Braling Grand Hotel Purbalingga, Azana Hotels Collection Reviews
Braling Grand Hotel Purbalingga, Azana Hotels Collection
Jl. Letjen S Parman No.50, Kedung Menjangan, Kec. Purbalingga, Kabupaten, Kedung Menjangan, Purbalingga, Purbalingga Regency, Central Java, 53315, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
41 review
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Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.3
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All reviews(41)
Positive reviews(41)
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Awesome stay(12)
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Don Thusitha - Australia
Superior Twin Room
Stayed in Dec 2024
Solo traveler
40 review
10/10
Outstanding
Posted on Jan 28, 2025
I booked two rooms for my friend and family and for myself. Superb rooms. Very spacious. Value for Money. All facilities are included. Nice swimming pool.
Amazing breakfast and restaurant staff. Very kind and polite. Supportive pleasant front desk staff and security staff. Elavita front desk officer is very good. She gave full support to book my 2nd room.
I feel sad I couldn't stay more days because of back to Jakartha. Lovely pleasant stay. Do not go anywhere. Specially don't book Redoorz hotels. They are scamers. Book this anybody want to go to Purbalingga. Redoorz scamed me
Response from Property: Dear Mr. Don Thusitha,Warm greetings from Braling Grand Hotel Purbalingga, AZANA Hotels Collection.Thank you very much for taking the time to share your positive and motivating feedback following your recent visit.It was a pleasure for us to read your thoughtful review.We are looking forward to the opportunity to provide our best services on your upcoming stayWish you a nice day!Best regards,Fauzi AkbarGeneral ManagerBraling Grand Hotel by Azana Purbalingga
Chen HsinHung
Deluxe Double Room
Stayed in Jul 2024
Business traveler
9 review
10/10
Outstanding
Posted on Aug 29, 2024
Excellent service, good atmosphere, will come again next time.
6/8
Response from Property: Dear Mr. Chen Hsin Hung,Warm greetings from Braling Grand Hotel Purbalingga, Azana Hotels Collection.Thank you very much for taking the time to share your positive and motivating feedback following your recent visit.It was a pleasure for us to read your thoughtful review.We are looking forward to the opportunity to provide our best services on your upcoming stayWish you a nice day!Best regards,Muhammad Hardi General ManagerBraling Grand Hotel Purbalingga, Azana Hotels Collection.
Ahmad Zaki
Deluxe Double Room
Stayed in Nov 2023
Solo traveler
1 review
7.0/10
Posted on Dec 8, 2023
The staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were "gathering" somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
Response from Property: Dear Mr. Ahmad Zaki,Thank you for your trust in choosing Braling Grand Hotel by Azana as a place to stay while you are doing activities in Purbalingga.It has been our concerns that you have experienced some shortcomings from our Housekeeping and Restaurant division that bring you feel dissatisfied with the service you received.We value your custom and I assure you that we take all customer feedback seriously. On behalf of the hotel, I would like to apologize for the inconvenience you got during your stay.We have taken your suggestions on board and will review all shortcomings you mentioned about. We also feel happy that you still take the time to share positive things from us like the variety of food at breakfast and the friendliness of our staff.We value your feedback and will use it to improve our service.We hope Braling Grand Hotel by Azana will always be your first choice to stay and we look forward for your coming in the near future.May health and success is always be with Ahmad Zaki’s family.Best Regards,Medy Susanto,General ManagerBraling Grand Hotel by AzanaPurbalingga
Rubycaesdiva Putriandini
Superior Twin Room
Stayed in May 2024
Family
6 review
10/10
Outstanding
Posted on Jun 30, 2024
Good! Okay for family trip
Response from Property: Dear Ms. Rubycaesdiva PutriandiniWarm greetings from Braling Grand Hotel by Azana, the first four star hotel in Purbalingga.Thank you very much for taking the time to share your positive and motivating feedback following your recent visit.We are glad to hear that we were able to meet your expectation during your stay.We are looking forward to the opportunity to provide our best services on your upcoming stay.Wish you a nice day!Best regards,Medy SusantoGeneral ManagerBraling Grand Hotel by Azana
Guest User
Superior Twin Room
Stayed in May 2025
Other
3 review
10/10
Outstanding
Posted on Jun 30, 2025
Bagus
Response from Property: Yang Terhormat Bapak/Ibu,Salam hangat dari Braling Grand Hotel Purbalingga, AZANA Hotels Collection,Kami sangat senang mengetahui bahwa Bapak/Ibu dan keluarga memiliki pengalaman yang berkesan selama menginap di Braling Grand Hotel Purbalingga, AZANA Hotels Collection, hotel bintang empat pertama di Purbalingga yang berada di lokasi strategis yang bersih dan nyaman.Selalu menjadi hal yang menyenangkan, dapat membaca ulasan yang membesarkan hati dari tamu kami yang berharga seperti Bapak/Ibu.Kami bangga dapat memberikan layanan terbaik dan dapat memberikan kesan tak terlupakan. Sekali lagi, terima kasih telah memilih kami selama Bapak/Ibu dan keluarga berkegiatan di Purbalingga.Sehat dan sukses selalu untuk Bapak/Ibu dan keluarga. Kami sangat menantikan kedatangan Bapak dan keluarga berikutnya di Braling Grand Hotel Purbalingga, AZANA Hotels Collection.Salam Hangat,Fauzi AkbarGeneral ManagerBraling Grand Hotel Purbalingga, AZANA Hotels Collection
Anonymous User
Superior Twin Room
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Jan 3, 2025
Nyaman
Response from Property: Kepada tamu kami yang terhormat,Salam hangat dari Braling Grand Hotel Purbalingga, AZANA Hotels Collection,Terima kasih telah meluangkan waktu untuk memberikan nilai sempurna selama Bapak menginap di Braling Grand Hotel Purbalingga, AZANA Hotels Collection, hotel bintang empat pertama di Purbalingga dengan kamar yang bersih dan nyaman, pelayanan yang ramah dan berlokasi strategis.Bangga rasanya saat membaca ulasan Bapak/Ibu, dan mengetahui bahwa pelayanan dan fasilitas yang kami berikan dapat memenuhi harapan Bapak/Ibu. Kami sangat menantikan kedatangan Bapak/Ibu dan keluarga, untuk kembali merasakan kenyamanan fasilitas, sajian lezat dan hangatnya pelayanan di Braling Grand Hotel Purbalingga, AZANA Hotels Collection di masa yang akan datang.Salam Hangat, Fauzi AkbarGeneral ManagerBraling Grand Hotel Purbalingga, AZANA Hotels Collection
Surya Kusuma Aji
Deluxe Double Room
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Dec 22, 2023
Good,,mantab,,josss
Response from Property: Dear Mr. Surya Kusuma Aji,
Warm greetings from Braling Grand Hotel Purbalingga by Azana,
Thank you for taking the time to provide the best value during your stay at the Braling Grand Hotel by Azana Purbalingga, the first four-star hotel in Purbalingga with clean and comfortable rooms.
We are very grateful for the experience you shared, because it motivates us to continue providing the best for our guests.
Always healthy and successful for Mr. Surya and his family. We are ready to welcome you back to experience the comfort of the facilities, delicious food and warm service at the Braling Grand Hotel by Azana Purbalingga in the future.
Warm regards,
Medy Susanto
General Manager of Braling Grand Hotel by Azana Purbalingga
Guest User
Superior Twin Room
Stayed in Dec 2023
Business traveler
25 review
10/10
Outstanding
Posted on Mar 29, 2024
Good location
Response from Property: Dear Our Valued Guest,Warmest greetings from Braling Grand Hotel by Azana Purbalingga, the first four star hotel in Purbalingga,Thank you for taking the time to leave a good review. We are very pleased to know that you enjoy your stay with us.We are looking forward to the opportunity to provide our best services on your upcoming stay.Wish you a nice day!Best regards,Medy SusantoGeneral ManagerBraling Grand Hotel by Azana Purbalingga
Afun Lim
Deluxe Double Room
Stayed in Jun 2022
Business traveler
2 review
10/10
Outstanding
Posted on Aug 22, 2022
FASILITASNYA OK
Response from Property: Dear Sir/Madam, Warm greetings from Braling Grand Hotel by Azana Purbalingga, a hotel that is in a strategic location, with four-star facilities. Thank you for taking the time to share your experiences while you and your family were staying at the Braling Grand Hotel by Azana Purbalingga. It is a pleasure to know that you and your family enjoyed the comfort of room facilities, as well as the fast and friendly service from our staff. Always healthy and successful for you and your family. We are looking forward to welcoming you back to experience the comfort of the facilities, delicious dishes and warm service at the Braling Grand Hotel by Azana Purbalingga in the future. Warm Regards, Doni Avianto General Manager of Braling Grand Hotel by Azana Purbalingga
Ummu Keila
Superior Twin Room
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 22, 2025
Surprised when I found out there was a hotel as good as this in Purbalingga (seen from the application). ************* had the opportunity to stay at Braling Hotel 3D2N.
The hotel staff is friendly, the room is clean and quite spacious, No refrigerator, clean bathroom, NO hairdryer, only in the shower area there is always a puddle of water after showering (quite a lot of water left that doesn't flow into the drain) and it's dangerous because the floor is slippery. The swim pool is on the rooftop, the condition is good, quite clean.
The location is close to the city government offices and close to the legendary durian ice, the pride of Purbalingga 👍👍.
God willing, I will stay here again if I go to Pbg.
Original TextTranslated by Google
Response from Property: Dear Mrs. Ummu Keila,Warm greetings from Braling Grand Hotel Purbalingga, AZANA Hotels Collection, the first four-star hotel in Purbalingga that is comfortable, clean and strategically located.We would like to provide information regarding the facilities that you did not find in the room you booked, namely the superior room type. We convey that more complete facilities such as a refrigerator (mini bar) and hair dryer are available starting from the Deluxe, Loft, Suite and President Suite types. We recommend that you choose these room types for more complete facilities.We are also very grateful that you have taken the time to share the positive things you found at our hotel. Thank you for making our hotel your choice to stay in the future.Health and success always for you and your family.Warm regards,Fauzi AkbarGeneral ManagerBraling Grand Hotel Purbalingga, AZANA Hotels Collection
Sri Widatiningsih
Superior Twin Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 16, 2024
Good hotel in Purbalingga, always stay at Bralin when I come here. The hotel is located on the main road, just a bit far from recreation areas and shopping/dining places.
Original TextTranslated by Google
Response from Property: Yang Terhormat Ibu Sri Widatiningsih,Salam hangat dari Braling Grand Hotel Purbalingga, AZANA Hotels Collection,Terima kasih telah meluangkan waktu untuk memberikan ulasan dengan nilai sempurna selama Ibu menginap di Braling Grand Hotel Purbalingga, AZANA Hotels Collection, hotel bintang empat pertama di Purbalingga yang berada di lokasi strategis, dengan kamar yang bersih dan nyaman.Selalu menjadi hal yang menyenangkan, dapat membaca ulasan yang membesarkan hati dari tamu kami yang berharga seperti Ibu Sri.Sehat dan sukses selalu untuk Ibu Sri dan keluarga. Kami siap menyambut kedatangan Bapak kembali di Braling Grand Hotel Purbalingga, AZANA Hotels Collection di masa mendatang dalam waktu dekat.Salam Hangat, Fauzi AkbarGeneral ManagerBraling Grand Hotel Purbalingga, AZANA Hotels Collection
Julian
Loft Room
Stayed in Apr 2024
Family
1 review
8.5/10
Very Good
Posted on May 12, 2024
Very worth it, the most comfortable hotel currently in Purbalingga.
The service is okay, the staff are friendly, the children are cheerful, the facilities are quite complete, next time if you want to have a staycation in Purbalingga, you will definitely come back to this hotel again.
Original TextTranslated by Google
Response from Property: Yang Terhormat Bapak Julian,Salam hangat dari Braling Grand Hotel by Azana Purbalingga,Kami sangat senang mengetahui bahwa Bapak Julian dan keluarga memiliki pengalaman yang berkesan selama menginap di Braling Grand Hotel by Azana Purbalingga, hotel bintang empat pertama di Purbalingga yang berada di lokasi strategis dekat pusat kota Purbalingga Selalu menjadi hal yang menyenangkan, dapat membaca ulasan yang membesarkan hati dari tamu kami yang berharga seperti Bapak Julian.Kami bangga dapat memberikan layanan terbaik dan dapat memberikan kesan tak terlupakan. Sekali lagi, terima kasih telah memilih kami selama Bapak dan keluarga berkegiatan di Purbalingga.Sehat dan sukses selalu untuk Bapak Julian dan keluarga. Kami sangat menantikan kedatangan Bapak dan keluarga berikutnya di Braling Grand Hotel by Azana Purbalingga.Salam Hangat, Medy SusantoGeneral ManagerBraling Grand Hotel by Azana Purbalingga
Agung1980
Deluxe Twin Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 31, 2024
The room is clean, the kids are happy to be able to swim in the morning, thank you for the service. Continue to improve for customer satisfaction.
Original TextTranslated by Google
Response from Property: Yang Terhormat Bapak Agung,Salam hangat dari Braling Grand Hotel Purbalingga, AZANA Hotels Collection,Terima kasih telah meluangkan waktu untuk memberikan ulasan dengan nilai sempurna selama Bapak dan keluarga menginap di Braling Grand Hotel Purbalingga, AZANA Hotels Collection, hotel bintang empat pertama di Purbalingga yang berada di lokasi strategis, dengan kamar yang bersih dan nyaman.Selalu menjadi hal yang menyenangkan, dapat membaca ulasan yang membesarkan hati dari tamu kami yang berharga seperti Bapak Agung.Bangga rasanya mengetahui bahwa pelayanan dan fasilitas kami dapat memenuhi harapan Bapak Agung dan keluarga.Sehat dan sukses selalu untuk Bapak Agung dan keluarga. Kami siap menyambut kedatangan Bapak dan keluarga untuk kembali merasakan kenyamanan fasilitas, ramahnya pelayanan dan lezatnya hidangan di Braling Grand Hotel Purbalingga, AZANA Hotels Collection di masa akan datang.Salam Hangat, Muhammad HardiGeneral ManagerBraling Grand Hotel Purbalingga, AZANA Hotels Collection
Mie麵董
Superior Twin Room
Stayed in Dec 2024
Family
12 review
9.0/10
Great
Posted on Jan 29, 2025
The best hotel in Purbalingga. Excellent value for money.
Original TextTranslated by Google
Response from Property: Dear Mr. Mie,Warm greetings from Braling Grand Hotel Purbalingga, AZANA Hotels Collection.Thank you very much for taking the time to share your positive and motivating feedback following your recent visit. It was a pleasure for us to read your thoughtful review, and you named us best hotel in Purbalingga.We are looking forward to the opportunity to provide our best services on your upcoming stay. Wish you a nice day!Best regards,Fauzi AkbarGeneral Manager Braling Grand Hotel by Azana Purbalingga
Hasna Amatullah
Superior Twin Room
Stayed in Dec 2023
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 6, 2024
really worth it, complete facilities, super good service and friendly staff, comfortable rooms, hopefully next time you can staycation here again😍
Original TextTranslated by Google
Response from Property: Dear Mrs. Hasna,
Warm Greetings from Braling Grand Hotel by Azana Purbalingga,
Thank you for taking the time to share photos and experiences during your stay at the Braling Grand Hotel by Azana Purbalingga, a clean, comfortable, strategically located hotel with four-star facilities.
It is always a pleasure to read encouraging reviews from our valued guests like Ms. Hasna.
We pride ourselves on providing the best service and making an unforgettable impression. Once again, thank you for choosing us while you and your family were doing activities in Purbalingga.
We hope that Mrs. Hasna and her family will always be given good health. We are looking forward to welcoming you and your family back to enjoy the comfort of the facilities, warm service and various delicious dishes at the Braling Grand Hotel by Azana Purbalingga in the future.
Warm regards,
Medy Susanto
General Manager
Braling Grand Hotel by Azana Purbalingga