Viyana boutique hotel Reviews

The room is large and clean with the strong air con. The staff are helpful and friendly. For the location, there are many restaurant nearby and there are many options that we can choose or ordering the food through Pickme.

Very good service. Highly recommended

Kind staff, clean rooms and well located.

Nice hotel close by the lake, only 10 minutes walk to the temple. The room was a bit old but nicely decorated and all the staff was nice and extremely helpful. Thank you for such a nice Sri Lanka welcome!

Yes yes yes. Loved the stay at this hotel wish we had longer here. Staff were amazing and super helpful and friendly. Room was amazing and super comfortable. Would definitely recommend.

The room was huge and had an additional jacuzzi tub. The bed was comfortable and the place has real character and they also allowed me an early check in

Staff was very accommodating.

It's fate that I went to Sri Lanka for the second time. I went there in October last year. It rained heavily almost every day. It happened to rain heavily when I was in Kandy. I took shelter from the rain in front of this hotel. The clerk warmly invited me to rest inside and ordered ice cream. I actually booked this hotel for the first time. The location is great and it’s right by the lake.

I booked a room more than a month ago and confirmed it, but when I arrived at the hotel, they said there was no room. Would you be angry? The original hotel was in a great location, right by Kandy Lake, but the hotel I was assigned to was on a mountain, which was really inconvenient. I gave it three points, which is kind. If you encounter this kind of situation in China, you can give it one point!

We booked a long time in advance, but when we arrived they said there was no room. They changed us to the same hotel, but the environment was very old. I was speechless and disappointed. I didn't expect this to happen.

The waiters are very considerate and the environment is very good. It’s by the lake.

It's not bad. It's worth the price. I've stayed here once. It's convenient and efficient, and there's a lot of food downstairs. It takes ten minutes to walk to the city center.

The hotel is very new, but unfortunately there is no elevator. The restaurant in the hotel is delicious, and the waiters are attentive and interesting. I have a very happy stay. It is a pity that I stayed in Kandy for too short a time. If not, I will stay for a few more days

Necessary negative review. This hotel actually allows guests to play KTV in the room. I called many times to inquire that it will end at 10:00 p.m., but then there was no one at the front desk, and it was noisy until 2:00 a.m., electronic music, microphones, speakers, Whistling, running up and down, it is simply too incomprehensible, I asked Ctrip's customer service to help, but Ctrip's customer service could not find the person in charge of the hotel, and did not answer the phone The next morning, the hotel manager said that he didn't know that the customers were arguing so late, he was really speechless It's really annoying. After 5:30 in the morning, there is a loud traffic sound, and I have no sleep all night! ! ! But the environment is really good, you can see the entire Kandy Lake, and the candy eggs for dinner are also good, but how can a hotel have such noise that affects the sleep of guests, no matter how good other things are, it can't cover up this