Okapi Hotel Reviews

staff are very nice, but the room is not clean with many mosquitoes

My stay at Okapi hotel started with the surprise that my room was not in the main building but inside a massage center. Week mornings were very noisy and people were around all day. Also, there was no hot water, wifi, fridge and Tv, all services that were listed on the app for that kind of room. Breakfast was average, not great not bad. Staff has been nice, but to be honest I wouldn't recommend staying at Okapi. It should be a hostel for the services it offers. I tried to complain with trip.com just to find out that ******* was the supplier and that nobody was able to contact the hotel by phone to solve the question. The owner actually read the email sent by the assistance and he approached me just a day later, not answering the email but trying to solve it personally. I do not what to think, I'm very disappointed about how this was managed.

hotel for little money but in a good location and good service, good breakfast.

Very exceptional experience with Okapi hotel. Staff amazing

EXCELLENT LOCATION AND SERVICE

Amazing

Clean, quiet environment, within walking distance of the center. What I like most is that there is plenty of hot water, large amount of water, and the front desk service is also warm and thoughtful

Convenient transportation, good room, clean bed, there is a restaurant in the hotel.

I thought it was good for the price. I would stay here again.

A completely average hotel in a good location. Quite good breakfast buffet. It's ok.

environment: The location is pretty good, very suitable for taking a bus the next day health: Pretty clean facility: The most basic facilities, no elevator but they will help with luggage storage Serve: The service is very good. The originally booked room did not have wifi and was upgraded.

The location is convenient as it is close to downtown.

Hotel Okapi was welcoming and responded to a request for mosquito net quickly. Marie at concierge was so friendly and kind! Restaurant had amazing biryani and the wifi in the building was strong. Only gave 4 stars because the location, although close to downtown, fronted an alleyway that was quite noisy throughout the night.