Orange Hotel (Guangzhou Ouzhuang Metro Station) Reviews
Orange Hotel (Guangzhou Ouzhuang Metro Station)
No. 422 Huanshi East Road, Yuexiu District, Guangzhou, Guangdong, 510075, ChinaView Hotel Details
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Orange Hotel (Guangzhou Ouzhuang Metro Station) Guest Reviews
4.7/5
Outstanding
1102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1102)
Positive reviews(1081)
Reviews with photos/video(170)
Easy to get around(228)
Convenient location(168)
Close to metro(145)
Delicious breakfast(78)
Friendly front desk staff(71)
Quiet & comfortable(52)
Perfect for business trips(30)
Would stay again(25)
Negative reviews(21)
Guest User
Superior Double Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Very convenient because just next to metro station, and 7-11 also downstairs only. Hotel staff are friendly and helpful. Room spacious and clean, with AI control Xiao Du. Can order Mei Tuan and robot will send to the room.
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!
Guest User
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
This hotel is very Great 😃👍👍👍👍
Hotel and room is very clean.
Location is very close from MRT in 50 m.
Breakfast is very good and variety.
Friendly Staff and helpful for tourists.
Safety
This hotel is very kind because they gave us water and some oranges
I truely confident .If I will travel to Guangzhou,I will come to this hotel again.
Thank you very much for your kindly and support us.
Guangzhou is very good and clean.
I and my family love Guangzhou.
Response from Property: Dear guests, thank you for choosing our hotel. We are very sorry that we failed to bring you a perfect stay experience. We attach great importance to your feedback and will strengthen the training of our employees in the future. We look forward to your understanding and support and wish you a happy life.
Angela
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Was recommended by friend and I like the location..
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!
TLZW
Business Queen Room
Stayed in Jan 2025
Couples
2 review
4.2/5
Very Good
Posted on Feb 21, 2025
Great hotel to stay in!
For a start, location is ideal. Right above the MRT. Take Exit A and you’ll see the hotel within a few steps. The MRT is also a great station (interchange with both line 5 and line 6). Only “downside” is that there is not much malls in the area. But plenty of food. Not exactly central but a good point to be if you wish to be in the middle of Tianhe/Beijing Lu.
Was relatively clean and no complains. Hotel also offered all things Orange. From the fruit to an orange/citrus welcome drink and a coffee machine. Hotel staff always ready to assist. Had an issue with the aircon on my first room but was promptly shifted to another room no questions asked. Great service.
Only one downside/complain. The water pressure in the shower is poor. Hard to really take a good shower and have to shower longer in order to have a good wash. Not sure if it’s because we were staying on the high floors (19th and 20th) that made the water pressure weak.
Thanks!
Response from Property: 尊敬的賓客,非常感謝您的入住和詳細點評。正是如您一樣細心的客人對我們的督促,才能使我們不斷發現工作中的不足,獲得改正並進步。非常遺憾您在店期間未能達到您的期望,相關事宜酒店已着手處理。期待您的再次光臨,為您的下一次到來我們時刻等待着!
Ng Chin
Family Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 11, 2024
clean.staff friendly .
Response from Property: 尊敬的客人您好,感謝您對桔子廣州區莊地鐵酒店的支持,我們始終相信,好的口碑一定是從客人最真誠的滿意度推薦出去的,我們將繼續傾聽,用心做好服務,期待您的下次光臨,祝您生活愉快,笑口常開!
Ze Xuen Cheah
Queen Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Very convenient, Right next to metro station.
Quite tricky for car pickup and drop off as it’s next to a main road.
Hotel is clean and staff very friendly. Free laundry service.
Response from Property: Dear guests, thank you for choosing our hotel. We are very sorry that we failed to bring you a perfect stay experience. We attach great importance to your feedback and will strengthen the training of our employees in the future. We look forward to your understanding and support and wish you a happy life.
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Great hotel, very orange themed, to the extent I didn't expect. Staff was accommodating, the rooms were clean, and the scent of the bathroom soaps had a hint of orange. Very refreshing.
Response from Property: 尊敬的客人您好,感謝您對桔子廣州區莊地鐵酒店的支持,我們始終相信,好的口碑一定是從客人最真誠的滿意度推薦出去的,我們將繼續傾聽,用心做好服務,期待您的下次光臨,祝您生活愉快,笑口常開!
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Had a great stay. The mattress is hard and the pillows are comfy. It is just beside the mrt station which provide the convenience for us to travel out. They provide free coffee and oranges at the lobby. Will definitely choose this hotel when I visit Guangzhou again.
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!
Lin Hoe
Superior Room (2 beds)
Stayed in Nov 2024
Family
5 review
3.2/5
Posted on Dec 21, 2024
I am satisfied with my stay here but would not return if i visit Guangzhou again. Other same category of hotels such as Country Inn and Atour hotel i have stayed in Shanghai and Kunming are much better. One area orange hotel does well i would say is their breakfast. If you are staying here, it is close to the metro station. However, the drop off /pick up point in front of the hotel is an inconvenient spot. It is along a traffic way and is not big enough for 2 vehicle side my side. If you are taking a cab or arrive by a cab, vehicle behind will need to wait until the passengers from the cab get off or are picked up. If you come with many big luggages, there is a little panic as some impatient drivers my hit their horn to signal you to do it fast.
Response from Property: Dear guests, thank you for choosing our hotel. We are very sorry that we failed to bring you a perfect stay experience. We attach great importance to your feedback and will strengthen the training of our employees in the future. We look forward to your understanding and support and wish you a happy life.
Zu Ni
Queen Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 20, 2024
good experience, staff are helpful, comfortable, will definitely choose this hotel again
Response from Property: Dear guest: Hello, thank you for your feedback on your stay. Satisfaction is just the beginning. Surprise and touching are the purpose of our service. We will also turn your encouragement into motivation. Our team will work harder to serve every customer well and look forward to meeting you again.
JASMINE JIEMIN
Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
It was our first time in GZ and decided to go with Orange Hotel after reading many good reviews on XHS and was very happy with the decision.
We arrived before noon and was informed that our rooms were ready and from check in onwards, the hotel staff really took care of every detail and requests we made. Rooms were very clean and comfortable for our 4 nights stay and daily housekeeping was a bonus as well.
The hotel is conveniently situated outside the metro station for travellers who wish to take public transport.
Breakfast spread were to the family’s liking as well.
Overall, it’s an excellent stay and very value for money!
Response from Property: 尊敬的客人您好,感謝您對桔子廣州區莊地鐵酒店的支持,我們始終相信,好的口碑一定是從客人最真誠的滿意度推薦出去的,我們將繼續傾聽,用心做好服務,期待您的下次光臨,祝您生活愉快,笑口常開!
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Nice hotel with modern design and orange theme, you can get free orange from the lobby, love the pillow and shampoo, and there is xiao du smart home system to control room function, there are plenty of famous restaurants nearby. Definitely recommend
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!
Guenter
Queen Room
Stayed in Mar 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Apr 28, 2024
I had stayed in this hotel before the pandemic for many years when it was called ‘Starway Hotel’. It has undergone renovations since and i was absolutely thrilled with what they did. Whole new layout, nice clean rooms, showers and hallways, electric curtains and more things you don’t usually find at this price. Another plus: It is directly located at Ouzhuang metro station, so it is easy to get to the fair. The shuttle bus during the fair only goes very early and very late do if you don’t want to spend the full day at the fair the metro is the best choice. Btw, the taxi fare to Pazhou is around 45¥, but taxi drivers ask up to 200¥. Metro is 4¥ 😁
The only thing that has not changed over the 15 years I go there is that the staff has absolutely no English. Today with Google Translate that is easy though, they are super friendly and patient.
Definitely worth its money!
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!
bruhbruh
Business Queen Room
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 24, 2025
Overall it is a decent hotel. Recommended for leisure travelers
Guest User
Twin Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 1, 2025
Hotel staffs are friendly and helpful. Great location and breakfast is good👍
Response from Property: Dear guests, thank you for your support of Orange Guangzhou Ouzhuang Metro Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will continue to listen and provide good service. We look forward to your next visit and wish you a happy life and a smile on your face!