Best Western Kamala Jimbaran

Best Western Kamala Jimbaran Reviews

Best Western Kamala Jimbaran

Uluwatu St No.88X, Jimbaran, Kuta, Badung Regency, Bali, Province of Bali, 80361, IndonesiaSee Hotel Details
Best Western Kamala Jimbaran
Best Western Kamala JimbaranBest Western Kamala JimbaranBest Western Kamala Jimbaran
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1 night

Guest Reviews

9.0/10
Great
70 review
Verified reviews
Location8.9
Amenities9.3
Service9.0
Cleanliness9.1
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All reviews(70)
Positive reviews(66)
Reviews with photos/video(19)
Awesome stay(21)
Clean and tidy(18)
Great service(18)
Great location(13)
Great swimming pool(6)
Delicious breakfast(6)
Negative reviews(4)
AleksandrP
Superior Double Room Non smoking
Stayed in Jun 2025
Couple
16 review
10/10
Outstanding
Posted on Jul 28, 2025
Good hotel for this price, Europe and Asian breakfast. Also you can go to Sawaya Club for free being a guest of Best Western Kamala
Lusita
Superior Double Room Non smoking
Stayed in Jun 2025
Solo traveler
3 review
8.5/10
Very Good
Posted on Jul 22, 2025
Great Stay with Warm Service – Just Wished for Better Info at Check-In Thank you, Best Western Kamala, for a comfortable one-night stay. I was very happy with my room on the 5th floor it was in a non-smoking area, just as I requested and the atmosphere was peaceful and clean. A special thanks to Lara Ari from the reservations team, who arranged my airport pick-up. She responded promptly via email, and the driver patiently waited even though my flight was delayed. I really appreciated that extra care after a long journey. However, I feel the check-in process could be improved, especially for guests arriving late. I wasn’t informed that room service ends at 10:00 PM, and there was no mention of this in the room or online. I only found out when I tried to place an order and he was told the restaurant had already closed. As someone who enjoys spa treatments, I was also disappointed to only learn about the hotel’s spa promotions during lunch at check-out, when a therapist offered me the service. Had I known earlier, I would have made time for it but by then, my airport driver had already arrived. That said, I had a great experience with the friendly restaurant staff, and Mr. Yono from housekeeping gave me such a warm welcome that I felt right at home as a local guest. The food was delicious and reasonably priced, definitely worth it. Overall, it was a pleasant stay with lovely staff. With just a bit more information provided at check-in, the guest experience could be even better. Thank you again!
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
travelooor
Superior Double Room Non smoking
Stayed in Apr 2025
Solo traveler
22 review
9.5/10
Amazing
Posted on May 14, 2025
Clean hotel. Great breakfast. Pool is nice and can do some work there. Area could be better. Wifi cuts off in some areas.
Response from Property: Dear Travelooor,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our clean accommodations, great breakfast, and the relaxing pool area — it's wonderful that you were able to get some work done there as well.We appreciate your constructive comments regarding the surrounding area and the Wi-Fi connectivity. We're always looking for ways to improve, and your input is valuable in helping us enhance the overall guest experience.We hope to welcome you back again soon!Warm regards,Raymond A R
Guest User
2 Single Beds, Smoking Room, Superior Room, Balcony, Safe Deposit Box, High Speed Internet Access, Shower Only
Stayed in Jun 2025
Couple
11 review
9.0/10
Great
Posted on Jul 22, 2025
Great stay. Good breakfast. Nice pool. Friendly staff.
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
Suresh thandardas nihalehand
Deluxe Queen Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 13, 2025
Everything went well and smooth tq
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
sherlinS
2 Single Beds, Smoking Room, Superior Room, Balcony, Safe Deposit Box, High Speed Internet Access, Shower Only
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 6, 2025
Will recommend again
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
Annaa
Superior Twin Room Non-Smoking
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 14, 2025
Good location, the room is clean and friendly staffs especially Putu and Ray. They are professional and super nice.
Response from Property: Dear Annaa,Thank you so much for your kind words! We're thrilled you enjoyed our convenient location, clean rooms, and especially the friendly service from Putu and Ray. We'll pass along your compliments to them — they'll be delighted to know they made a positive impression.It was a pleasure having you with us, and we look forward to welcoming you back again soon!Warm regards,Raymond Angelinocx RFront Office Manager
Rocel Anne dela Cruz
Superior Double Room Non smoking
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 15, 2024
Everything is good. The staffs are friendly, The location is good plus the room id clean. 10/10 ❤️
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
Linglin Ching
Superior Double Room Non smoking
Stayed in Feb 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Mar 25, 2025
The location is near Kuta beach and Beachwalk center, it’s very convenient. And the room has little bit smell. But the staff are very friendly and helpful. Thank you for everything.
Response from Property: Dear Linglin Ching,Warmest greetings from Best Western Kamala Jimbaran,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our staff friendly and helpful — your kind words mean a lot to our team.We’re glad you found the location convenient, though just to clarify for future guests, our hotel is located in the Jimbaran area, not directly near Kuta Beach or Beachwalk Center.We also appreciate your feedback about the room smell, and we sincerely apologize for any discomfort. Our team is already looking into this to ensure a fresher and more comfortable environment for all our guests.Thank you once again for staying with us. We hope to have the pleasure of welcoming you back shortly.Best Regards,Raymond Angelinocx RFront Office Manager
Inner exploration
Superior Twin Room Non smoking
Stayed in Jun 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 1, 2024
Staffs are nice room are clean. The price on trip com is the best. Just don’t eat the food there
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
Faancyynancyy
Superior Twin Room Non-Smoking
Stayed in Oct 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Nov 20, 2024
This hotel was one of the good ones I’ve stayed when i was in bali. It’s clean,big,friendly and helpful staff,have pool,good food almost everything. there’s a local place right infront of the hotel called stop makan yuk! It’s really very nice and a bit far away from other areas but it’s close to garuda park.
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
Guest User
Superior Double Room Non smoking
Stayed in Dec 2023
Family
41 review
7.5/10
Posted on Jan 17, 2024
The rooms at this hotel are spacious and well-maintained by the cleaning crew. The housekeeping was the best aspect of this hotel as they were on top of maintaining top notch cleanliness in the rooms. The bathrooms of this hotel were big enough and toilets were sturdy. AC worked well and kept the room cool. The pool was nice and had a special area for small children which was great. The cable package was also good with plenty of western channels. The only drawback was the location. The hotel is very near to GWK park but other than that it is not walking distance from much. The hotel is centrally located BUT you will likely have to take Gojek/ Grab to go anywhere you want. Not much but a few convenience stores and small restaurants was easily walkable. Oh the food here is truly subpar and not worth the money at all. Overall, the hotel is pretty good for the price tag.
Response from Property: Thank you for taking the time to complete our survey and share your feedback about your recent stay. I sincerely apologize that we did not exceed your expectations. Your experience is very important to us, and we are taking your comments seriously.We have already begun reviewing the concerns you raised and are working on improvements. Our goal is to ensure a better experience for all our guests moving forward.We truly appreciate your honest feedback, as it helps us refine our services. I would love the opportunity to personally assist you should you decide to stay with us again.We value your business and hope to have the chance to provide you with a much-improved stay in the future.
manbud
Superior Double Room Non smoking
Stayed in Dec 2023
Solo traveler
6 review
9.5/10
Amazing
Posted on Feb 1, 2024
Beautiful hotel, love the interior and the cleanliness
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
LadySo
Superior Twin Room Non smoking
Stayed in Jan 2024
Traveling with friends
1 review
6.0/10
Posted on Apr 4, 2024
Not a best choice for holiday in my opinion. The location is in mainroad, traffice stuck from the traffic light near by. If you're looking for low price in ulu, that's for you. Cleaniless is ok, you get what you paid. What scary the most is the dark walk way to the room, be ready to walk through the darkness of the room.
Response from Property: Thank you for taking the time to complete our survey and share your feedback about your recent stay. I sincerely apologize that we did not exceed your expectations. Your experience is very important to us, and we are taking your comments seriously.We have already begun reviewing the concerns you raised and are working on improvements. Our goal is to ensure a better experience for all our guests moving forward.We truly appreciate your honest feedback, as it helps us refine our services. I would love the opportunity to personally assist you should you decide to stay with us again.We value your business and hope to have the chance to provide you with a much-improved stay in the future.
Guest User
Superior Double Room Non smoking
Stayed in Dec 2023
Other
14 review
10/10
Outstanding
Posted on Feb 10, 2024
Nice clean hotel with good service and attentive staff. When upon arrival I realized that phone is left at reception of the place I came from, receptionist found contact and arranged Gojek delivering my phone. Recommend!
Response from Property: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.