Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.3
Service8.6
Cleanliness8.5
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All reviews(387)
Positive reviews(356)
Reviews with photos/video(121)
Loved the view(29)
Many amenities(15)
Parking difficult(13)
Convenient for shopping(12)
Perfect for families(9)
Awesome kitchen(8)
Located downtown(8)
Offers pick-up/drop-offs(5)
Negative reviews(31)
Guest User
Cozy 2-bed Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 22, 2025
A great location right in the heart of KLCC near shopping malls and city areas. We were on the 58th floor with a fabulous view of the city and the tower. There were two bedrooms, a modern bathroom, kitchen and living room.
Response from Property: "Dear Guest,Thank you for taking the time to share your detailed feedback on your stay. We are very pleased to hear that you were satisfied with our room and service, and found the location convenient for exploring the surrounding area.We sincerely appreciate your feedback, your valuable suggestions help us continuously improve the guest experience. We’re also glad to know that your overall stay was comfortable and pleasant.Thank you once again for choosing to stay with us. We look forward to welcoming you again in the near future!"
kianfei fong
Cozy 2-bed Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 21, 2025
Good and nice apartment. Clean and nice view. Host very helpful and attended to my query very prompt.
Response from Property: "Dear kianfei,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope your next stay and just around the corner."
Agnes
2-Bedroom Apartment
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 8, 2025
Stay here for family holiday with 3 kids.
And everything is perfect.
The strategic location and the cleanliness is awesome. You can see the twin tower so close.
Response from Property: "Dear Agnes,Thank you for taking the time to share your detailed feedback on your stay. We are very pleased to hear that you were satisfied with our room and service, and found the location convenient for exploring the surrounding area.We sincerely appreciate your feedback, your valuable suggestions help us continuously improve the guest experience. We’re also glad to know that your overall stay was comfortable and pleasant.Thank you once again for choosing to stay with us. We look forward to welcoming you again in the near future!"
Guest User
3-Bedroom Apartment
Stayed in May 2025
Family
1 review
3.0/10
Posted on Jun 28, 2025
The room is full of ants with some cockroaches, air conditioning was not working, the hotel refused to switch room for us, with the excuse the hotel is all full. After 2 hours of getting the booking agent involved, it was close to midnight, they finally switched a room for us, but then refused to provide us extra blankets, and refused to give us refund. Terrible place with poor hygiene and poor customer services. Hot water was not working, my kids had to shower with cold water at midnight.
Response from Property: "Dear Guest, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you experienced during your stay with us. We have addressed this straight away with our staff and escalated it to the management for immediate action to ensure that this incident is not repeated again. At present, we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. Your feedback and suggestions are always welcome. Hoping to welcome you again in the future!"
Katrin601
2-Bedroom Apartment
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 26, 2025
Very good apartments. Convenient location, beautiful view. Clean, comfortable, pleasant. Managers helped to find apartments with detailed instructions, order a taxi. Thank you very much for a comfortable stay in Kuala Lumpur.
Response from Property: "Dear Katrin601,Thank you for taking the time to share your detailed feedback on your stay. We are very pleased to hear that you were satisfied with our room and service, and found the location convenient for exploring the surrounding area.We sincerely appreciate your feedback, your valuable suggestions help us continuously improve the guest experience. We’re also glad to know that your overall stay was comfortable and pleasant.Thank you once again for choosing to stay with us. We look forward to welcoming you again in the near future!"
Minkhaing
2-Bedroom Apartment
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 22, 2025
Carpark is very narrow and need to go up to 10th floor, quit hard to turn.
Aircon is not cool, may be our room was face to West and direct sunlight on the glass.
Location is very near to Twin towers, 8 minutes walk.
Response from Property: "Dear Minkhaing,We're sorry to hear that your stay did not meet expectations. Thank you for your feedback, we’ll review your concerns carefully and work to improve.We hope to have the opportunity to serve you better in the future. Thank you for choosing Birdy Stay."
ArafatDXB
Premier 3-Bedroom With Petronas Twin Towers View (KLCC)
Stayed in May 2025
Family
4 review
8.5/10
Very Good
Posted on Jun 20, 2025
cleanliness and location was awesome. Got twin tower view from bedroom and living room. Check in and Checkout service was different but it is okay, it was flawless. Regarding amenities, the washroom towel was not clean and didn’t had toothpaste or brush. But got good kitchen amenities. Would love to book again
Response from Property: "Dear ArafatDXB,We're sorry to hear that your stay did not meet expectations. Thank you for your feedback, we’ll review your concerns carefully and work to improve.We hope to have the opportunity to serve you better in the future. Thank you for choosing Birdy Stay."
Anthea Jiang
2-Bedroom Apartment
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 11, 2025
I like this place it has three rooms and refrigerator and a washing machine nice bathrooms and a night lamp.
Response from Property: "Dear Anthea,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
Anonymous User
2-Bedroom Apartment
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 9, 2025
I had a truly satisfying and pleasant stay at KLCC Suites, where the room was not only clean and well-maintained but also offered great comfort and convenience; the location was perfect for exploring the city, and the staff were exceptionally friendly, attentive, and always ready to assist, making my overall experience smooth and enjoyable from check-in to check-out.
Response from Property: "Dear Guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope your next stay and just around the corner."
Hazel Ei
2-Bedroom Apartment
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 24, 2025
I just stay only one night in sky suits hotel. Staff are friendly and ready for helping. Explains everything and contacts customers before checking out. The room is big and clean. It is suitable for families and friends who are staying together. All amenities are supplied.
Response from Property: "Dear Guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope your next stay and just around the corner."
Coughfee
3-Bedroom Apartment
Stayed in Apr 2025
Family
4 review
9.5/10
Amazing
Posted on May 17, 2025
This property doesn't allow airbnb or short term rental. Therefore if you have booked here then you will need to stop at the apartment next to this which is Idaman Residence. Howevet, fear not as the host will actually provide a transportation to the car park where you can later access to your unit via the lift. The best part is even you and your family came in different timing for check in they can assist. The host is very responsive anytime whether its day or night. The unit access card can automatically detect which floor you are heading to which makes it very convenient. Location wise its walking distance to KLCC. The best part is Envi Skydining is just opposite of the building where you can have a nice dining view with your family.
The apartment has washing machine with dryer, water dispenser with heater, ironing board and steam iron, netflix and wifi. Only for those who loves to swim will find it a turndown as swimming pool is not accessible due to it was not included in the service
My only concern is only on the smell emits from the sofa in the unit the moment you enter the unit. It has moldy smell but other than that the unit is very clean and comfortable. My family and I spent most of the time outside the unit and we are not bothered by that. Another thing to take note, grab are usually not allowed to be inside so if you take Grab you might need to walk down to the security entrance.
Overall, we will come back for second time. Cheers to Mr. Jalal.
Response from Property: "Dear Guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope your next stay and just around the corner."
DİLSHOD ORIPOV
2-Bedroom Apartment
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 5, 2025
Thank you very much for everything We are very satisfied, your hotel is clean and beautiful If we come again, I will stay in your hotel again Sincerely 🌹
Response from Property: "Dear Osman.,Thank you for taking the time to review your stay with us. We hope your next stay and just around the corner."
Anonymous User
Premier 3-Bedroom With Petronas Twin Towers View (KLCC)
Stayed in Mar 2025
Family
74 review
10/10
Outstanding
Posted on May 7, 2025
The view from master bedroom was awesome.
Overall all satisfied, only car park need to turn many many round 😁
Response from Property: "Dear Guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."
XinYi831
3-Bedroom Apartment
Stayed in May 2025
Traveling with friends
5 review
8.0/10
Very Good
Posted on Jul 3, 2025
nice place to stay but the airbnb condo was not allowed.
Response from Property: "Dear XinYi, We appreciate your positive feedback about our accommodation and will carefully review your concerns and work on improvements.Your feedback and suggestions are always welcome. Hoping to welcome you again in the future! Thank you for choosing Birdy Stay."
Anonymous User
3-Bedroom Apartment
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 15, 2025
The unit was space and like the kitchen was quiet big. The rooms have a good view. A good stay indeed
Response from Property: "Dear Guest,We appreciate your positive feedback about our accommodation. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us for booking."