Dear Tingbao:
We are very glad that you have chosen to stay in the hotels under the Deting brand among numerous hotel brands.
The hotel adheres to the business philosophy of "operating with integrity, providing family-like service and treating each other sincerely". It hopes to convey the culture of "love" and "respect". We hope that we are not just a hotel, but also a hotel that can promote kindness and lead the public.
We advocate treating customers and employees wholeheartedly. We hope to lead employees to carry forward the spirits of sincerity, bravery, trust, simplicity and kindness, and get rid of the human natures of selfishness, hypocrisy, jealousy, greed and arrogance. We hope that what you see, hear and feel in Deting are all positive, sunny and full of love, and that what you eat and experience in Deting are all of high quality. We believe that only with a firm craftsmanship spirit can we survive in the market for a long time, and word-of-mouth is the way to establish ourselves in the world. We also believe that all users staying in Deting can feel the original intention and dedication of Deting. We also sincerely wish that more people will feel joy and happiness because of staying in Deting.
Currently, the hotels of Deting Group are divided into two brands, namely Deting and Dianchali, which are respectively located in Kunming, Lijiang and Pu'er regions. If you have any needs, you can contact the front desk.
All the partners of Deting Group welcome you home. We look forward to your experiencing the warmth like that at home during your stay in Deting and leaving unforgettable memories during this journey.
Sincerely yours,
All the partners of Deting Group
"We were so glad that we stay in Pu'er DeTing Boutique Hotel, the hotel offered an exceptional stay with its impeccable hospitality. We were welcomed with genuine warmness as we stepped into the entrance of the hotel, every staff at the reception greeted us with enthusiasm. One came out to help us wiht our luggages, another offered tea while we checked in. The thoughtful touches started from the lobby area - seasonal fresh fruits, freshly brewed Pu'er tea, ice creams, bottled drinking water (do not have to keep asking from reception) and ammenities such as cotton pad for face, floss/picks for teeth etc ... to the herbal foot soak, washing detergents, and sanitized towels in the room.
What truly sets this hotel apart is the proactive staff—always going above and beyond with personalized service. The stay came with daily laundry service (a fantastic perk) and three meals offering superb dining experience with an extensive breakfast spread, lunch and supper (served from 7:30 PM to 10 PM). They were also generous, I asked for price for inviting friend to join me for breakfast, they replied to go ahead - free.
The hotel’s attention to detail shines through in every aspects, the staff's responsiveness to WeChat requests is impressively prompt, and the housekeeping team (especially the friendly ”aunties”) adds a warm, welcoming vibe. Upon checking out, the staff proactively took our luggages and walked with us to the waiting point, helped to put our cases into the cab and sent information on DeTing at our next destination. We felt our stay in DeTing made our time in Pu'er more memorable and special. So glad we stayed there."