call gets answered. The complimentary cake was sent up upon our second call after 30 mins of wait. Perhaps it’s a weekend & the staff were busy. To be fair, the time allocated to send the cake was 5-7pm but we were too hungry and went out to explore and came back at about 7.35pm. As we booked our stay via Trip, check out was hassle free.
Location wise, it is really convenient as it is just opposite Chjmes and Raffles City and in between Bras Basar stations and City Hall Station. All within 5 mins walking distance. It’s a nice hotel to unwind and relax as the beds were comfy with ample pillows. I was well rested.
Teng
Deluxe Room
Stayed in Jan 2025
Family
29 review
5.0/5
Outstanding
Posted on Feb 12, 2025
In short, it was booked online. It’s a bit old, so I don’t expect much. As long as there are no issues with the bathroom, it’s fine.
Gao
Deluxe Room
Stayed in Jan 2025
Business travelers
6 review
4.2/5
Very Good
Posted on Mar 4, 2025
Prime location at Tanjong Pagar. Easy to travel to CBD and main attractions. hotel is clean and neat
Guest User
Deluxe Room
Stayed in Dec 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 27, 2025
I stayed in this hotel many many years ago but then the hotel was not the same as now.
It is so much improved with the rooms, food and service. Will return to stay here again on my next visit.
Guest User
Executive Room
Stayed in Dec 2024
Business travelers
6 review
4.5/5
Great
Posted on Jan 25, 2025
The room above mine was making loud noise at midnight of my second night stay
I called the reception to look into it but no action was taken as the noise continues till 1:30pm
The loud noise started at 1am on my third night and again no action was taken
I understood that the noise was caused by the occupant but the hotel should try harder to resolve the issue
KaykayLY
Deluxe Room
Stayed in Sep 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Nice and clean room. The bed was abit too soft.
Jubilee S
Deluxe Room
Stayed in Jun 2024
Business travelers
14 review
4.2/5
Very Good
Posted on Aug 7, 2024
This is my third visit to the Carlton Hotel Singapore. Location is perfect. Very convenient to get around the country.
 the rooms have been aged for quite a while, but considering that is Singapore I think it’s quite OK.
 The price fluctuates a lot during the year because the last time I booked I paid close to 350 Singapore dollar for one room one night this time I only paid around 200 so the price can be double times more expensive depending on when you’re visiting the country.
M
Jaehun
Deluxe Room
Stayed in Jun 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jul 3, 2024
Nice location, Nice service and nice price. One thing bad was the temperature of pool. It was icy water.