Grand Mercure Jinan Sunshine

Grand Mercure Jinan Sunshine Reviews

Grand Mercure Jinan Sunshine

No.33 Yangguang New Road, Huaiyin District, Jinan, Shandong, 250022, ChinaSee Hotel Details
Grand Mercure Jinan Sunshine
Grand Mercure Jinan SunshineGrand Mercure Jinan SunshineGrand Mercure Jinan Sunshine
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1 night

Guest Reviews

9.4/10
Outstanding
1625 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1625)
Positive reviews(1578)
Reviews with photos/video(177)
Delicious breakfast(157)
Friendly front desk staff(118)
Large rooms(79)
Perfect for business trips(53)
Has rooms for families(15)
Delicious buffet(13)
Tasty restaurant(10)
Luxurious(9)
Negative reviews(47)
Valeriia1030
Superior King Room
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 17, 2025
Me and my boyfriend stayed here in July 2025. The hotel is great, the room was clean and nice. Had all necessary amenities, bed was comfy, we both don’t smoke so non-smoking room smelled great for us. The service was pretty good too, even though stuff did not speak much English, they were helping and friendly. The only sad thing was, the room didn’t have mini fridge, so we needed to go downstairs to put stuff in the cafeteria fridge, it wasn’t very convenient. But the rest was a 5 star experience. Highly recommend
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. There is a small refrigerator in our room,but it can only be refrigerated,not frozen.We hope to welcome you back to our hotel very soon!Sincerely
Kaiying Natalie
Superior King Room
Stayed in Apr 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on May 26, 2025
Good services, complimentary breakfast was really good with a wide selection. Helpful staff that can converse in english
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine.It is always a pleasure to receive positive feedback. The hotel has been in operation for 11 years and we are striving to improve the environment in all aspects.Thank you again for your sharing. We are looking forward to your next visit.
Ramalhote
Superior King Room
Stayed in Sep 2024
Business traveler
19 review
10/10
Outstanding
Posted on Nov 5, 2024
Had a great stay in here, nothing good to eat nearby was a bad point...need to move to find a decent sinner
Response from Property: Dear guests, thank you very much for choosing to stay at Grand Mercure Jinan Sunshine One Bai Accor Hotel. The hotel has always adhered to the concept of service-oriented, and is committed to providing every guest with a guest service experience of a home away from home. The hotel is located in the center of the western business district of Jinan, surrounded by large and small shopping malls, transportation and life are very convenient, is a good choice for travel in Jinan, thank you again for sharing your experience with us, we sincerely look forward to providing you with a better experience in the future.
Raindy
Superior King Room
Stayed in Apr 2024
Business traveler
10 review
9.0/10
Great
Posted on May 12, 2024
Need to improve all staff for english comunication (if have foreigner guess)
Response from Property: Dear guests, thank you very much for staying at our Grand Mergrand Jinan Sunshine Hotel. As for the language questions you mentioned, we will certainly strengthen training to improve ourspoken English ability. Thank you very much for your suggestions and recognition.Wish you happy every day!
Tamara
Superior King Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Feb 18, 2025
It was very enjoyable and would easily go there again.
Response from Property: Dear guests, thank you very much for choosing to stay at Grand Mercure Jinan Sunshine One Bai Accor Hotel. Grand Mercure is located in the western part of Jinan, with convenient transport, and the hotel's buffet breakfast is rich and delicious. Thank you very much for your support and recognition of the hotel; home is a haven from the wind, a corner of warmth for the body and mind. Love is home, and our hotel will use its own intimacy and warmth to become your heart's home away from home. We will continue to keep the pillows warm, work hard, and constantly optimise our services, looking forward to providing you with a more satisfactory stay experience, and we look forward to the next time we are fortunate enough to receive your five-star praise. Thank you again for sharing, and we look forward to your visit again.
tan Pat
Superior Room (2 beds)
Stayed in Jun 2024
Family
16 review
8.0/10
Very Good
Posted on Jul 16, 2024
The hotel looks dated externally but rest assured that rooms are clean n big n not dated inside the room The hotel offers plenty of seafood in the cafe.
Response from Property: Dear guests, thank you very much for choosing to stay at Grand Mercure Jinan Sunshine One Bai Accor Hotel. The hotel self-service is rich in variety and delicious. Thank you very much for your support and recognition of the hotel. We will continue to keep the pillow hot, continue to work hard, and constantly optimize our services, looking forward to bringing you a more satisfactory stay experience, looking forward to the next time I am fortunate to get your five-star praise~ Thank you again for sharing, look forward to your visit again.
Isabella Kai
Superior King Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 3, 2025
It was a great stay
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely
Qian
Superior Room (2 beds)
Stayed in Jul 2023
Traveling with friends
1 review
8.0/10
Very Good
Posted on Aug 18, 2023
overall hotel is good. just the breakfast that claimed included in the booking actually only for one person per room. I booked two rooms for 4 person. If all of us go for breakfast will need pay extra. 69RMB each person. Although actually we didn't go for breakfast at all. So no comment on food. And this detail rule is not clear until the day of check in. Just a remind when you book and confirm you reservation
Response from Property: Dear guest, thank you for staying at Grand Mercure Jinan Sunshine. We are very pleased to hear that you are satisfied with your overall stay. For the confusion caused by the price of the breakfast package, I would like to express my sincere apologies to you. The same room type will show different prices on the reservation platform, divided into no breakfast, including 1 breakfast and including 2 breakfasts, you can choose different prices according to your actual number of guests and breakfast needs when booking the room. Usually the booking platform will give you a confirmation message with the price and breakfast prompts, when you check in, the hotel front desk staff will also confirm your order information with you. If you have any questions during your stay, please contact our staff and we will solve them for you as soon as possible. Thank you again for your attention and have a good life.
Guest User
Superior King Room
Stayed in May 2023
Solo traveler
20 review
9.0/10
Great
Posted on Jul 27, 2023
Very friendly and helpful hotel staff! Great service!
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Omar Baara
Superior King Room
Stayed in Jun 2023
Business traveler
6 review
9.0/10
Great
Posted on Aug 6, 2023
Location is great, Staff speaks English
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
MAHMOUD KROUMA
Superior King Room
Stayed in Oct 2022
Business traveler
38 review
10/10
Outstanding
Posted on Nov 21, 2022
It’s great location and great staff at front desk .rooms are very clean and well equipped .
Response from Property: Dear Guest，we very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Superior King Room
Stayed in Apr 2025
Business traveler
32 review
10/10
Outstanding
Posted on May 20, 2025
The service attitude of this hotel is very good, the room is clean and comfortable, the facilities are complete, and the cost performance is very high. The location is also excellent, close to attractions and commercial areas. I will recommend this hotel to my friends.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our Jinan Sunshine 100 Accor Grand Mercure Hotel. We are very happy to see your good comments and customer satisfaction. We have always hoped to use an elegant and clean environment to leave guests with a comfortable and satisfactory stay experience, and to take good care of our guests with our warm, thoughtful, high-quality and attentive service to satisfy them. Our hotel has its own parking lot, ground parking lot, underground parking lot, and sufficient parking spaces to meet your different needs. I will definitely share it with my team members, and I believe it will bring great encouragement to everyone. Please rest assured that we will continue to work hard to provide you with better services in future work!
Meishinijiuchixigua
Superior King Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 12, 2025
The front desk attitude is very good, the hotel environment is first-class, I will choose here next time I come to Jinan on business
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Grand Mercure Jinan Sunshine 100 Hotel. Thank you very much for your support and recognition of the hotel. Our hotel will use our thoughtfulness and warmth to become your home away from home. We will continue to maintain our enthusiasm, work hard, and constantly optimize our services, hoping to bring you a more satisfactory stay experience. Thank you again for sharing and look forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 6, 2025
The room hygiene, environment and service are all satisfactory. However, the water supply suddenly stopped when I was taking a shower at night. The water supply was very small and turned cold, which made the experience worse. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Grand Mercure Jinan Sunshine 100. Grand Mercure is located in the bustling area of ​​western Jinan, with convenient transportation. The hotel's buffet breakfast is rich and delicious. Thank you very much for your support and recognition of the hotel. Our engineering team attaches great importance to the water outage problem you mentioned and will check and repair it one by one. During your stay, if you have any questions, you can contact our staff at any time and we will solve them for you as soon as possible. I look forward to your choice of experience next time you travel. Thank you again for your feedback and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2025
Family
11 review
10/10
Outstanding
Posted on May 9, 2025
The location is good, not far from the attractions, and it is convenient to eat around. The lobby is not big, but the room size is OK. The weather was good when I went to Jinan during the May Day holiday, but there was poplar catkins.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Grand Mercure Jinan Sunshine 100 and taking the time to share your stay experience with us. We cherish every guest's praise and are very happy to hear your recognition of our work. The hotel is located in the center of Jinan's western business district, surrounded by large and small shopping malls, and transportation and life are very convenient. The Eurasia Grand View City Complex is 350 meters away from the hotel. As a high-end brand hotel with local characteristics managed by the French Accor Hotel Group, both hardware and service are committed to creating a comfortable and satisfactory stay experience for guests. If you have any questions and help during your stay, you can tell our service staff or the hotel duty manager, and we will solve your worries as soon as possible and satisfy you. We hope to provide you with better services as always in the future, and sincerely look forward to your visit again!