Kunming Heerman Hotel (Flagship Store) Reviews

We enjoyed our stay very much. Room was spacious and clean, hotel breakfast was good, food was aplenty near the cross junction. As we had a wheelchair, we used Didi whenever we went out. Everything was convenient. For foreigners, you might want to download Alipay App and tie it to your credit card. There is an in app Didi ride hailing service, equipment to Grab or Uber. It is a lot safer and cheaper that taking a taxi, since there is record on the platform, drivers can't scam you. Attached here are photos from Kunming Old Street, takeaway food from hotel nearby, and flowers from Dounan Flower Market.

modern room is ultra connected but ultimately it was rather useless and boring with LEDs that do not turn off at night, the toilet or shower that turns on for nothing, the heat pump that does not work well, the window that does not look out onto gloomy walls, an enclosed courtyard

Excellent Hotel and staffs. I would recoomand any one.. Thank you

Young man at check-in was polite & helpful, much appreciation to him. Room was large but dark with much wasted space, could have added a couch, table and some lamps. Sink was inconveniently placed away from the bathroom. Window was small, with view of other windows. Breakfast was good, with friendly & hard working staff.

Very nice and very convenient hotel

The check-in experience was great! The lady at the front desk was very considerate to us ********* compatriots, checked in quickly, and took the initiative to introduce the surrounding convenience points and transportation. The room was clean and comfortable, and the breakfast was rich. The details are attentive, and I will choose this hotel next time!

Don't stay here! Don't stay here! I've stayed in many hotels for many years, from five-star to two-star B&Bs, but this is the first time I've made a big mistake! Ctrip rated it as a four-diamond hotel, but it's actually just a guesthouse. The room is so small, it's said to be 35 square meters, but it's actually less than 20 square meters. The outside of the room is all street. The most important point is that the room is not soundproof or lightproof! Sleeping at night is no different from sleeping on the street! The soundproofing effect of the door is not as good as that of my bedroom door! The breakfast is also terrible, there is nothing! In short. I made a big mistake. I booked two nights, checked out the next day, and moved to Xueli Jinxi, which is completely different from here. The price is similar, and the star rating is the same. Learn from them!

Must give this hotel full marks! In terms of transportation convenience, the location is excellent and it is easy to reach various attractions. As you step into the hotel, you will find that the environment is elegant and stylish, the public areas are spotless, and the rooms are very hygienic, with no flaws even in the corners. The service is of star standard, the staff are polite and professional, and they respond accurately to every detail. The breakfast can be described as a "little surprise on the tip of your tongue", with an exquisite combination of Chinese and Western styles, fresh ingredients and good taste, and you can taste the care put into every bite. Living here, you can feel the quality everywhere, it is definitely worth visiting many times!

The hotel is relatively close to Kunming Old Street, Farmers Market, and Cuihu Park. It takes 10 minutes by taxi and is about 800 meters away from the subway station. The hotel should be renovated later. The design of the room we stayed in at first was a bit strange. After communicating with the front desk, the room was adjusted in time. The family room was still good. The breakfast is okay, not too many varieties, enough to eat, and mainly hygienic.

The sanitary environment is okay and the service attitude is good. I'm just not familiar with the business. I went there at 4pm and said that the room hadn't been cleaned yet, which made me speechless. The breakfast was relatively simple, and it was okay to just have a bite.

I redeemed the free upgrade to a light luxury room type, which has a lot of space. For a hotel at this price, it's great to have such great service, supplies, and facilities. The only shortcoming is that the bathroom lights and ventilation are too smart. They are all on when I go to the bathroom in the middle of the night. I feel uncomfortable and wake up the people in the room. If it can be adjusted, it would be great even if the manual switch does not require intelligence.

Facilities: relatively complete, smart facilities. Hygiene: good, careful and meticulous. Environment: Very good, very good, convenient for eating nearby Service: Very good, the front desk is serious and responsible. I will stay here again when I come here.

Two bottles of mineral water in the room were opened. One bottle was very full. I woke up in the middle of the night to drink water. It was amazing that the water was opened. I struggled for a long time and went to look at the second bottle. It was not full. There is still water vapor, and the lid has been opened. It should not be like this in a 4-diamond hotel. It said parking is free. I also lost my license plate at the front desk, but I still paid for it when I came out. New hotels opened this year still pay more attention to details. The soundproofing effect of the room is also very poor, you can hear the loud voices next door clearly.

The room facilities are good, but the space feels a bit small. The front desk service is also very friendly and highly recommended. There are a little few parking spaces outside, and it's very close to the Second Attached Hospital, which is very convenient. It's very convenient to order takeout or whatever.