Mercure Johannesburg Bedfordview Hotel Reviews

I had the worst experience in this hotel the manager said he doesn’t trust my payment. I used trip.com and refused to check me in even though I showed him the receipt and reference number. I waited in the reception for an hour because he doesn’t trust my payment. He think it’s a scam. He has a bad attitude. I booked a one bedroom and he checked me on a 2bedroom and the neighbors next to my place were making noise, I couldn’t sleep. The place is dirty with dead ants on the floor. I had to look for my own room nobody accompanied me on a rainy day. The worst experience of my life😡😡😡😡😡

I always feel at home here , the location is ideal , the mall is across the road, it’s safe and the meals are world class

VERY NICE HOTEL SITUATED OPPOSITE EASTGATE SHOPPING CENTRE

Lovely and clean , excellent service

Not many electric outlets Hotel run down

Thank you

The environment is pretty good, but the sound insulation is not very good

The facility is a bit dated but well kept. breakfast is also good

We had a short but pleasant stay at Mercure Hotel Bedfordview. The location is quite convenient—though not directly by the airport, it took us less than 15 minutes to get there, which was perfect for our needs. We stayed in an apartment, which, while not the most well-maintained, was still comfortable and functional for our brief stay. One downside was that the AC was only in the living room, so we had to leave the bedroom door open for airflow, which wasn’t ideal. Overall, it’s a good option for a short stay with easy access to the airport, but some improvements in room maintenance and cooling could make it even better.

I recently attempted to make a reservation at Mercure Hotel Bedfordview, and the experience was nothing short of frustrating. The reservation process was handled poorly, with unresponsive staff and confusing communication. The email addresses provided for inquiries or follow-ups were directed to individuals with the most complex and difficult-to-spell names, making it nearly impossible to reach the right person. It's hard to believe that a business in the hospitality industry, which should prioritize customer service and convenience, still operates this way. I sincerely hope they improve their system, as this level of inefficiency leaves a lot to be desired.

The location of the hotel was very good. I was told by several people that it was in a very safe neighbourhood. The huge Eastgate mall was nearby. It was only a 15-min drive away from the airport. The room was very big, with a decent size kitchen. There was both a shower and a bath in the toilet. However the room was really old, in desperate need of renovations. It was quite clean though. There was no lift to the first floor (the floor above the ground floor). Overall it was a pleasant overnight stay. The price was also very reasonable.

Nice place...though the furniture could do with an upgrade. We stayed in the apartments...they're OK...but we had to keep reminding them about towels every evening when we got back. They knew we were 4 in each apartment but only left 2 towels daily. Additionally, It was cold and when we asked for blankets, some got, some didn't get.

The rooms were spacious. The staff was super friendly and the food was amazing and I enjoyed the buffet breakfast as there was a variety to pick from. The pap and vleis was my most favourite meal and Innocent the barman made our visit to the bar a memorable one.

Spent a weekend in this hotel. Rooms are clean and the water is hot. Set up as a self catering room but has no kitchen utensils despite having a stove which is a bit odd, although it wasn't an issue to us. our room however was exposed to a very noisy street and on both the Friday and Saturday nights people were coming in at 2am with music blaring, showing no respect for other guests. Very limited Tv channels