J-Hotel by Dorsett

J-Hotel by Dorsett Reviews

J-Hotel by Dorsett

7, Jalan Jati, Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 51000, MalaysiaSee Hotel Details
J-Hotel by Dorsett
J-Hotel by DorsettJ-Hotel by DorsettJ-Hotel by Dorsett
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Guest Reviews

8.3/10
Very Good
785 review
Verified reviews
Location8.6
Amenities7.9
Service8.5
Cleanliness8.4
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All reviews(785)
Positive reviews(750)
Reviews with photos/video(205)
Great value for money(42)
Average sound insulation(40)
Convenient for shopping(35)
Perfect for business trips(23)
Located downtown(16)
Comfortable bed(8)
Clean bathrooms(7)
Loved the view(6)
Negative reviews(35)
Anonymous User
Standard Room
Stayed in Jun 2025
Solo traveler
7 review
9.0/10
Great
Posted on Jul 27, 2025
Excellent location, there are many restaurants nearby within walking distance to reach TRX mall, and have nice night city view.
Response from Property: Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
SEAH
Superior Plus Room
Stayed in Jun 2025
Business traveler
5 review
3.5/10
Posted on Jul 18, 2025
I booked a Superior Plus room, but the room was small, and the low ceiling and dust made me feel suffocated. What really made me consider changing hotels was the design of the basement parking. They installed a car lift mechanism, which is highly impractical given the low ceilings throughout the building and the limited space to lift the cars. My friend’s car was even scratched due to the tight parking area and the poorly designed system. Additionally, the entrance to the parking area is a one-way path with no clear signage or instructions. Overall, it was a very disappointing stay, definitely no next visit to this hotel.
Response from Property: Dear Valued Guest, Thank you for your patronage and your review of our hotel. It was a pleasure to be of service to you and we would like to assure you that we will look into and improve on the areas that you have mentioned as it is our priority to provide only the best to our valued guests. We look forward to welcoming you back to the hotel soon. Thank you. Kindly regards, J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
PhuongNguyen07
Standard Room
Stayed in Jun 2025
Family
15 review
9.0/10
Great
Posted on Jul 20, 2025
The location is amazing! It’s within walking distance to Pavilion mall. The room is tidy and comfortable enough. No complaints. The staff are very friendly
Response from Property: Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
WON桑
Superior Room
Stayed in May 2025
Business traveler
41 review
6.5/10
Posted on Jul 15, 2025
This hotel is well-located in the city center but away from the bustling areas, offering a quiet sleep environment at night. The price is affordable, making it very suitable for business travelers. I will stay here again.
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
KeithKee
Superior Plus Room
Stayed in May 2025
Business traveler
9 review
7.0/10
Posted on Jun 25, 2025
Overall cleanliness has to improve. Walking distance to various shopping mall Staff was very friendly and helpful
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Stephani33
Standard Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Aug 1, 2025
Strategic location and very convenient for me to get a transport.
Response from Property: Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
KEE LING
Superior Plus Room
Stayed in Jun 2025
Couple
4 review
9.5/10
Amazing
Posted on Jul 21, 2025
The hotel staff is polite and friendly & their Services is good.
Response from Property: Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Ross Mingoo
Superior Plus Room
Stayed in Apr 2025
Solo traveler
21 review
9.0/10
Great
Posted on May 13, 2025
This is my 4th time staying at this hotel. Everything is fine during my stay but they really need to step up in terms of maintenance. Otherwise I love the location!
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Herbert
Superior Room
Stayed in Apr 2025
Family
8 review
2.0/10
Posted on May 13, 2025
The worst experience ever in KL. The hotel is situated in a backyard that reminds me of a slum. We booked "superior" room, and were put into standard room instead. Only after complaining and long discussions we were moved into "superior" room, which was slightly bigger, but still far from superior. The breakfast was an offence, you can't call this even breakfast. Butter rotten and yellow, no choice and watery instant coffee, staff wearing dirty clothes......simply disgusting In Trip pictures a fancy entrance is shown, it's not from this hotel, it's a fake! Overall a complete disaster, never again!
Response from Property: Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Tricolor
Standard Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 27, 2025
Picked J by Dorsett due to the nearness to TRX and it did not disappoint. Check in for me was urgent but I did not have to rush because the service was extremely fast and efficient. Lemon water a the lobby during checking periods was a nice touch for a great first impression.
Response from Property: Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Guest User
Superior Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 22, 2025
Friendly staff and quite location. Hopefully they can open possibility to have some snacks or some simple menus in the future,
Response from Property: Dear Valued Guest, Thank you for your lovely review. We certainly look forward to welcoming you back for another memorable stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Simpleman
Superior Room
Stayed in Mar 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Apr 21, 2025
The area is good, very near to TRX. For woman solo traveler, it might look scary because the area is a bit dark and quiet, as it is not in the main road, but worry less, the area is pretty safe. The room is so clean and neat. It was perfect for solo traveler, not too big and not too small. For couple, this hotel can also be your top choice. The most disadvantage is the room not being soundproof. I can literally hear next room boiling their water, showering, and laughing. Other than that everything is good. Perfect if you only visit your hotel for sleep at late night and wake up early. Location wise is super walkable to many landmarks like Bukit Bintang, Alor Street, TRX, and Pavilion.
Response from Property: Dear Valued Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. We certainly look forward to being of service to you again soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Anonymous User
Superior Room
Stayed in Apr 2025
Family
3 review
8.0/10
Very Good
Posted on May 4, 2025
Very Good service Very Good location Really nice Really suitable for family and couples
Response from Property: Dear Valued Guest, Foremost, thank you very much for staying with us and greater thanks for your glowing praises on our service. It’s wonderful that you enjoyed all aspects of your stay and your feedback will deeply motivate staff to the highest level. We look forward to the pleasure of welcoming you back for yet another amazing stay at J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Ellica
Superior Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 21, 2025
Mini version of the grand hotel. Good deal, walking distance to TRX. Will repeat
Response from Property: Dear Valued Guest, Foremost, thank you very much for staying with us and greater thanks for your glowing praises on our service. It’s wonderful that you enjoyed all aspects of your stay and your feedback will deeply motivate staff to the highest level. We look forward to the pleasure of welcoming you back for yet another amazing stay at J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Gladys
Superior Room
Stayed in Feb 2025
Family
3 review
7.5/10
Posted on Mar 22, 2025
Good location and within walking distance to famous malls like Pavilion and TRX. Hotel is quiet and clean with good parking facilities.
Response from Property: Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager