Hampton by Hilton Jiaxing Canal

Hampton by Hilton Jiaxing Canal Reviews

Hampton by Hilton Jiaxing Canal

Building 1, Taihe Commercial Plaza, No.168, Longzhou Road, Chengnan Sub district, Nanhu District, Jiaxing, Zhejiang Province, China, Nanhu District, Jiaxing, Zhejiang, ChinaSee Hotel Details
Hampton by Hilton Jiaxing Canal
Hampton by Hilton Jiaxing CanalHampton by Hilton Jiaxing CanalHampton by Hilton Jiaxing Canal
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Guest Reviews

9.8/10
Perfect
5478 review
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(5478)
Positive reviews(5461)
Reviews with photos/video(1141)
Delicious breakfast(1064)
Friendly front desk staff(965)
Near shopping area(454)
Convenient for shopping(374)
Loved the view(334)
Perfect for business trips(233)
Awesome gym(51)
Delicious buffet(45)
Negative reviews(17)
Ben Ang MW
Cozy Queen Room
Stayed in Apr 2025
Solo traveler
14 review
10/10
Outstanding
Posted on Jun 4, 2025
The standard and service is top notch, my booking came with breakfast. Food served was buffet style, offering both Asian and Western cuisines. I had a very good rest during my stay in the hotel, and will definitely be back again :) Ps, also received a small goodie bag upon check in, tqsm!
Response from Property: 【免按金入住】【早餐隨行包】今日份開心是來自您的認可,為您提供優質的服務是歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗。——賓客關懷經理Bingo
Business traveler
Cozy 2-bed Room
Stayed in Apr 2025
Business traveler
21 review
10/10
Outstanding
Posted on Jun 3, 2025
Excellent for business travelers, good food, excellent restaurants are nearby
Response from Property: 【繁華夜景】【免費升房】今日份開心是來自您的認可,為您提供優質的服務是歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗。——賓客關懷經理Bingo
Guest User
Cozy Queen Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 11, 2025
Excellent stay, hotel feels very modern and new, and the breakfast buffet was fantastic. thanks 程程 for her service as well.
Response from Property: 嘿嘿,這都是我們應該做的,讓每一位顧客有朋友般的體驗一直是我們歡朋品牌追求的目標,我們也會堅定我們友善、可靠、關懷、周全的服務理念、為每一位顧客提供始終如一的高品質服務!我們很期待您的再次光臨!——關愛接待主管Elaine
Shasa48
Cozy Queen Room
Stayed in Nov 2024
Business traveler
30 review
10/10
Outstanding
Posted on Dec 18, 2024
I highly recommend this hotel. It’s the second time that I’ve stayed here and if I come to Jiaxing again, I would stay here again. Breakfast is very good, room is spacious and clean. Perfect place to choose if you come for a business trip.
Response from Property: 非常感謝您細緻的評價,歡小朋的幸福感油然而生。一句美好的稱讚,一條滿意的評語,猶如夏季裏的一絲涼爽,賜予歡小朋滿滿的鬥志和動力。怎能不讓歡小朋繼續努力,保持最佳的狀態,提供更加優質暖心的服務呀,在漫漫旅途中能夠成為客官的驛站,希望此次與歡小朋的相遇能成為您心裏的美好回憶,期待與您的下一次見面哦!——關愛接待主管Elaine
Thundercat
Cozy 2-bed Room
Stayed in Nov 2024
Couple
5 review
9.5/10
Amazing
Posted on Dec 21, 2024
Clean and spaces hotel room. Good breakfast offers by the hotel.
Response from Property: Thank you for staying at Hampton by Hilton Jiaxing Yunhe and sharing your experience. We are very sorry that we did not receive your full praise this time. Can you talk to Xiao Li about any questions during your stay? We also welcome you to come again next time. We will strive to get your full praise. See you next time~——Bingo, Guest Care Manager
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jul 7, 2025
I love my stay. Will come back for my future business trip
Response from Property: 【長期寄存行李】【高層景觀陽台】像您這樣認真式點評的歡寶們來一打吧,看到您寫小作文式的分享,歡小朋真的開心!專業温馨的歡小朋是您的貼身管家,衹要您滿意,歡小朋也就放心了!嘉興運河希爾頓歡朋全體小夥伴盼望您的歸來喲~——關愛接待主管Elaine
Guest User
Cozy 2-bed Room
Stayed in May 2025
Business traveler
33 review
8.0/10
Very Good
Posted on Jun 8, 2025
Nice hotel good surrounding restaurants open till late night
Response from Property: 【健康熱早餐】【免費健身房】親愛的朋友!未能得到您的滿分好評,小朋真是很遺憾的,您的建議小朋會好好反思的,做得不足的方面也會加以改正!希望您能夠再給歡小朋一個機會。在您入住期間有任何問題您都可以隨時告訴我們的,我們一定第一時間為您解決問題,希望下次能夠讓您有一個更好的體驗,能看到我們的改變。嘉興運河希爾頓歡朋酒店全體員工竭誠期待您再次光臨 !——關愛接待主管Elaine
MIB111
Superior Queen Room
Stayed in Jun 2024
Business traveler
118 review
9.5/10
Amazing
Posted on Jul 24, 2024
An international hotel with a high CP rate. The staff are very friendly and helpful. Breakfast is simple and nice.
Response from Property: 親,讀到您的點評真是既感動又失望呢,感動您對歡朋是非常認可的,這麼用心的表揚歡朋,失望的是沒有得到您的全5分呢!也感到非常抱歉沒能服務好您,希望下次入住能讓您滿意,能得到您的全五分好評,讓我們熱情和細緻的服務感動每一位入住的客人,並期待你的再次光臨,在住期間有何需要一定要記得跟前台的小姐姐小哥哥説哦,我們會竭盡所能,衹為您的一展笑顏!——關愛接待主管Elaine
The Nomad
Cozy 2-bed Room
Stayed in Jun 2024
Solo traveler
41 review
10/10
Outstanding
Posted on Oct 5, 2024
Very good hotel, great service, breakfast with a lot of variety, the room was big and clean. Gym and laundry service are available. Will definitely stay there again
6/7
Response from Property: 像您這樣認真式點評的歡寶們來一打吧,看到您寫小作文式的分享,歡小朋真的開心!專業温馨的歡小朋是您的貼身管家,衹要您滿意,歡小朋也就放心了!嘉興運河希爾頓歡朋全體小夥伴盼望您的歸來喲~——關愛接待主管Elaine
Guest User
Cozy Queen Room
Stayed in Mar 2025
Business traveler
15 review
9.7/10
Amazing
Posted on May 3, 2025
好的还不错I have a nice night in this hotel!very good very very good
Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的支持,沒有得到您5分好評,歡小朋心裏還是有點點的失落,但是我們還是很慶幸能得到您對酒店的點評,讓我們有了一次進行自我檢查和自我提升的機會;衹願您能擯棄前嫌,繼續指正接納歡小朋的不足之處,歡小朋翹首以盼誠心期待您的繼續關注和支持。祝:工作順利,天天好心情!——關愛接待主管Elaine
Guest User
Cozy 2-bed Room
Stayed in Jun 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 23, 2024
真的很好goooooooooooooooooooooooooooooooooooooooooooooood
Response from Property: 哇塞!看到了您對歡小朋的肯定不禁熱淚盈眶啊!為您提供優質的服務是我們歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗!——關愛接待主管Elaine
JLS1
Cozy Queen Room
Stayed in Aug 2024
Couple
10 review
10/10
Outstanding
Posted on Oct 1, 2024
Extended the booking for a night and the staff were extremely helpful. Checked if we wanted new linens, housekeeping timings ect. Fantastic service; the room is worth every penny you have to spend on it.
Response from Property: Huanbao, who is a serious reviewer like you, please give me a try. Seeing your essay-like sharing, Huanbao is really happy! The professional and warm Huan Xiaopeng is your personal butler. As long as you are satisfied, Huan Xiaopeng will be at ease! All the friends at Hampton by Hilton Jiaxing Canal look forward to your return~——Elaine, Care Reception Manager
eggnak
Superior Queen Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on Mar 30, 2024
Very helpful team. Had some questions and Bingo was very helpful in assisting. Spacious place, and a mall nearby. Great!
Response from Property: Seeing your praise, Huan Xiaopeng is very shy! It is our greatest honor to serve you well, and we are even happier that we can bring you warmth and accompany you to spend more happy time during your journey. The best travel is to find a long-lost feeling in a strange place. From your words, Huan Xiaopeng can see your satisfaction with Xiaopeng. Xiaopeng will not be proud~ He will only keep moving forward with your praise! ——Guest Care Manager Bingo
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Business traveler
8 review
8.0/10
Very Good
Posted on Mar 11, 2025
It was not bad, location is fair. Gym needs an update
Response from Property: Dear guests, hello! First of all, I would like to express my sincere apologies to you. You chose us among many hotels, but we failed to leave you with a satisfactory stay experience and good memories. It is really because we did not do well enough and failed to take good care of you! Secondly, we are very glad to receive your constructive comments on the hotel, which gave us an opportunity to conduct self-examination and self-improvement. At the same time, we like and admire your frankness, because Xiaopeng is the same, he corrects his mistakes as soon as he knows them. We hope you can continue to pay attention to us. The front desk mates will also try their best to solve the problems you reported. We are very sorry that we cannot give you a satisfactory stay experience. ——Bingo, Guest Care Manager
Hi there!
Cozy 2-bed Room
Stayed in Feb 2024
Traveling with friends
35 review
10/10
Outstanding
Posted on Mar 5, 2024
Very clean and new hotel! Hotel breakfast was complete with desserts (mini cakes). We would like to complement the hotel staff team especially Mr 李彬杰! He was very attentive and patient to our needs to make our stay a very pleasant, comfortable and a memorable one! 佳!
6/8
Response from Property: 有圖就有真相,感謝您的精美配圖和滿分好評。非常開心您在歡小朋有一個美好的入住體驗。看到您真摯的點評,歡小朋除了感動找不到更多的詞來形容此時此刻的心情,您把歡小朋的每一個細節都描寫的淋漓盡致,茫茫人海,能遇到您這樣細心的家人是歡小朋萬分的榮幸和福氣呢,您的厚愛讓我們每一位員工都備受鼓舞,以後的日子裏,歡小朋多了您這樣一位温暖的家人,歡小朋也將再接再厲,為您提供更加温馨舒適的入住環境和服務,期待您的再次光臨,祝您生活愉快,天天開心!——關愛接待主管Elaine