Aces Hotel Kuala Lumpur

Aces Hotel Kuala Lumpur Reviews

Aces Hotel Kuala Lumpur

Level 5, Kotaraya Complex, 10, Jalan Tun Tan Cheng Lock, Kuala Lumpur, 50050, MalaysiaSee Hotel Details
Aces Hotel Kuala Lumpur
Aces Hotel Kuala LumpurAces Hotel Kuala LumpurAces Hotel Kuala Lumpur
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1 night

Guest Reviews

8.3/10
Very Good
158 review
Verified reviews
Location8.8
Amenities7.8
Service8.2
Cleanliness8.4
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All reviews(158)
Positive reviews(144)
Reviews with photos/video(43)
Clean and tidy(32)
Great location(30)
Awesome rooms(26)
Awesome stay(21)
Friendly staff(17)
Convenient location(12)
Easy to get around(8)
Great value for money(6)
Negative reviews(14)
Haniflkd
Superior Room
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Feb 16, 2025
Room clean, spacious even wall little bit thin can hear other people talking. So far so good if not long to stay.
Ruslan
Superior Room
Stayed in Apr 2025
Solo travelers
2 review
8.0/10
Very Good
Posted on May 7, 2025
It was comfortable staying for short time
Ming0607
Superior Room
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Feb 3, 2025
The receptionist and cleaners are very helpful and friendly! Room is clean and aircon functional (the sound might be loud but cooling effect is good)We are surprised that they done room service when we back hotel even though we didn’t ask or hang any tag outside. Location perfectly just few steps away from Petaling Street🌟Super worthy for the price!
Hazelnutnut
Superior Room
Stayed in Nov 2024
Couples
6 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Nice bed, good pillows, free filtered water both hot & cold. Non-smoking place. Very spacious room. LRT is also quite near.
br0wn.00suga00
Family Room
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 18, 2025
amazing staff, great location, and very good price , would definitely go back here, very recommend I stayed in ad 3/4 bed room , they have 2 rooms , at first I thought It would be open spaces with 2 extra bed turns out better that I was expecting
Response from Property: Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur.
Faifoofee
Superior Room
Stayed in Apr 2025
Business travelers
9 review
9.0/10
Great
Posted on May 15, 2025
good but ....
HJ91
Superior Room
Stayed in Oct 2024
Solo travelers
8 review
10.0/10
Outstanding
Posted on Nov 15, 2024
The room is very clean and has a good vibe, the staff is friendly. But when I checked-in they asked for 10 RM more per night as taxes as my booking shows that the fees is including taxes which is weird. The AC is very good the room is spacious and the bathroom is also very clean
Response from Property: Dear Value Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We're sorry regarding MYR 10 Taxes is compulsory from our Government which every tourist need to pay MYR 10 Per Nights. The taxes that you mention is different from your booking. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur.
Guest User
Superior Room
Stayed in Oct 2024
Couples
2 review
10.0/10
Outstanding
Posted on Dec 3, 2024
The room is clean, the hotel is located opposite Chinatown, a very convenient location.
椰子人吃
Superior Room
Stayed in Apr 2025
Solo travelers
34 review
6.0/10
Posted on May 9, 2025
When I checked-in , lefts over of instant noodles were In front of the room and also inside the room.
Piwie22
Superior Room
Stayed in Oct 2024
Solo travelers
25 review
6.5/10
Posted on Nov 24, 2024
Not a bad hotel, just okay. I think it’s pretty clean but the hotel is hidden and hard to find .
Response from Property: Dear Piwie22, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur.
Cha Chan
Family Room
Stayed in Sep 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Nov 27, 2024
Free parking is provided for guests staying in the hotel. Use Touch n Go card and it will help you cancel the parking fee when checking out. However, you must drive out within 15 minutes of checking out. The hotel counter quickly let us check in, which was very kind. , the room is very big, the two beds have partitions, and there are two air conditioners. The surrounding is very clean, there is no smell of mold, the sheets and quilts are very clean, there are hot and cold water dispensers in the corridor outside the room, and there are hot and cold water dispensers in the room. Tea bags and coffee are also provided, but there is no refrigerator or hairdryer in the room. I had a great sleep, it was very quiet, and the location is very convenient. I will choose this hotel again if I have the chanc😊
Guest User
Superior Room
Stayed in Mar 2025
Solo travelers
5 review
8.0/10
Very Good
Posted on Apr 16, 2025
It’s cleaner than typical accommodation in KL, and given it’s at great spot just next to Chinatown, it’s a good choice
Anonymous User
Superior Room
Stayed in Jan 2025
Couples
3 review
9.0/10
Great
Posted on Apr 22, 2025
Good location
Guest User
Superior Room
Stayed in Feb 2025
Couples
1 review
2.0/10
Posted on Mar 16, 2025
I've never stayed in a hotel with such expensive parking fees, and almost spent rm40 parking fees for one day. Isn't parking free?
MZ42
Superior Room
Stayed in Jul 2024
Solo travelers
9 review
10.0/10
Outstanding
Posted on Sep 26, 2024
Great location , Close the Chinatown short walk and Central Market Hotel clean, quiet at night, good wifi, Down Hotel 7/11 and Texas Chicken 24/24 Recommended Price perfect