Borneotel The Shore KK by CHG

Borneotel The Shore KK by CHG Reviews

Borneotel The Shore KK by CHG

Jalan Lapan Belas The Shore, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details
Borneotel The Shore KK by CHG
Borneotel The Shore KK by CHGBorneotel The Shore KK by CHGBorneotel The Shore KK by CHG
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1 night

Guest Reviews

8.0/10
Very Good
270 review
Verified reviews
Location8.5
Amenities7.8
Service7.6
Cleanliness7.9
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All reviews(270)
Positive reviews(230)
Reviews with photos/video(101)
Awesome rooms(58)
Large rooms(21)
Near shopping area(20)
Great value for money(18)
Nice sea view(17)
Average sound insulation(17)
Great swimming pool(13)
Convenient for shopping(10)
Negative reviews(40)
Ms Louisa
Studio With Pool View
Stayed in Apr 2025
Business traveler
26 review
9.0/10
Great
Posted on May 27, 2025
Overall i enjoy to stay at here. Near to Philippine Market. The room was cozy, spacious and best among the best is the view from the room. Nearby there is KK Plaza which you can buy some groceries at Servay Supermarket. Just a bit disappointed of the customer service the time i check where i asked to assist me to going down to the lobby after they asked me leave the card inside the room. They no even help me/ assist me to going down from floor 22 to lobby as u meed to scan the card inside the lift before enter the number of floor you wanted to go. After keep on waiting for some time luckily there is guest which also will going down to lobby in the lift, so i joined them.
6/14
Anonymous User
Family Room With Sea View
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 25, 2025
Spacious room, very clean. Location is superb, all the attractions are in walking distance.
Anonymous User
Studio With Pool View
Stayed in Apr 2025
Couple
21 review
10/10
Outstanding
Posted on Jun 1, 2025
Our stay was fantastic…loved the view and also the room was very comfy…Thank you very much .
H@f!z
Family Room With Sea View
Stayed in Apr 2025
Family
26 review
9.5/10
Amazing
Posted on May 20, 2025
Banggunan the shore,berhadapan pasar pilipin ,bilik yang luas,parking kira perjam rm 1. Dicadangkan dalam bilik sediakan penyapu.
Nha Vyi
Studio With Mountain View
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 22, 2025
its a good place to stay
Aqila
Family Room With Sea View
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 18, 2025
Clean and cozy room. Reasonable price
Guest User
Studio With Mountain View
Stayed in Jun 2025
Couple
1 review
2.0/10
Posted on Jul 31, 2025
The worst experience ever! Unbelievably bad service-NO SERVICE! The price is much higher than the average hotel price in this area but it's a fraud. It's even hard to get a room key that works normally and you always have to contact the management person who knows where they are. To get things work you need to waste a lot of time to contact them. Don't even need to imagine if you arrive in the late night what would happen...Besides, the shower is not well-organized, everywhere gets wet after a shower...Overall, I suggest do not choose this 'hotel'.
~pj
Family Room With Sea View
Stayed in May 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jun 26, 2025
Smooth check in process, room was huge too. However, plumbing in the unit can be further improved (bidet is leaking)
Clemence
Superior Suite With Sea View
Stayed in May 2025
Family
3 review
8.5/10
Very Good
Posted on Jun 10, 2025
Facility is clean. But hot water for shower is barely there. At the most, it is not cold. Location is very good, near to the jetty to go for island hopping. It is also near to many food places.
SamTeo
Family Room With Sea View
Stayed in May 2025
Family
11 review
8.5/10
Very Good
Posted on Jun 5, 2025
location is in the heart of KK. all within walking distance to Gaya Street, Center Market, and others tourism spot.
Noralizah
Family Room With Sea View
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 21, 2025
good places
Response from Property: Dear guest,thank you for the good feedback on your stayed with us.We happy you satisfied with our room and have a good and pleasant stay.Looking forward to see you again.
J the Penguin
Studio With Mountain View
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Nov 24, 2024
Absolutely cozy and location is right opposite the Filipino Market, I’d say it’s the best location to acquire souvenirs and have them all packed at one go.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us.We happy you satisfied with our room and have a good and pleasant stay.Looking forward to see you again.
Jessie1234
Studio With Mountain View
Stayed in Sep 2024
Couple
19 review
8.5/10
Very Good
Posted on Oct 6, 2024
A nice, clean serviced apartment with nice view of Kota Kinabalu and the sea. Check-in is a bit difficult since there’s no desk—you have to call ahead and arrange a time, which can be annoying if you’re not sure what time you will be checking in, but the staff are very pleasant and helpful. The pool is shared with all the other apartments which we didn’t realise (thought it was private). There’s not many beds around the pool and it’s quite small but nice enough. The location is excellent and the main reason before the good stay. Really close to the waterfront, the main part of the city and lots of night markets. The bed is comfy but the toilet is very close to the wall and the bathroom is quite small. For location and price it’s worth it.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us .We happy you satisfied with our room and have a good and pleasant stay .Looking forward to see you again.
Arasy Idham
Superior Suite With Sea View
Stayed in Oct 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Nov 3, 2024
Affordable price and nice view hotel. Will repeat again soon.
Response from Property: Dear guest,thank you for the good feedback on your stayed with us .We happy you satisfied with our room and have a good and pleasant stay .Looking forward to see you again.
Gracelynk
Superior Suite With Sea View
Stayed in Jul 2024
Traveling with friends
6 review
7.5/10
Posted on Sep 3, 2024
We booked this accommodation for 4nights. Everything in general was ok. Location wise - near to airport (about 15~20mins depending on traffic) Environment of the building was so-so. quite dirty (trash was everywhere, i even see rats running) but opp was KK plaza (they have a supermarket which is good) There is convenience store just below the building. Reception lady was very nice when we checked in, she passed us the key and inform us to contact them via whatsapp if we need any assistance. It is a very hectic place as whenever it is check-in time/check-out time, people will flood the lobby area and especially the lift. You can take up to 10~ 20mins waiting for the lift. We picked the sea-view room and it was big and nice, superb view of the sea & island!! There is even a small balcony. Even thou there is no place for cooking..but there were bowls/cups/utensils for us to use. There is also a sink but we did not use much as it was choked since we checked in. We had a little trouble operating the heater shower, but the hosts were prompt to give us instructions on how to use it. Only flaw is the water is too low. Other than that, It was a comfortable stay overall.