Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.9
Service9.0
Cleanliness9.0
Filter by:
Sort by:
All reviews(43)
Positive reviews(40)
Reviews with photos/video(12)
Negative reviews(1)
Anonymous User
Executive Room
Stayed in Nov 2024
Couple
1 review
9.0/10
Great
Posted on Dec 28, 2024
Pros:
Beautiful hotel built with it's locality at heart. The Swahili architecture in the rooms especially is top notch. Big, clean rooms with views and balcony. Great staff, Amisi at reception and George at the restaurant were exceptional. Kilifi itself is beautiful so would visit again.
P/s - if you can, please visit the spa!
Cons:
Food was average (buffet dinner and breakfast). These have great room for improvement.
JackMango
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 10, 2025
Great atmosphere, good food, excellent service. Most beautiful rooms that open to the pool. Unforgettable experience.
Response from Property: Dear Guest, Thank you for your glowing review! We’re truly honored to be considered the best hotel in Kilifi County by you. It’s wonderful to hear that you enjoyed the atmosphere, our delicious food, and the exceptional service provided by our team. The pool-access rooms are designed to offer a unique and luxurious experience, and we're thrilled they made your stay unforgettable. We can’t wait to welcome you back to Silver Palm Spa & Resort – Kilifi for more memorable moments. Warm regards, Management Silver Palm Spa & Resort – Kilifi
Alpha Yayah M
Stayed in May 2025
Business traveler
8.0/10
Very Good
Posted on Jun 20, 2025
The set up within the hotel is good. Good out door management system. Staff are paying attention to details. The food is tasty and the options of varieties to choose from.
Response from Property: Dear Guest, Thank you for your fantastic feedback! We’re so pleased to know that you enjoyed your stay at Silver Palm Spa & Resort – Kilifi. From our thoughtful setup and well-managed outdoor spaces to our attentive staff and delicious, varied cuisine — it’s wonderful to hear that every detail contributed to a memorable experience for you. Your kind words truly motivate us, and we’ll be here to warmly welcome you back anytime you have the opportunity to return. Warm regards, Management Silver Palm Spa & Resort – Kilifi
jacquelinemE180RY
Stayed in Feb 2025
Family
10/10
Outstanding
Posted on Mar 30, 2025
WOW!!!! Where do I even begin Just got back from Silver palms and my experience was SUPER SUPER AMAZING So relaxing...the hotel is waaaaaay BEAUTIFUL... better than the photos online! I ABSOLUTELY LOVED IT! Stayed at the Premier Suite with the private pool and to be very honest IT'S THE BEST!!! Infact when am typing all this, I feel like am not doing the resort justice on how GREAT it is . Not only do you have the view of a very calm ocean from your balcony/room,but there's a BREATHTAKING sunrise....oh my goodness...that you see popping up from the "edge" of the water in the ocean! Right at the centre!!!!!Oh my!!!! TOTALLY TOTALLY WORTH IT!!!! Barizi spa, those were the BEST 2 hours of my entire stay!! HIGHLY professional! My session with Regina ABSOLUTELY FANTASTIC The resort for me is a true definition of a "HIDDEN GEM". The booking process with LiIy was seamless, great guidance, simply delivered beyond what was promised. We had a really really good time . Food TOP NOTCH ... highlight for me was the fish in coconut sauce, beef choma tamu sana sana, vegetables PERFECTO...all pastries YUMMY they did a cake that we had requested soooooo well and sang for us felt SO SPECIAL! Shout out to Amiri at the front desk for a superb check in & check out, the Chef, Lennox, Simple Sam, Remi, Salome, Elias, Mary, Lemmy, security team, Paul & Norman always checking in on us. WHAT A PHENOMENAL TEAM! Lily thank you thank you THANK YOU!!!! I HIGHLY recommend the spa for sure and the sunset dhow cruise SUPER RELAXING...LOVED IT!!! My goodness..I could go on and on If I could, I wouldn't just give the resort a 5 star coz it's ALL STARS AMAZING...just HEAVENLY Home away from home ❤️ Can't wait to go back there MANY TIMES ❤️
6/15
Response from Property: Dear Guest, Wow! Thank you for your incredible review! We’re beyond thrilled that you had such a magical experience at Silver Palm Spa & Resort. From the breathtaking views and serene Barizi Spa to our delicious cuisine and warm hospitality, it’s wonderful to know we exceeded your expectations. Your kind words truly mean the world to our team! We can't wait to welcome you back for another unforgettable stay. Warm regards, Silver Palm Spa and Resort
Samuel W
Stayed in Mar 2025
Traveling with friends
10/10
Outstanding
Posted on Apr 21, 2025
The bed and the pillows were the best! I enjoyed every of the bead of the sleep. The warm reception from front office let by Salome and the team. The house keeping team for timely cleaning and off course the delicious meal from the production team. Everything was just exemplary!!
Response from Property: Dear Guest, Thank you so much for your heartfelt feedback! We’re truly delighted to hear that you had such a fulfilling and memorable experience at Silver Palm Spa & Resort. It’s wonderful to know that you enjoyed the comfort of our beds and pillows — a good night’s sleep is so important on holiday! A special thank you for recognizing our amazing team. Salome and the front office, our housekeeping crew, and the culinary team will all be thrilled to know that their efforts made your stay exceptional. We believe it’s the little details and warm hospitality that create unforgettable experiences, and we’re glad to have delivered just that for you. We can’t wait to welcome you back for another relaxing escape soon. Warm regards, Management Silver Palm Spa & Resort, Kilifi
CynthiaA1880
Stayed in Mar 2025
Business traveler
10/10
Outstanding
Posted on Apr 14, 2025
This was my second visit to the resort, and it was just as memorable as the first. The rooms are spacious, clean, and beautifully designed — I especially loved having direct access to the pool right from my balcony. It's such a relaxing touch that makes the whole experience feel extra special. The staff continues to impress with their warm hospitality and attentiveness, always greeting with a smile and going the extra mile to make me feel at home. The buffet menu offered a great variety of delicious dishes, catering to different tastes and always fresh. Overall, a truly enjoyable stay. I’m already looking forward to my next visit!
6/7
Response from Property: Dear Guest, Thank you for returning to Silver Palm Spa and Resort and for sharing such a lovely review! We’re truly honored to have been part of another memorable stay for you. It's wonderful to hear that you enjoyed the spacious and beautifully designed room — and that special touch of pool access from your balcony. We agree, it adds an extra layer of relaxation to the experience! Your kind words about our team mean the world to us. We’re so proud of the warm and attentive service they offer, and we’re glad it made you feel at home once again. We’ll also be sure to pass your compliments to our chefs for keeping the buffet fresh, varied, and satisfying. We can’t wait to welcome you back for your next visit — there’s always a spot by the pool waiting for you! Warm regards, Management Silver Palm Spa and Resort, Kilifi
229sharac
Stayed in Mar 2025
Business traveler
10/10
Outstanding
Posted on Apr 14, 2025
Great resort; great staff - always have an amazing time at Silver Palms. There are wonderful amenities- gym and spa treatments. The pool is amazing. The food was delicious and there was a wide variety. Went there for a work retreat and it was our second time there. One of our favorite places.
Response from Property: Dear Guest, Thank you for your fantastic review and for choosing Silver Palm Spa and Resort once again! We’re so glad to hear you had another amazing experience with us — it’s always a pleasure to welcome familiar faces. From the spa and gym to the pool and delicious meals, it sounds like you made the most of everything we have to offer. We’re especially happy that your work retreat was a success and that we remain one of your favorite places. That truly means a lot to us. Looking forward to hosting you again soon for even more fun times by the coast! Warm regards, Management Silver Palm Spa and Resort, Kilifi
Bobbyhashmy
Stayed in Mar 2025
Traveling with friends
10/10
Outstanding
Posted on Apr 2, 2025
I love the place so well kept and clean, food is good and the service is excellent. Charles from the restaurant is very professional I also met Austin an intern chef, kudos to all. Paul the manager was very welcoming we will definitely come back
Response from Property: Thank you so much for your wonderful feedback! ✨ We’re delighted to hear that you enjoyed your experience at Silver Palm Spa & Resort. It’s truly rewarding to know that our cleanliness, food, and service met your expectations. We’ll be sure to pass on your kind words to Charles, Austin, and Paul—they’ll be thrilled to hear about your appreciation! Your support means the world to us, and we can’t wait to welcome you back for another memorable stay. See you again soon!
Lynne m
Stayed in Jan 2025
Solo traveler
10/10
Outstanding
Posted on Feb 13, 2025
Amazing serene and very good service I'm a happy client. The food is wonderful and the staff are friendly. The spa is extremely cool.Good service at the spa and good customer service. This is a hidden gem in kilifi. Promised myself to be back here.
Response from Property: Dear Guest, Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the serene atmosphere, great service, and delicious food. It’s also fantastic to know that you had a relaxing experience at our spa! Your kind words mean the world to us, and we’re honored to be your hidden gem in Kilifi. We can’t wait to welcome you back for another amazing stay! Until then, take care and see you soon! Warm regards, Management Silver Palm Spa and Resort
Kimeli C
Stayed in Jan 2025
Business traveler
10/10
Outstanding
Posted on Feb 7, 2025
Had the most amazing stay at the luxurious one bedroom swim up suite with the view of the pool. The room was clean and fresh with the welcoming housekeepers always ready to offer services. The good at the restaurant was soo nice and enticing. Had the best steak ever. The staff are tweeked on. The large swimming pool kept it all entertained
Response from Property: Dear Valued Guest, Thank you for your fantastic review! We’re delighted to hear that you had an amazing stay in our luxurious one-bedroom swim-up suite and that you enjoyed the stunning pool views. Our housekeeping team takes great pride in ensuring rooms are fresh and welcoming, and we’re glad their service stood out to you. It’s also wonderful to know that you loved the food at our restaurant! Our chefs strive to create the best dining experiences, and your feedback means a lot. We appreciate your kind words about our staff and the large swimming pool, which truly adds to the Silver Palm experience. We look forward to welcoming you back for another unforgettable holiday! Best regards, Silver Palm Management
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 20, 2025
We had a nice experience for the days we stayed, the staff are so welcoming,caring and very helpful. Cleanliness is at top level, the amenities are exceptional, rooms are so spacious and everything well set up. I would recommend this place for anyone who comes to Kilifi and Mombasa at large. My only concern is to ask you improve on the Menu; have more variety foods especially locally made food,reduce on the spices and have fresh food each day, some of the food I think had Lost it's original taste and the feedback was from many people. Hope you Will take it positively and have the same improved. All in all your service is good.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 20, 2025
Excellent place to be. Good people.excellent services.....,........good people.....ambience.....nice food..... excellent swimming pool
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 14, 2025
I had a wonderful stay . Wonderful workshop the staff were very support organized welcoming .Special thanks to Kelvin,Lemmy, peter Salome and entire reservation team for the great work work your doing.This hotel is one of hotels in my wish list to visit again .Best services feels home away from home.
Guest User
Stayed in Jun 2025
Other
8.0/10
Very Good
Posted on Jul 14, 2025
Our stay was very pleasant, we really enjoyed, the property is beautiful and very clean. The rooms are very nice and spacious. I would like to suggest a better choice of pillows and matress, also food consistency in the a la carte menu. Barizi spa was amazing, ask for Regina, she was superb and excellent masseuse. 👏 Chef Salim was very accomodative, he made for us grilled prawns and they were really good. All the staff were very kind and helpful. It's a million dollar view from the hotel, the beach is beautiful, clean clear water till the horizon. The pool is big and clean. We will definitely come back again.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 13, 2025
It was a great experience, the rooms are so big and spacious. Loved the idea of the pool right off my door steps. Will definitely come back