Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.0
Service8.5
Cleanliness8.3
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All reviews(41)
Positive reviews(18)
Reviews with photos/video(5)
Awesome stay(7)
Great service(6)
Negative reviews(2)
Guest User
Basic Single Room
Stayed in Jun 2025
Solo traveler
18 review
7.0/10
Posted on Jul 14, 2025
The hotel has all you need for 1-2 nights. The street is noisy if your room is facing the street. Staff are nice though.
Hac Tien
Basic Single Room
Stayed in Feb 2025
Solo traveler
42 review
8.5/10
Very Good
Posted on Mar 25, 2025
staff are very nice, but the room is not clean with many mosquitoes
Guest User
Basic Single Room
Stayed in May 2024
Solo traveler
2 review
4.0/10
Posted on Jun 30, 2024
My stay at Okapi hotel started with the surprise that my room was not in the main building but inside a massage center. Week mornings were very noisy and people were around all day. Also, there was no hot water, wifi, fridge and Tv, all services that were listed on the app for that kind of room. Breakfast was average, not great not bad. Staff has been nice, but to be honest I wouldn't recommend staying at Okapi. It should be a hostel for the services it offers.
I tried to complain with trip.com just to find out that ******* was the supplier and that nobody was able to contact the hotel by phone to solve the question. The owner actually read the email sent by the assistance and he approached me just a day later, not answering the email but trying to solve it personally. I do not what to think, I'm very disappointed about how this was managed.
Magdalena
Basic Single Room
Stayed in Jan 2024
Couple
3 review
8.0/10
Very Good
Posted on Feb 26, 2024
hotel for little money but in a good location and good service, good breakfast.
Kazadi
Basic Single Room
Stayed in Feb 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Mar 28, 2024
Very exceptional experience with Okapi hotel. Staff amazing
Anant
Standard Double Room
Stayed in Aug 2022
Business traveler
8 review
10/10
Outstanding
Posted on Sep 26, 2022
EXCELLENT LOCATION AND SERVICE
oyefeso sam
Standard Double Room
Stayed in Jan 2023
Business traveler
40 review
10/10
Outstanding
Posted on Mar 25, 2023
Amazing
Shenqideshuye
Basic Single Room
Stayed in May 2025
Solo traveler
105 review
9.5/10
Amazing
Posted on Jun 21, 2025
Very good hotel, convenient transportation, thoughtful service, the restaurant in the hotel is delicious and cost-effective, sitting in the restaurant at night and looking at the mountain view opposite is like a dream, a very cost-effective choice. There are no shampoo, hair dryer and other facilities.
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Guest User
Basic Single Room
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Feb 10, 2025
Clean, quiet environment, within walking distance of the center. What I like most is that there is plenty of hot water, large amount of water, and the front desk service is also warm and thoughtful
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Miyaki
Basic Single Room
Stayed in Dec 2024
Booked for others
8 review
8.5/10
Very Good
Posted on Feb 27, 2025
Convenient transportation, good room, clean bed, there is a restaurant in the hotel.
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Guest User
Basic Single Room
Stayed in Feb 2025
Solo traveler
8 review
7.0/10
Posted on Mar 26, 2025
I thought it was good for the price.
I would stay here again.
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Oczami Tubylca
Basic Single Room
Stayed in Jan 2024
Couple
3 review
6.0/10
Posted on Feb 29, 2024
A completely average hotel in a good location. Quite good breakfast buffet. It's ok.
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Anonymous User
Basic Single Room
Stayed in Nov 2023
Traveling with friends
23 review
8.5/10
Very Good
Posted on Jan 26, 2024
environment:
The location is pretty good, very suitable for taking a bus the next day
health:
Pretty clean
facility:
The most basic facilities, no elevator but they will help with luggage storage
Serve:
The service is very good. The originally booked room did not have wifi and was upgraded.
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Guest User
Basic Single Room
Stayed in Nov 2023
Solo traveler
5 review
7.0/10
Posted on Dec 25, 2023
The location is convenient as it is close to downtown.
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Pasha Globus
Basic Single Room
Stayed in Apr 2025
Solo traveler
108 review
5.5/10
Posted on Jun 1, 2025
The hotel is not in its first freshness, a rat was spotted in the hotel restaurant. The breakfast buffet is rather modest and strange, but after the rat it didn't matter.
The room was normal, but with windows into the windows of other rooms. The staff is slow and not very understanding, especially the security guards.