Borneotel The Shore KK by CHG

Borneotel The Shore KK by CHG Reviews

Borneotel The Shore KK by CHG

Jalan Lapan Belas The Shore, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
Borneotel The Shore KK by CHG
Borneotel The Shore KK by CHGBorneotel The Shore KK by CHGBorneotel The Shore KK by CHG
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Borneotel The Shore KK by CHG Guest Reviews

3.9/5
Good
199 review
Verified reviews
Location4.2
Amenities3.8
Service3.7
Cleanliness4.0
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All reviews(199)
Positive reviews(175)
Reviews with photos/video(78)
Large rooms(16)
Great value for money(16)
Near shopping area(16)
Nice sea view(15)
Great swimming pool(12)
Too noisy(12)
Convenient for shopping(9)
Perfect for kids(7)
Negative reviews(24)
J the Penguin
Studio With Mountain View
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Absolutely cozy and location is right opposite the Filipino Market, I’d say it’s the best location to acquire souvenirs and have them all packed at one go.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us.We happy you satisfied with our room and have a good and pleasant stay.Looking forward to see you again.
Jessie1234
Studio With Mountain View
Stayed in Sep 2024
Couples
13 review
4.2/5
Very Good
Posted on Oct 6, 2024
A nice, clean serviced apartment with nice view of Kota Kinabalu and the sea. Check-in is a bit difficult since there’s no desk—you have to call ahead and arrange a time, which can be annoying if you’re not sure what time you will be checking in, but the staff are very pleasant and helpful. The pool is shared with all the other apartments which we didn’t realise (thought it was private). There’s not many beds around the pool and it’s quite small but nice enough. The location is excellent and the main reason before the good stay. Really close to the waterfront, the main part of the city and lots of night markets. The bed is comfy but the toilet is very close to the wall and the bathroom is quite small. For location and price it’s worth it.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us .We happy you satisfied with our room and have a good and pleasant stay .Looking forward to see you again.
Arasy Idham
Superior Suite With Sea View
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 3, 2024
Affordable price and nice view hotel. Will repeat again soon.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us .We happy you satisfied with our room and have a good and pleasant stay .Looking forward to see you again.
Grace Kuangyl
Superior Suite With Sea View
Stayed in Jul 2024
Travel with friends
3 review
3.7/5
Posted on Sep 3, 2024
We booked this accommodation for 4nights. Everything in general was ok. Location wise - near to airport (about 15~20mins depending on traffic) Environment of the building was so-so. quite dirty (trash was everywhere, i even see rats running) but opp was KK plaza (they have a supermarket which is good) There is convenience store just below the building. Reception lady was very nice when we checked in, she passed us the key and inform us to contact them via whatsapp if we need any assistance. It is a very hectic place as whenever it is check-in time/check-out time, people will flood the lobby area and especially the lift. You can take up to 10~ 20mins waiting for the lift. We picked the sea-view room and it was big and nice, superb view of the sea & island!! There is even a small balcony. Even thou there is no place for cooking..but there were bowls/cups/utensils for us to use. There is also a sink but we did not use much as it was choked since we checked in. We had a little trouble operating the heater shower, but the hosts were prompt to give us instructions on how to use it. Only flaw is the water is too low. Other than that, It was a comfortable stay overall.
Anonymous User
Studio With Mountain View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very comfortable.
Marmar Ac
Family Room With Sea View
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Spacious place. parking lot easy to find. Clean room, good aircond. Will repeat to come here again.
6/19
Hamree
Family Room With Sea View
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Dec 23, 2024
im stressing about long wait for the lift...more than 30 minutes...had to carry the luggage using stairs from level 13 to level 1.
Response from Property: Hi Hamree, we are really sorry that you did not have a pleasant experience while staying with us. We acknowleged that the long waiting times for the lift especially during peak hours is very inconvenient, hence we will find ways to mitigate this issue with the building management cooperation who is handling all the common areas in this property. Once again, thank you for providing this feedback.
wendi lim
Family Room With Sea View
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on Jun 15, 2024
Basic room but it has everything we need. Gd comfortable beds, clean sheets, strong aircon, gd water heater and pressure. Room design could be improved cos no black out curtain so by 6.40am room is bright. When showering the basin area floor gets all wet. Housekeepers Jamiahas and Avite cleaned up really well.
Anna
Studio With Mountain View
Stayed in May 2024
Business travelers
20 review
4.0/5
Very Good
Posted on Jun 14, 2024
I love the area n the friendly staff. Abit disappointed the room have this insect. Staff did offer room cleaning but this room should clean before we stay in. Anyway overall I can say good due to location.
C. C. S. S.
Family Room With Sea View
Stayed in May 2024
Family
3 review
3.5/5
Posted on Jun 3, 2024
it will be good if free parking provided and reception automatically contact the guest earlier.
Lynna Rynna
Studio With Pool View
Stayed in Apr 2024
Other
9 review
5.0/5
Outstanding
Posted on May 27, 2024
Incharge for check in so good..faster respond and sof spoken. Service to stay so good..and really like to repeat again next time.
Guest User
Studio With Mountain View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
A strategic place and easy to find. we were lock out from our room last night due to wrong key card that we brought out and call the person in charge which is, Mr. Naif, and he came on time to help us. room was clean and spotless. reasonable price to stay. we will stay here again in the next future. thank u
Response from Property: Dear guest,thank you for the good feedback on your stayed with us .We happy you satisfied with our room and have a good and pleasant stay .Looking forward to see you again.
Ng
Superior Suite With Sea View
Stayed in Mar 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Apr 28, 2024
Overall clean and nice, it is just located opposite the kk market, and walking distance 5min will reach the seafood night market and also some convenience store as well. Check in and checkout is easy even got no reception at lobby, as long as you contact them one day before arrival and advice them your estimate arrival time will do.
Dr. Lidiana
Superior Suite With Sea View
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Very nice. Good. Welldone. Veru friendly, near to centre. Location at the centre of KK and close to Gaya Street. Easy access to get food also.
6/20
Elviss Pai
Family Room With Sea View
Stayed in Jan 2024
Family
12 review
4.0/5
Very Good
Posted on Feb 29, 2024
Promise time checkin is 2pm but wait until 4pm. Even call for ask estimate time also no answer. Booked also as sea view but get view swimming pool with tree. Room is good but not recommended as service is terrible and not as a booking as well.
6/13