Hinodemachi 1-180, Komatsu City, Ishikawa Prefecture, 923-0868, JapanView Hotel Details
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Henn na Hotel Komatsu Ekimae Guest Reviews
4.6/5
Great
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.5
Cleanliness4.8
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(22)
Clean and tidy(20)
Awesome rooms(17)
Awesome stay(16)
Convenient location(15)
Great location(10)
Easy to get around(7)
Perfect for business trips(5)
Negative reviews(1)
Guest User
Double Room
Stayed in Aug 2024
Solo travelers
23 review
3.2/5
Posted on Sep 18, 2024
Location is fantastic, very close to station and airport. But the breakfast is not enough for the one meal and I cannot meet employee when I check in
Response from Property: Thank you for using Henn na Hotel Komatsu Ekimae.Thank you again for your feedback.We apologize for the inconvenience caused by the restaurant service.We look forward to using you again next time.Henn na Hotel Komatsu Ekimae
Lee David
Double Room
Stayed in Feb 2024
Solo travelers
56 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Nice Boutique Hotel..... Self service check in/check out counter. All well.
Response from Property: Thank you for choosing our hotel and for taking the time to leave a review. We're delighted to hear that you found our hotel to your liking and that your check-in and check-out experience went smoothly.We sincerely hope to welcome you back on your next visit to Komatsu. Thank you again for your feedback, and we look forward to serving you again soon.Best regards,
Chialing
Double Room
Stayed in Aug 2023
Family
7 review
2.7/5
Posted on Oct 1, 2023
Too small, counter people are too busy to do well service. A bit disappointed
Response from Property: Thank you very much for sharing your review with us. We are very sorry to hear that you found our service to be subpar. Our staff always aims to offer the best service possible to any and all guests staying at our establishment, and are very saddened to see that we have failed to do so this time. Still, we hope you will give us another chance sometime in the future!
Keithlui228
Twin Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
hotel location is good just next to train station.
Response from Property: Thank you very much for staying at Henn na Hotel Komatsu Ekimae.Thank you again for your high evaluation.As you have posted, our hotel is located 30 seconds walk from Komatsu Station, and our guests enjoy the convenient location.We hope that you will choose our hotel the next time you visit Ishikawa.Thank you very much for your stay and for your comments.Henn na Hotel Komatsu Ekimae Manager Shibatomi
煞氣欸小丁
Double Room
Stayed in Oct 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The location near Komatsu Station is very good and the environment is very clean. The whole check-in process is very smart. It is very worthwhile. There is a shuttle bus nearby to go to the shopping mall. If you want to visit Gassho Village, it is a highly recommended accommodation.
Original TextTranslated by Google
Response from Property: Thank you very much for your comment. Thank you for your compliment on our check-in process. This is where our hotel puts the most effort. The location is very convenient, with shopping malls and Komatsu Forest nearby. We look forward to welcoming you again soon.
Guest User
Double Room
Stayed in Feb 2025
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 6, 2025
It's close to the station, clean and comfortable. The unit bath is spacious and easy to use. It's my number one priority when staying in Komatsu.
Original TextTranslated by Google
Response from Property: この度は変なホテル小松駅前にご宿泊いただきまして、誠にありがとうございます。客室設備にご満足いただだけた様子が伺えて、大変嬉しく思います。「小松泊では優先順位1番で使ってます。」 とのお言葉をいただき、誠にありがとうございます。当ホテルの立地は、小松駅東口から徒歩1分程でアクセスでき、天候に左右されずにお越しいただくことができます。お客様の次回のご宿泊をスタッフ一同、心よりお待ち申し上げております。変なホテル 小松駅前
Guest User
Double Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This is my second time using this service. The room was also very clean. I learned about the service (fee required) to connect your smartphone to the TV, so I would like to use this service next time.
Original TextTranslated by Google
Response from Property: 2回目のご利用誠にありがとうございます。また、口コミ投稿に関しても重ねてお礼申し上げます。部屋がきれいだったとご満足いただけた様でこちらも嬉しいです。ミラーリングサービスは1日500円でご利用いただけます。他にもVRや足のマッサージ、靴乾燥機などもレンタルできますのでお気軽にお問い合わせ下さい。またのご利用を心よりお待ち申し上げております。
Anonymous User
Twin Room
Stayed in Jul 2024
Travel with friends
60 review
4.3/5
Very Good
Posted on Sep 4, 2024
Next to the Komatsu Shinkansen Station, it is quite suitable to stay for one night during a transfer. Although the room is small, the bathroom is quite large with separate dry and wet rooms. There is no one at the front desk, and it is very convenient. If you want to store your luggage, you need to call the staff at the front desk, and they will arrange to take the luggage in and store it. This hotel is a chain hotel, and there are also hotels in other cities, and the standards are the same.
Original TextTranslated by Google
Response from Property: Thank you for using Henn na Hotel Komatsu Station. Thanks again for your feedback. We look forward to using your services again next time. Hennna Hotel Komatsu Station
YASUHIKO
Twin Room
Stayed in Jan 2025
Business travelers
2 review
4.5/5
Great
Posted on Feb 17, 2025
The location is very convenient, right next to JR Komatsu Station. There is a roof over the bus stop to the hotel, so it is not affected by rain or wind. There is a convenience store and a simple meal at the station. The room is small but clean. There is also a manga rental on the first floor, which is good.
Breakfast is only Japanese food, and although it is delicious, it is the same menu every day, and it is unfortunate that there is no coffee. There is no parking lot because it is close to the station, but there is a parking lot nearby that costs 500 yen/day, so I used that.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Henn na Hotel Komatsu Ekimae.
We are glad to hear that you were pleased with the location of our hotel. We also deeply apologize that you were dissatisfied with the food served in the hotel. We will continue to strive to improve and enrich our cuisine so as not to disappoint our customers, and we look forward to your continued patronage. Henn na Hotel Komatsu Ekimae
kame3biki
Twin Room
Stayed in Jul 2024
Family
6 review
4.2/5
Very Good
Posted on Aug 18, 2024
The room was very clean and it was easy to use as it was close to the station.
At night, they had a projection mapping in front of the hotel, and the kids looked like they had fun getting jobs.
There is no affiliated parking lot, but there is a parking lot nearby, which was convenient!
Original TextTranslated by Google
Response from Property: Thank you for staying at the Henn na Hotel Komatsu Ekimae.
We would also like to thank you for taking the time to post your valuable feedback on your stay at our hotel during your busy schedule after your trip.
We are very honored to receive your kind words about the cleanliness of our hotel.
We place particular emphasis on cleaning, so we will continue to strive to thoroughly manage and clean our rooms to maintain a clean environment.
As you have mentioned, our hotel is located just 30 seconds on foot from Komatsu Station, so our guests can enjoy a convenient location.
In front of the hotel, we show projection mapping with different content depending on the season from sunset to 9 p.m., so we hope you will enjoy it the next time you stay with us.
We will continue to strive to manage our rooms, improve our facilities, and improve our services to meet the expectations of our customers, so we hope you will continue to support us. Thank you very much for your stay and your feedback.
Shibatomi, Manager, Henn na Hotel Komatsu Ekimae
Anonymous User
Twin Room
Stayed in Jun 2024
Business travelers
7 review
4.5/5
Great
Posted on Aug 1, 2024
The room is clean and tidy, the area is moderate and not crowded, there are free comic books provided, you can take them back to the room to read. The breakfast is a set meal, it is clean and tastes average. It is very convenient to go to Komatsu Airport, self-service check-out takes 10 seconds, the station is 50 meters away, and it takes 15 minutes to get to the airport. Overall very satisfied.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Henn na Hotel Komatsu Ekimae.
We are glad to hear that you enjoyed our room, comics and breakfast.
We will continue to work hard to improve our service so that you can visit us again. Thank you for your continued support.
Henn na Hotel Komatsu Ekimae Manager Shibatomi
Guest User
Double Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
It was very helpful since it was raining right in front of Komatsu Station! The room was clean and comfortable.
Original TextTranslated by Google
Response from Property: この度は口コミ投稿、誠にありがとうございます。当ホテルは小松駅の目の前にあり、ホテルまでロータリーの屋根がございますので雨に濡れることはありません。また、外出の際は傘の貸し出しも行っていますのでご利用ください。部屋が清潔とのこと、非常に嬉しく思います。清掃スタッフにも共有させていただきます。ひとえにお客様のご利用が良いことも清潔なお部屋を保てている理由に繋がっております。ありがとうございます。当ホテルも4年目を迎えました。今後とも何卒よろしくお願い申し上げます。
CHUNG YU
Twin Room
Stayed in Feb 2024
Family
40 review
4.2/5
Very Good
Posted on Mar 3, 2024
The hotel is in an excellent location. It is right next to Komatsu Station and can be reached in less than 5 minutes' walk. The hotel has a self-service check in/out, which can be completed by following the instructions on the machine. It is quite advanced and technological. The guest rooms are moderately spaced and clean. The bathroom and toilet are separated from wet and dry, and there is also a bathtub for taking a bath. Overall, it is a great accommodation experience!
Original TextTranslated by Google
6/20
Response from Property: Thank you very much for using Henn na Hotel Komatsu Ekimae. Also, thank you very much for posting so many wonderful photos and your wonderful review of our hotel. All staff will do their best to make you choose our hotel next time you come to Ishikawa. We look forward to seeing you again.
Guest User
Twin Room
Stayed in Sep 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Oct 30, 2024
It is very convenient to go anywhere because it is right next to the station and there are many restaurants around. The hotel is clean and the bathroom is separate, which is very comfortable. The Japanese breakfast is also delicious.
Original TextTranslated by Google
Response from Property: 感謝您使用 Henn na Hotel 小松站前。再次感謝您的回饋。我們期待下次再次為您服務。小松站前海茵娜酒店
Zheying
Double Room
Stayed in Mar 2024
Travel with friends
18 review
4.3/5
Very Good
Posted on Apr 16, 2024
The hotel is right next to Komatsu Station. It is very convenient and close to Kanazawa and Fukui Kaga. The airport bus can be seen through the station and it takes a few minutes to walk. The station has a timetable, but there are more flights on Googlemap. The design of this chain store is very simple and fresh. The sound insulation is not good, but the water pressure is good. Self-service check-in and check-out at the front desk. Pick up toiletries on the first floor. Remember to post it on the door if you need to clean it (the magnetic label is behind the door). Breakfast coupons are used on the first floor. They can also be used for meals. There are Komatsu machinery nearby that can be visited for free.
Original TextTranslated by Google
Response from Property: Thank you for always using Henn na Hotel Komatsu Ekimae. Also, thank you again for your review and submitted photos. We apologize for the inconvenience caused by the water pressure. We will seriously consider your valuable feedback in the future. We look forward to seeing you again when you come to Ishikawa Prefecture. Henn na Hotel Komatsu Ekimae