Big Orange Hotel Jitra

Big Orange Hotel Jitra Reviews

Big Orange Hotel Jitra

47 & 48 Pekan Jitra 3, Jitra, Kedah, 06000, MalaysiaSee Hotel Details
Big Orange Hotel Jitra
Big Orange Hotel JitraBig Orange Hotel JitraBig Orange Hotel Jitra
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1 night

Guest Reviews

7.5/10
35 review
Verified reviews
Location8.3
Amenities6.8
Service7.8
Cleanliness7.2
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All reviews(35)
Positive reviews(31)
Reviews with photos/video(10)
Great location(4)
Negative reviews(4)
Mie Hamdan
Deluxe Double Room
Stayed in Feb 2025
Couple
3 review
6.0/10
Posted on Apr 2, 2025
The room is not the same as in the picture, the price is not affordable, very disappointed with this experience.
Response from Property: We’re truly sorry to hear that your stay didn’t meet expectations. We understand how important accurate photos and fair pricing are, and we apologize for any mismatch. Your feedback will be shared with our team for improvement. We hope to have the chance to serve you better in the future.
Anonymous User
Double Room
Stayed in Mar 2025
Business traveler
39 review
10/10
Outstanding
Posted on May 25, 2025
Hotels served good breakfast. Rooms are clean and hotel is also strategically located
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Anonymous User
Deluxe Double Room
Stayed in Jan 2025
Family
6 review
7.5/10
Posted on Feb 13, 2025
Small room needs touch up - great location
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
hansbelle
Deluxe Double Room
Stayed in Aug 2023
Solo traveler
46 review
10/10
Outstanding
Posted on Oct 3, 2023
It was my first time staying in this excellent hotel. I'm so happy, feels great and wonderful while staying 2 days st this hotel. The room was very tidy, clean and perfect. I was intended to extend for 1 more day. Unfortunately I have to go back home. I will definitely book this hotel when I visit to Jitra again..
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
HUI WEN97
Deluxe Double Room
Stayed in Feb 2025
Business traveler
48 review
3.0/10
Posted on Mar 20, 2025
Normal bath water small
Response from Property: Thank you for your feedback. We apologize for the low water pressure during your stay. We will look into this issue and work on improving it for a better experience. We appreciate your support and hope to welcome you again.
Jiaa
Deluxe Double Room
Stayed in Mar 2023
Couple
25 review
10/10
Outstanding
Posted on May 27, 2023
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Ahlep
Deluxe Double Room
Stayed in Nov 2023
Couple
13 review
5.0/10
Posted on Jan 17, 2024
The hotel not provide hairdryer and limited plug socket mear the bed
Response from Property: Thank you for taking the time to leave us a review. We are sorry to hear that your experience was not up to your expectations. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Chin Han
Deluxe Double Room
Stayed in Apr 2024
Business traveler
87 review
4.0/10
Posted on May 28, 2024
Terrible hotel! Will never stay again.
Response from Property: Thank you for taking the time to leave us a review. We are sorry to hear that your experience was not up to your expectations. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Kahlen Poh
Deluxe Double Room
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Oct 5, 2023
Great location and convenience to go anywhere. Served with breakfast everyday. Simple but nice, I like it.
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Couple
16 review
9.5/10
Amazing
Posted on Jan 2, 2024
ALL GOOD AND EXCELLENT AND I WILL COME AGAIN
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business traveler
10 review
6.0/10
Posted on Dec 14, 2023
Simple boutique hotel. Room is ok. Simple food for breakfast.
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Guest User
Deluxe Double Room
Stayed in Jan 2023
Family
5 review
8.5/10
Very Good
Posted on Feb 22, 2023
The room was okay to stay a night. But the aircond is less cold. Maybe should upgrade it. Overall was okay👍
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Anonymous User
Double Room
Stayed in May 2024
Family
4 review
6.5/10
Posted on Jun 16, 2024
value for money
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Anonymous User
Deluxe Double Room
Stayed in Sep 2022
Solo traveler
1 review
9.0/10
Great
Posted on Oct 25, 2022
overall its okey and u guys need to try it
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Anonymous User
Deluxe Double Room
Stayed in Oct 2022
Family
1 review
8.5/10
Very Good
Posted on Nov 10, 2022
Good service. Cleanliness room.
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!