To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(4172)
Positive reviews(4160)
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Delicious breakfast(518)
Well designed(219)
Tasty restaurant(135)
Perfect for kids(126)
Delicious buffet(88)
Garden view(35)
Children's amenities available(31)
Clean pool(15)
Negative reviews(12)
w dan
Classical Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
My stay at the hotel was fantastic, and I’d like to thank the staff for their outstanding service. Special thanks to 王苹 王全静 李心盈. Thank you again to the entire team for making this a delightful experience.
Response from Property: Thank you for your praise of the hotel. We will continue to improve our service quality and strive to bring you a better stay experience in the next time.
A.R.
Classical Standard Room
Stayed in May 2024
Business travelers
40 review
4.7/5
Amazing
Posted on Jun 9, 2024
I had a wonderful stay in this hotel. Good variety of Chinese and western food in breakfast and in dinner buffet. Ms. Dou Qin Qin and Mr. Troy and in the restaurant speak good English and they were very helpful and supportive.
Response from Property: Thank you for your affirmation of us. We will continue to work hard to improve the quality of service and strive to bring you a better experience next time~!
Guest User
Classical Queen Room
Stayed in Aug 2023
Business travelers
1 review
3.5/5
Posted on Oct 3, 2023
Housekeeping people are very nice. Huge hotel for attending the conference. The room is fine. Bed is comfortable. But it’s not very convenient, no restaurants, convenient stores, etc. nearby. Need to walk 20 mins to a mall. No clock in the room, the refrigerator is not cold, the weighing scale is old style, barely see the numbers.
Response from Property: Thanks for your feedback and suggestions on the hotel. We will make improvements and strive to provide better service!
Yang
Classical Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Great service and nice food, especially breakfast buffet
Response from Property: It's our honor to receive your affirmation,we will continue to strive to provide higher quality services!
Andaloo
Boutique Queen Room
Stayed in Nov 2023
Family
22 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Fantastic hotel. Awesome building design, comfortable rooms, great breakfast. can't complain
Response from Property: Thank you for your recognition of our hotel!We will continue to provide you with high-quality service and look forward to meeting you again!
Foo
Classical Suite
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Sep 1, 2024
All good so far..!!!
Response from Property: Thank you for your recognition of the hotel. We will strive to provide better service
Guest User
Boutique Queen Room
Stayed in Mar 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 6, 2023
It was wonderful to stay.
Response from Property: Thank you very much! It's our pleasure to provide service for you.We hope that you had a delightful time in Shandong Hotel.
Guest User
Classical Queen Room
Stayed in Dec 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The experience of staying in Shandong Building is very good! The location is excellent, far away from the hustle and bustle, but the transportation is convenient. It is very convenient to take a taxi to the city center; the hotel rooms are fully equipped, comfortable, warm, spacious, bright, clean and tidy, the bed quality is good and the sleep quality is good; the breakfast is rich and diverse, with the management and service concept of a five-star hotel, the ingredients are fresh, delicious, nutritious and healthy, and the regional characteristics are distinctive and unique, which makes people feel very happy and comfortable! The service of the hotel staff is very thoughtful, meticulous and enthusiastic. Whether it is the front desk lobby, hotel rooms or restaurant services, they are all great! Here I would like to specially thank the housekeepers of the hotel restaurant, Dou Qinqin and Li Zhaomeng, and praise their extremely thoughtful, enthusiastic and heartwarming service! Let us feel at home! The hospitality of Shandong is really not in vain! Here you will come with excitement and return with satisfaction! I will stay again next time I go to Jinan! I wish Shandong Building a steady and long-term development! I also wish the restaurant housekeeper and hotel staff a happy New Year and all the best!
Original TextTranslated by Google
6/20
Response from Property: Shandong Building adopts the world-famous Portman shared space design, allowing you to feel a wider space and vision. It has a superior geographical location, close to two natural oxygen bars, Thousand Buddha Mountain and Quancheng Park. It is a must-go place for leisure and relaxation during holidays. It is also close to famous Jinan attractions such as Quancheng Road, Daming Lake, and Baotu Spring. The transportation is convenient, and the unique love-style service makes you feel more intimate and warm. Thank you very much for recording this unforgettable journey with your camera. I hope the building can become your first choice for staying in Jinan and look forward to meeting you again!
Guest User
Classical Queen Room
Stayed in Feb 2025
Solo travelers
60 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Very good and very satisfied. Shandong Building and Shandong Hall are in the same courtyard. Very convenient. Quancheng Park is downstairs. The scenery is beautiful. The room service is thoughtful. A lot of fruit snacks are given. It is also convenient to order takeout.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your full praise, your recognition is the greatest encouragement to us! Every employee of Shandong Building treats guests from all over the world with heart, adhering to the service concept of "sunshine smile warms people, love service warms the heart", looking forward to your visit, and always caring about your stay experience~ The guest rooms have different views, which is also a major feature. To the south, you can see the Taishan Mountains in the distance, to the north, you can enjoy the Quancheng Park, to the east, you can see the natural oxygen bar of Qianfo Mountain, and to the west, you can see the Nanjiao Garden. Every room is guaranteed to bring you a different visual feast! Thank you again for your praise, and I wish you all the best and a happy family!
Guest User
Classical Queen Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Perfect parent-child experience! Jinan Shandong Building is worthy of being a five-star family-friendly hotel!
As a family traveling with children, the experience of staying at Jinan Shandong Building this time completely exceeded expectations! From check-in to check-out, every detail made us feel caring and professional, and the children had a great time, so we must give it a five-star rating!
Environmental facilities: ⭐⭐⭐⭐⭐
The hotel lobby is grand and warm, and the garden landscape design is full of Qilu cultural charm. Every shot is a blockbuster! The room is spacious and bright, the bedding is soft and comfortable, and the items are all available. The best is the indoor heated swimming pool and children's playground, where the children don't want to leave!
Service: ⭐⭐⭐⭐⭐
The front desk upgraded the executive suite considerately, and also helped to know how to use the items, and asked if a child guardrail was needed~ The staff Wang Qianqian, Li Jixia, and Wang Yanan were particularly enthusiastic. They would take the initiative to say hello when they saw the children, and also gave cute little gifts, which was full of heartwarming!
Dining experience: ⭐⭐⭐⭐⭐
The menu is rich in variety, including Shandong-style braised pork and sweet rice, as well as Western-style pastries, fruits and freshly made egg pancakes suitable for children. The Shandong cuisine in the Chinese restaurant is authentic and exquisite. I recommend salmon and various desserts. The whole family is super satisfied!
Geographic location: ⭐⭐⭐⭐⭐
It is close to Quancheng Park, a 10-minute walk to Qianfoshan Scenic Area, and a 15-minute drive to Daming Lake and Baotu Spring. It is very convenient to shop and eat in the surrounding business districts.
In short, Shandong Building is definitely a treasure choice for parent-child travel! It has both the quality of a high-end hotel and the warmth of home. It is highly recommended for families traveling with children! I will come again when I have time~^_^
Original TextTranslated by Google
6/9
Response from Property: 非常感謝親親的滿分好評,您的認可是對我們最大的鼓勵!山東大廈每一位員工都是秉承着“陽光微笑暖人,Love服務暖心”的服務理念用心對待五湖四海的賓客們,期待着您們的光臨,也時刻關切着您們的入住體驗~客房一房一景也是一大特色,朝南遠觀泰山山脈,朝北欣賞泉城公園,朝東是千佛山天然氧吧,朝西則是南郊園林,保準每個房間都能帶給您別樣視覺盛宴!再次感謝您的好評,祝您萬事如意,闔家歡樂!
Lanseyuanquan
Classical Queen Room
Stayed in Dec 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Jan 14, 2025
If Shandong Mansion is rated as a five-star hotel, 95% of other hotels can only be downgraded by one level. The luxury of Chinese culture is unparalleled in details and style. The breakfast is rich and high-end, and the swan pool is pleasing to the eye. There are many high-end Chinese stores in the lobby corridor, involving custom clothing, ready-made clothes, iron pots, jade, calligraphy and painting, tea art, and Shandong specialties. The Sharp TV in the room is a bit small, but the picture quality and sound quality are excellent. The shower water flow is the unique water feeling of top-level products. The garden downstairs is enough for walking and watching for most of the day.
Thanks to Xiao Lu at the front desk (if I remember correctly) for upgrading to the 21st Century room type for free!
Original TextTranslated by Google
6/15
Response from Property: Thank you for choosing Shandong Hotel and willing to spend your precious time to share your stay experience. Shandong Hotel is located in the center of Jinan, with thousands of acres of urban gardens, adjacent to Quancheng Park and Qianfoshan Scenic Area, close to Shungeng Road, Ma'anshan Road and other urban main roads, with convenient transportation. The overall building adopts the world-famous Portman shared space structure, with open and bright space, bright and clean rooms, one room with one view, allowing you to enjoy the natural comfort, and the facilities in the room are highly intelligent. Guests staying in the hotel can swim, exercise and sauna for free, 15 kinds of fitness equipment, and the newly opened children's playground are very suitable for the elderly and children. The swimming pool is equipped with professional pool guards, allowing you to play safely and comfortably. It is very cost-effective among hotels of the same star rating. The Garden Cafe has many local specialties for breakfast, including pancakes, meat fire, and sweet tofu brain. We look forward to your tasting~ Shandong Hotel's unique love-style service makes you feel at home and warm. We also hope to become your loyal choice in Jinan. I wish you a happy life and look forward to meeting you again!
Guest User
Classical Queen Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Shandong Hotel really exceeded my expectations. The hotel environment is good, the rooms are very comfortable, and it is not far from the scenic area. You can walk to Qianfo Mountain. The restaurant on the first floor of the hotel is rich and delicious. I would also like to thank the two girls in the breakfast restaurant for their enthusiastic service. Thank you Huang Ruirong and Li Wenjing. I would also like to thank the handsome brother Fa Zhenhan who makes coffee for me every day in the lobby bar. He is handsome and nice.
Original TextTranslated by Google
6/10
Response from Property: We are very touched by your comments. As a window unit showing civilization in the city, we let you feel the hospitality of Shandong. Shandong Hotel is very proud! Thank you for choosing Shandong Hotel and willing to spend precious time to share your stay experience. You almost remember the names of every employee who is fortunate enough to serve you. Please allow me to express my gratitude to you on their behalf! As a five-star hotel with a thousand acres of royal gardens, we are very grateful to have guests like you who trust and support the hotel for 22 years. Your recognition and praise have given us full energy and motivation to move forward! We met on the central axis of the city by chance, and we are willing to be your warm home in this beautiful city! I wish you a smooth life and work, and a happy family!
Guazimami
Classical Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
This time, I stayed at Shandong Hotel with my whole family to celebrate the Chinese New Year. In addition to the incomparable superior environment, spacious and clean rooms, every enthusiastic employee made us feel at home. Although we arrived in the evening, Chen Ying and Duan Yujie, the floor supervisors, came to understand our needs as soon as we checked in, and prepared fruits, snacks and snake dolls for the children. Whether at the front desk, restaurant or guest room, or even the handsome service guy at the door, we face warm smiling faces every day, and we can feel that they take care of us from the bottom of their hearts like treating our relatives. Even before leaving, Zheng Youhao from the front office specially sent us a brand new packing box to help us express our luggage. The 8-day holiday ended in a hurry, and I look forward to going home again next time and staying in Shandong Hotel again!
Original TextTranslated by Google
6/10
Response from Property: 左右兩山,前後兩園,綠樹環繞,毗鄰泉城公園氧吧,遙望千佛山盛景,早上起來伸個懶腰,滿目夏日好時光,再於花園咖啡廳品嚐美味餐食,看天鵝戲水,野鴨追鬧,美好的一天就此展開~一份小禮物寄託着我們對您們濃濃的關切之情,希望我們的Love式服務讓您真切感受到真誠與温暖,有緣邂逅於城市中軸網上,望我們能夠成為您在濟南的朋友,期待再度相會,祝您生活工作順心如意,闔家美滿!
Guest User
Executive Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
After doing some research, I chose Shandong Mansion, which was recommended by many people. The stay experience was very good. I have a little cleanliness obsession, and Shandong Mansion is indeed a government-oriented hotel. The sanitary conditions are completely in line with my expectations.
The housekeeper Huang Yue is very considerate and has a very good attitude. Seeing that there are children following me, she took the initiative to give the children small gifts, and actively responded to and solved all problems during the stay.
Regarding breakfast, I like the coffee from the self-service coffee machine in Shandong Mansion. I want to ask what brand of coffee beans it is... I will still choose Shandong Mansion next time I go to Jinan.
PS: Girls in Shandong are really tall~~~~
Original TextTranslated by Google
6/10
Response from Property: The overall architecture of Shandong Building adopts the Portman shared space structure. The space is open and bright. Six sightseeing elevators soar up. The overall view is so "transparent"! The stairs are also very distinctive and full of design. The Running Man team has taken photos and checked in on them. They are so beautiful! I believe that children will definitely like it! Thank you again for your full praise. I look forward to you bringing your baby to experience it next time. I believe there will be a different surprise. I wish you and your family a happy life~
ellenchen2008
Classical Standard Room
Stayed in Jan 2025
Couples
23 review
5.0/5
Outstanding
Posted on Feb 5, 2025
This hotel surprised me! Although it is a bit old, the facilities are still very clean and convenient. The environment is also very elegant and atmospheric. The breakfast tastes good and there are many choices. The service is also very enthusiastic. The ladies are all very beautiful.
Original TextTranslated by Google
Response from Property: 山東大廈真可謂是性價比極佳的選擇,符合人體五區舒適的百年品牌的床品守護您的恬夢之旅~入住賓客還可以憑房卡免費游泳、健身、桑拿~呼吸着天然氧吧的新鮮空氣,在觀景房內靜享自然舒適!清晨帶着沐浴後的芬芳去可以看到天鵝舞蹈的餐廳愜意的吃早餐,開啟您一天的美好心情吧!感謝您的讚許,祝您生活順心如意!