Kempinski Hotel Das Tirol Kitzbuehel Alps

Kempinski Hotel Das Tirol Kitzbuehel Alps Reviews

Kempinski Hotel Das Tirol Kitzbuehel Alps

Kitzbüheler Str. 48, Jochberg, Tyrol, 6373, AustriaSee Hotel Details
Kempinski Hotel Das Tirol Kitzbuehel Alps
Kempinski Hotel Das Tirol Kitzbuehel AlpsKempinski Hotel Das Tirol Kitzbuehel AlpsKempinski Hotel Das Tirol Kitzbuehel Alps
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Guest Reviews

9/10
Great
43 review
Verified reviews
Location9.2
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(43)
Positive reviews(10)
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Awesome stay(6)
Great service(5)
Traveler 123
Superior Room
Stayed in Sep 2023
Other
27 review
6.0/10
Posted on Oct 29, 2023
While the hotel undeniably boasts breathtaking surroundings and a luxurious ambiance, I must admit that my experience did not quite meet the expectations I have for a 5-star establishment. First and foremost, let me touch on the positive aspects of my stay. The hotel's architecture and interior design are nothing short of stunning. The alpine-chic decor exudes an inviting warmth, and the public areas are elegantly appointed, creating an atmosphere of opulence and comfort. The panoramic views of the surrounding mountains are simply mesmerizing, making this an ideal destination for those seeking a serene mountain retreat. The staff at Kempinski Hotel Das Tirol were attentive and welcoming, displaying a genuine desire to make my stay enjoyable. The spa and wellness facilities are top-notch, offering a range of treatments and relaxation options, further enhancing the overall experience. However, when it comes to the accommodations and dining experience, there were a few aspects that left me somewhat underwhelmed. The room, while comfortable and well-appointed, lacked some of the extra touches and attention to detail that I would expect from a 5-star hotel. Additionally, the avocado toast I ordered for breakfast, which you can see in the attached photo, it’s not for a 5 hotel price… In summary, the Kempinski Hotel Das Tirol in Jochberg, Kitzbuehel Alps is undoubtedly a beautiful property with an incredible location. It offers a serene and tranquil atmosphere, perfect for those looking to escape to the Alps. However, to meet the expectations of a true 5-star experience, I believe there's room for improvement in terms of room amenities and the dining options. Despite these minor shortcomings, I still enjoyed my stay and appreciated the stunning natural surroundings and the courteous service of the staff.
Response from Property: Dear valued guest,Thank you very much for choosing the Kempinski Hotel Das Tirol for your stay in the picturesque Kitzbühel Alps and for taking the time to share your feedback with us.I am pleased to learn that you enjoyed the comfortable atmosphere in our hotel as well as the beautiful surrounding and were able to relax in our spacious spa and wellness area on 3.600 sqm. Moreover, I would like to thank you very much for your feedback regarding our attentive staff members, which I will gladly forward to the entire team. However, I am very sorry to read that we were not fully able to meet your expectations regarding our room amenities and our dining options. Kindly be assured that we will discuss your feedback internally within our next manager meeting.The entire team of the Kempinski Hotel Das Tirol and I would be pleased to welcome you again soon.Best regards from Jochberg,Gerhard BosseGeneral Manager
Noura
Superior Room
Stayed in Mar 2023
Family
12 review
10.0/10
Outstanding
Posted on Apr 19, 2023
Thank you to all the staff, great service and a very nice and comfortable hotel. I thank Mohamed for his cooperation and help to us and Andrash Kasuri
Response from Property: Dear valued guest,Thank you very much for staying at the Kempinski Hotel Das Tirol and for taking the time to share your positive feedback with us.I am pleased to learn that you enjoyed your stay in the Kitzbühel Alps and that everything was to your fullest satisfaction. Furthermore, I would like to thank you for your positive words regarding our team and facilities. I will forward your feedback promptly to our staff members.The entire Kempinski Hotel Das Tirol Team and I would be delighted to welcome you back in our beautiful property soon.Kind regards from Jochberg,Gerhard BosseGeneral Manager
Guest User
Deluxe Room
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 28, 2024
Very nice facility. Very clean and excellent service!
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Response from Property: Dear guest, thank you very much for your feedback. Feedback is very important for us to constantly improve. I was very happy to read, that you enjoyed your stay in our beautiful hotel. It is very important to us that you felt very comfortable with us. I am looking forward to seeing you again soon! Best regards from Tyrol Thies Bruhn General Manager
Guest User
Superior Room
Stayed in Nov 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Feb 15, 2025
The overall approach is very old
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Guest User
Superior Room
Stayed in Apr 2023
Couples
1 review
10.0/10
Outstanding
Posted on May 29, 2023
Simply brilliant. Everyone was super friendly.
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Response from Property: Dear guest, Thank you very much for choosing the Kempinski Hotel Das Tirol for your stay in the Kitzbühel Alps and for sharing your excellent feedback with us. I am very pleased that you had a pleasant stay and were able to enjoy your time with us to the fullest. I am happy to pass on your praise to everyone - thank you very much for that. The entire team at the Kempinski Hotel Das Tirol and I would be delighted to welcome you back soon. Best wishes from Jochberg, Gerhard Bosse General Manager
Guest User
Superior Room
Stayed in Apr 2023
Couples
1 review
8.0/10
Very Good
Posted on May 15, 2023
Not our first and it won't be our last stay at the Kempinski Hotel Das Tirol, but we are used to a different service. This time the room wasn't as clean as one is used to from the Kempinski Hotel Das Tirol. There was dirt and hair on the floor. The room was dated.
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Response from Property: Dear guest, on behalf of the entire team at the Kempinski Hotel Das Tirol, thank you very much for your stay and your feedback. It is always a pleasure to receive feedback from regular guests. However, I am saddened to hear that we were unfortunately unable to fully satisfy you during your stay this time. Please be assured that this does not correspond to our usual standard as a Kempinski Hotel and I have already consulted our housekeeping staff. The entire team at the Kempinski Hotel Das Tirol and I would be delighted to welcome you back soon. Best regards from Jochberg, Gerhard Bosse General Manager
Anna Ans
Superior Room
Stayed in Apr 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 27, 2023
Great hotel with fantastic breakfast!
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Response from Property: Dear Anna Ans,Thank you very much for staying at the Kempinski Hotel Das Tirol and for taking the time to share your excellent feedback with us on Trip.com.It is a pleasure to know that you enjoyed your stay with us in the Kitzbühel Alps. Moreover, I will gladly forward your feedback regarding our sumptuous breakfast buffet to our F&B department – thank you very much for it.The Kempinski Hotel Das Tirol Team and I are already looking forward to your next stay with us.Kind regards from Jochberg,Gerhard BosseGeneral Manager
Ümit
Superior Room
Stayed in May 2022
Business travelers
4 review
10.0/10
Outstanding
Posted on Jun 28, 2022
Great, everything was perfect. The employees are all very, very friendly and attentive, my respect💪💪💪👍👍
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Response from Property: Dear guest, On behalf of the entire team at the Kempinski Hotel Das Tirol, thank you very much for choosing our hotel for your stay in the Kitzbühel Alps and for sharing your feedback with us. I am delighted to hear that you had a pleasant stay and were able to enjoy your time with us to the fullest. I would especially like to thank you for your praise of our employees, which I will be happy to pass on to everyone - thank you very much at this point. The entire team at the Kempinski Hotel Das Tirol and I would be delighted to welcome you back soon. Best regards from Jochberg, Gerhard Bosse General Manager
Elodie
Superior Room
Stayed in Nov 2022
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jan 26, 2023
Super hotel Great location and top staff
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Response from Property: Dear Eudine, On behalf of the entire team at the Kempinski Hotel Das Tirol, we would like to thank you for choosing our house during your stay in the Kitzbüheler Alpen and for taking the time to tell us your impressions. It is nice to hear that you had a pleasant stay and that you enjoyed your time with us to the fullest. The entire team at the Kempinski Hotel Das Tirol and I would be very happy to welcome you again soon. Greetings from Jochberg, Gerhard Bosse General manager