99 Hutangkoun, Pak Nam, Krabi Province, 81000, ThailandView Hotel Details
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Sita Krabi Hotel Guest Reviews
4.5/5
Great
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.5
Cleanliness4.8
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(9)
Clean and tidy(21)
Awesome stay(17)
Awesome rooms(14)
Great service(13)
Great location(6)
Large rooms(5)
Great value for money(5)
Negative reviews(1)
SEANIEBEE
Superior Double Room
Stayed in Dec 2024
Couples
46 review
3.7/5
Posted on Jan 23, 2025
For what it is, it's really great. You're not missing much by not staying in the town centre... this is a new and thus sparklingly clean hotel a 20min walk out. But the area has supermarkets and one of the best pizza joints Krabi. Rooms are basic but a decent size and beds are comfortable with nice linens. Would return.
Response from Property: Dear Seaniebee,Thank you for your kind feedback! We’re delighted to hear that you found our hotel sparklingly clean and enjoyed the comfortable beds and nice linens. It’s great to know that the nearby supermarkets and local dining options, like the pizza joint, added to your experience.We’re glad you appreciated the peaceful location just outside the town center and that you’d consider returning. We look forward to welcoming you back on your next visit to Krabi!Aoy
sk0310
Superior Double Room
Stayed in Dec 2024
Couples
10 review
4.5/5
Great
Posted on Jan 20, 2025
Room was super big and spacious. However the plugs situation at the bed was werid. Beds are just 2 singles joined together. Balcony was a plus because we can dry our clothes on there. Toilet was super big as well. Hotel had many trips provided and it was easy to book via them. They have bike rental as well. Loads of food in the surrounding area and 5 mins walk to a 711. Fount desk was super friendly and helpful. Although I asked for a non corner room in my notes but hotel did not give me that. Room door was thin so we could always hear the corridor movements
Response from Property: Hello,Thank you for taking the time to share your detailed feedback with us. We’re delighted to hear that you enjoyed the spacious room, large toilet, and the convenience of the balcony for drying clothes. It’s also great to know that our tour and bike rental services, as well as the variety of food options nearby, added to your experience.We appreciate your kind words about our friendly and helpful front desk team. However, we’re sorry to hear that your request for a non-corner room wasn’t accommodated and that the thin door affected your comfort. We’ll make note of these points and work to improve the experience for future guests.Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future!Aoy
WADEEFAA
Standard Double Room
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Aug 28, 2024
The staff are so nice,the service more than what I expected,the room is big (I got upgraded)it’s comfortable,kindly recommend Sita Krabi Hotel 😊😊
Response from Property: Hello,Thank you very much for staying with us and for the great review. It was our pleasure to have you here. It is a great reward for our team. We won't forget to share your review with our staff. They will be glad to hear that you enjoyed your stay. Once again, Thank you so much for complimenting our staff. We are looking forward to see you again.Aoy
chanikarn boontap
Superior Double Room
Stayed in Oct 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Everything was perfect. Fast check in. Clean room. Friendly staff. Many restaurants near by the hotel.
Response from Property: Hello chanikarn boontapThank you very much for staying with us and for your comments. We are very glad that you were satisfied with our service. Your feedback is very valuable to us. It's an encouragement for us to continue to develop our services. And look forward to serving you again in the future.Aoy
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 27, 2024
A pleasant place to stay for your holiday.
Response from Property: Hello,Thank you for your kind feedback! We’re glad you found our hotel to be a pleasant place for your holiday. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable stayAoy
LW Ong
Superior Double Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Excellent location
Response from Property: Dear LW Ong,Thank you for your kind words! We're delighted to know that you enjoyed our excellent location. We hope to welcome you back for another great stay!Aoy
Expatexplorer
Superior Double Room
Stayed in Dec 2022
Couples
10 review
3.7/5
Posted on Jan 29, 2023
Location- just outside of the main krabi town- close to a few restaurants and 1 min from a big (tesco) lotus supermarket
Fine for us as we were travelling to koh lanta the next morning and only 15 mins from krabi airport
Staff- extremely helpful, checked in late and helped us book transport to koh lanta. Recommend the shared mini bus rather than private car- 400 baht and you get driven the whole way over a mini ferry which the car will drive onto
Breakfast- very good value for money- you get a lot of food!! We had omelettes plus croissants plus fruit!
Room is basic but clean- good for one night and would stay again as a stopover
Response from Property: Hello Valued guest,Thank you so much for visiting Sita Krabi and sharing the thorough review. It was our pleasure to have you here. We are very glad to hear that you have a pleasant time in our hotel. It is a great reward for our team. Hopefully, you had wonderful memories in Krabi.A.Yaowapa
kptg
Superior Double Room
Stayed in Jun 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 4, 2023
Always end up coming back to Sita. Staff is friendly. Rooms are clean and comfortable. Have reasonable parking and the rates are good. See you next time.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Perfect stay
Response from Property: Hello,Thank you for your wonderful review! We’re delighted to know you had a perfect stay with us. It was a pleasure hosting you, and we look forward to welcoming you back for another exceptional experience!Aoy
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 16, 2025
everything ok
Response from Property: Hello,Thank you for your feedback! We’re glad to hear that everything met your expectations during your stay. We hope to welcome you back again in the future!Aoy
Guest User
Superior Twin Room
Stayed in Jul 2022
Travel with friends
10 review
4.0/5
Very Good
Posted on Aug 18, 2022
Clean, and good value for money. Quiet neighbourhood with good restaurants and a 7eleven nearby.
Response from Property: Dear The valued guest,Thank you very much for visiting Sita Krabi Hotel and sharing your great review with us. Hopefully, you had wonderful memories in Krabi.A.Yaowapa
Guest User
Standard Twin Room
Stayed in Oct 2024
Solo travelers
136 review
3.3/5
Posted on Nov 30, 2024
In fact, the environment of this hotel is pretty good, clean, and the air conditioner is awesome (cool). It is necessary to say that the noise during the refrigeration process of the air conditioner and the refrigerator is devastating! The room is not soundproof, and there are frequent activities upstairs, which reduces the comfort of the room. Another point is that when I checked in, I agreed with the boss on the price of long-term stay, which has been set. What if I continue to stay? Everything is fine, but when I checked out, the female boss told me to choose another hotel! I wonder why this is? Sure enough, I feel that she thinks that I strongly requested to change the quilt cover when I checked in! But the fact is that the quilt cover is indeed a bit damp! It's incredible. Do you think I'm asking too much and too much trouble? There is no need to be honest. This is the fact! I don't want to slander her, I just feel weird. I won't consider choosing her again. I hope the hotel will increase its patience with guests in the future! Those who have requirements for noise are advised to be cautious!
Original TextTranslated by Google
Response from Property: Hello,We apologize that our best wishes recommendation made you think like that. It's incorrect. We need to make our guests happy to stay. We let you choose our rooms. We let you looked our rooms before you checked in. Because you informed us that you need a quiet room, you sensitive for noise and you air humid allergic. We changed the duvet and duvet cover for you although every piece had been dried by machine. We did everything just to make you are happy to stay. But we think our room was disappointing for you when you checked out and didn't told us for next stay. So, it's fair for you if we give you another choice for your choosing. You may don't know there are many hotel around here for you compare. Why do you judge about us very unfair. We are deeply regret in your unfair judgement. Please understand that the hospitality and service is always the top-priority point we are seriously concerned since the beginning.A.Yaowapa
Guest User
Superior Twin Room
Stayed in Dec 2024
Solo travelers
4 review
4.3/5
Very Good
Posted on Jan 29, 2025
Suitable for travel transit, the hotel is clean, but not luxurious, suitable for late flight to Krabi transit, go to a good hotel the next day
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you found our hotel clean and convenient for transit stays. Our goal is to provide a comfortable stopover for travelers, and we’re happy that our location suited your needs.We hope to welcome you again whenever you pass through Krabi!Aoy
JS 41
Standard Double Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is located in the city center, very convenient to go to various places. Near the hotel, there are restaurants nearby. The room is clean and comfortable. The atmosphere is good. The staff is very good and friendly.
Original TextTranslated by Google
Response from Property: สวัสดีค่ะมขอบคุณมากค่ะ ที่ไว้วางใจเลือกใช้บริการโรงแรมสิตา กระบี่ และขอบคุณสำหรับความคิดเห็น ทีมงานเรารู้สึกดีใจที่คุณลูกค้าพึงพอใจในบริการของเรา หวังเป็นอย่างยิ่งว่าจะได้รับโอกาสดูแลคุณลูกค้าอีกนะคะขอบคุณค่ะA.Yaowapa
Guest User
Superior Twin Room
Stayed in Dec 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 10, 2025
The cost performance was excellent!
I travel to resorts in Southeast Asia two or three times a year. This was my first time in Krabi in over 10 years, and there was little information or reviews from Japanese people, so I had a hard time choosing a hotel.
All the hotels in Ao Nang Beach were not the best! There were always bad reviews about the smell of the sewage and humidity, so I decided to try Krabi Town, which is close to Krabi Airport, since I arrived late at night. This was a big hit! It was a wonderful hotel that I couldn't believe was 9,000 yen for two nights for two people.
Good points
1. There is an elevator. This is rare because it is not common in Krabi. Comfortable.
2. There are many restaurants within walking distance. Several dim sum restaurants that are open from early in the morning, Thai food, seafood, pizza restaurants, etc. that are open until late. You will not have any trouble finding a meal. I chose the breakfast-free plan and went to a restaurant that had delicious dim sum and fried chicken!
3. It was about 5 minutes by Grab to the center of Krabi Town. It was easy to go to the night market. It's not the hotel's fault, but it's hard to catch a Grab, so it's better to have plenty of time.
④ The staff are all kind and nice. Even if they can't do something, they will think of the next solution. I was especially taken care of by the two veteran-like ladies.
⑤ Cleanliness
The linen was clean and the pillows smelled good.
Points that could be improved
① No safety box in the room
There was a rental safety box, but the number was limited and I didn't know how to use it. So the lady staff lent me a hotel lock box shelf?
② Hair dryer
Rental system. The wind pressure is very weak, but within the acceptable range.
③ Weak soundproofing of the room
You can hear the sound of the hallway. Since I arrived late at night, I was taking a shower late, so I was knocked on the door from next door. It's quiet at night, but I can bear it for this price, and the other customers were mostly calm Westerners traveling alone or couples, so there was no noise.
④ Size and ease of use of the toilet, washroom, and shower room
It's very spacious and clean. The shower is designed so that water doesn't splash into the toilet, and it's spacious and stress-free. There are no clogged drains or smells. The exhaust fan is always running, so there's no humidity. The water pressure isn't strong, but the hot water comes out well.
⑤Credit cards cannot be used or charged. This is true throughout Krabi, not just at this hotel.
You can't flush toilet paper, but there is a Thai-style toilet shower! I was confused at first, but it's comfortable once you get the hang of it.
In any case, this is the best value for money hotel, so I highly recommend it.
Original TextTranslated by Google
Response from Property: Hello,Thank you for taking the time to write such a detailed and thoughtful review about your stay with us. We’re delighted to hear that your experience exceeded your expectations and that you found excellent value during your visit to Krabi Town.We’re especially pleased to know that our convenient location, nearby dining options, and clean facilities made your stay enjoyable. Your kind words about our staff, especially the two veteran team members, mean a lot to us. We’ll be sure to share your compliments with the entire team.We appreciate your constructive feedback regarding the safety box, hair dryer, and room soundproofing, as well as other aspects of the room. Rest assured, we are continuously looking for ways to improve and will take your comments into account as we enhance the guest experience.It’s wonderful to hear that despite some minor inconveniences, you found our hotel to be a “big hit” and would recommend it to others. Your insight will certainly help future travelers, and we’re honored to have been part of your first visit to Krabi in over 10 years.Thank you once again for your recommendation and for sharing your detailed experience. We look forward to welcoming you back on your next trip to Southeast Asia!Aoy