China / Zhejiang / Jiashan No. 325, Huanzhen North Road, Xitang Town, Jiashan, Zhejiang, ChinaSee Hotel Details
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Guest Reviews
9.6/10
Excellent
3596 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(3596)
Positive reviews(3576)
Reviews with photos/video(2138)
Classy environment(754)
Close to scenic area(600)
Delicious breakfast(508)
Friendly front desk staff(348)
Garden view(171)
Has facilities for children(74)
Family activities available(74)
Awesome gym(59)
Negative reviews(20)
Kevin1908
Guestroom - River-View (Double Bed)
Stayed in May 2025
Couple
19 review
9.5/10
Amazing
Posted on Jun 30, 2025
The location is good, very clean but some disappointment. I booked river view and can see the river view from my room as I attached the photo. I booked the room with some inclusions like full mini bar included which gave us 1 can of cola and 1 small packet of juice, no welcome drink given to us, the complimentary soup is not worth at all.
Except all these it’s worth to stay here. Better book it without the inclusions or all these and save money.
Response from Property: 尊敬的貴賓:很感謝您的支持!《*****》裏説:“每個人都會有缺陷,就像被上帝咬過的蘋果有的人缺陷比較大,正是因為上帝特別喜歡他的芬芳。”您能包容我們的不足並給予讚美,是我們的幸運。期待再次為您服務!
Guest User
Elegant Room -View (2 Beds)
Stayed in Apr 2025
Traveling with friends
7 review
8.5/10
Very Good
Posted on Jul 9, 2025
1. Location: GOOD (3mins Walk to Xitang Ancient Town Entrance & 10mins walk to nearby Restaurant),
2. Amenities: GOOD (Nice Garden for Yoga-ing),
3. Service: BELOW AVERAGE (Replied the Staff via WeChat on Seasonal Sweet Soup delivery timing but ultimately informed it’s running out unavailable),
4. Others: Room booking inclusive of Cocktail & Hanfu experience photography were the Vendors inside Xitang Ancient Town where the later just those very old costumes for FREE digital photo x 5
5. Experience of Stay: BELOW AVERAGE (large room for Frontline Service Staff to improve its service to be more organized delivery of items inclusive in the booking & check-in Processes not to miss out),
6. Overall: AVERAGE (Frontline Service Staff, Ms. XIA & Room Service Manager have recognized their shortcomings & promised to make remedial action but still failed to deliver by the reason of too busy as mentioned by the Frontline Service Team)
6/8
Response from Property: 【臨胥河畔,枕水而眠】尊敬的客人,非常感謝您分享入住體驗,您的反饋對我們改進服務至關重要。很高興位置與花園設施能給您帶來良好感受,對於服務、入住流程及預訂包含的體驗未達預期,我們深感抱歉。漢服體驗我們已向上反饋更換優質商家;夏小姐和客房服務經理已正視不足,我們會即刻針對服務銜接、流程梳理及承諾兑現等問題加強培訓與管理,杜絕因“繁忙”影響服務質量的情況。希望未來還能服務於您,彌補此次的遺憾。
Guest User
Guestroom -View (Double Bed)
Stayed in Aug 2025
Family
4 review
10/10
Outstanding
Posted on Sep 4, 2025
Excellent hotel for our Xitang visit. Comfortable and beautifully furnished rooms. Extremely professional, helpful and hospitable staff. Very good range for the breakfast buffet. The location was next to one of the gates into Xitang old town. Really enjoyed our stay and would definitely revisit when we are next in the area.
Very nice place and only like 20m to the ancient town entrance. Recommend go early or late to skip the entrance fee. Hotel very modern and chic. ******* delivery by robot.
Response from Property: 親愛的家人,感謝您的肯定,感謝您對酒店的五星好評。用我們的真情與努力,讓每一位賓客感到滿意是我們的職責,也是我們不斷努力的目標。西塘之旅,感受水鄉的柔情與浪漫,期待您常回來看看!總經理:Grace
KIAN HUAY
Guestroom -View (Double Bed)
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 23, 2025
Overall are satisfactory and convenient. The hotel should light up the front parking it's a bit dark.
Response from Property: 尊敬的貴賓:您好!感謝您五分的點評哦~每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望萬達美華會是您回憶裏最温馨最獨特的那個!常回家看看哦,祝:安好~ 總經理:Grace
SH Woo
Elegant Room - River-View (2 Beds)
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Nov 12, 2024
Great location next to the old watertown. Breakfast is nice. The place has a nice ambience. The rooms are clean and comfortable.
Response from Property: 尊敬的貴賓,您好!感謝您選擇下榻西塘萬達美華度假酒店,謝謝您對我們給予了這麼大的肯定和支持!這讓我們的信心又增加了一些,接下來我們一定要更加努力,希望把最棒最好的一面展現給您,期待不久後的某一天,還能與您相遇美華。真誠的祝願您能夠永遠的開心和快樂。總經理:Grace
Guest User
Elegant Room - River-View (Double Bed)
Stayed in Mar 2024
Business traveler
1 review
9.0/10
Great
Posted on Apr 29, 2024
Location was convenient for my business trip purpose.
Thank you very much for very friendly service and great breakfast.
Response from Property: 尊敬的貴賓:您好!感謝您選擇下榻西塘萬達美華度假酒店,謝謝您對我們給予了這麼大的肯定和支持!這讓我們的信心又增加了一些,接下來我們一定要更加努力,希望把最棒最好的一面展現給您,期待不久後的某一天,還能與您相遇美華。真誠的祝願您能夠永遠的開心和快樂。總經理:Grace
Albert
Elegant Room -View (2 Beds)
Stayed in Mar 2024
Couple
15 review
6.0/10
Posted on Apr 23, 2024
Front desk manager caed car to take us from xitang to suzhou. Original quote was for $190yuan, but upon reaching Suzhou, driver demanded $288 yuan. This was a shock.
There is no safety deposit box available in room.
Response from Property: Dear guest: Hello! We are very sorry for the inconvenience and unpleasant experience caused to you by the hotel's various deficiencies and lack of services. We sincerely apologize to you again. The hotel management attaches great importance to your experience feedback and has instructed the corresponding departments to verify it, review the daily management work, and improve the service process. There are still shortcomings in our work. Thank you very much for your comments. We will learn from experience and work hard to improve. We also hope for your understanding. Take a trip to Xitang and feel the tenderness and romance of the water town. We sincerely look forward to meeting you again! General Manager: Grace
Guest User
Elegant Room -View (2 Beds)
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 14, 2025
It was my first time staying here. The front desk was very welcoming and upgraded our room type. We were given welcome fruits, drinks in the refrigerator, and green bean soup for midnight snack. The hotel's quality service was evident everywhere. We were free to enter and exit the ancient town from 17:00 to 8:00, which made eating and strolling very convenient. I look forward to staying here again next time.
Original TextTranslated by Google
Response from Property: 【The wilderness of the world, the leisurely ancient town】Dear guest: Hello! Welcome to Wanda Meihua Resort Hotel Xitang. We are very glad that you have a pleasant stay. Thank you for your recognition of our service. Your praise is the greatest encouragement to the hotel staff. The hotel is located next to the ticket gate of the ferry bridge in Xitang Scenic Area. As early as the Tang Dynasty, there were villages gathered here, and gradually developed into a famous water town in the south of the Yangtze River. With its unique geographical location and natural scenery, the ancient town has attracted countless literati and poets, and has left many masterpieces handed down from generation to generation. Wanda Meihua Resort Hotel Xitang stands quietly here like a jade bead, playing a harmonious movement of tradition and modernity for travelers. The design of the hotel conforms to the classical outline of the ancient town, inherits the beauty of white walls, black tiles and flying eaves, and integrates the spirit of Jiangnan architecture into the texture of modern design. "Green bamboo, secluded pavilion, curved corridor, carved window" comes from Jiangnan elements, traditional and timeless. During the re-creation process, the designer selected the simplicity of logs and stones, which runs through the space, allowing travelers to feel the agility of the water town. A trip to Xitang, feeling the tenderness and romance of the water town, looking forward to meeting you again! General Manager: Grace
Guest User
Guestroom -View (Double Bed)
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 12, 2025
The environment and facilities are great. It rained in Xitang these two days. There is a dehumidifier in the room, which is great. The attitude of the staff is also great. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 【The wilderness of the world, the leisurely ancient town】Dear guest: Hello! Welcome to Wanda Meihua Resort Hotel Xitang. We are very glad that you have a pleasant stay. Thank you for your recognition of our service. Your praise is the greatest encouragement to the hotel staff. The hotel is located next to the ticket gate of the ferry bridge in Xitang Scenic Area. As early as the Tang Dynasty, there were villages gathered here, and gradually developed into a famous water town in the south of the Yangtze River. With its unique geographical location and natural scenery, the ancient town has attracted countless literati and poets, and has left many masterpieces handed down from generation to generation. Wanda Meihua Resort Hotel Xitang stands quietly here like a jade bead, playing a harmonious movement of tradition and modernity for travelers. The design of the hotel conforms to the classical outline of the ancient town, inherits the beauty of white walls, black tiles and flying eaves, and integrates the spirit of Jiangnan architecture into the texture of modern design. "Green bamboo, secluded pavilion, curved corridor, carved window" comes from Jiangnan elements, traditional and timeless. During the re-creation process, the designer selected the simplicity of logs and stones, which runs through the space, allowing travelers to feel the agility of the water town. A trip to Xitang, feeling the tenderness and romance of the water town, looking forward to meeting you again! General Manager: Grace
Anonymous User
Elegant Room -View (2 Beds)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 30, 2025
Very good, your hotel is the best hotel nearby! The room is clean and well-equipped. The front desk lady is also gentle and pretty. The fruit sweet soup is also delicious.
Original TextTranslated by Google
Response from Property: [High-end hotel, holiday special offer] Dear guests, thank you for staying at Wanda Meihua Resort Hotel Xitang. The miniature exhibition at the corner of the corridor and the spatial design of the entire hotel are like a dynamic ink painting: from the entrance arch bridge to the corridor waterside pavilion, to the background wall of the blue brick wallpaper in the guest room, every step is the misty and rainy artistic conception of Xitang~ These modern designs that disassemble and reorganize the intangible cultural heritage elements of Xitang are intended to allow guests to start a cultural exploration when checking in~
Guest User
Elegant Room -View (2 Beds)
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 30, 2025
I came to stay at the hotel on Sunday. The overall experience of staying and playing was very good. It was not so crowded. The hotel's services, facilities and equipment were excellent. I look forward to the next time~
Original TextTranslated by Google
Response from Property: [Refreshing courtyard, overlooking the night view] Dear friend, thank you for staying at Wanda Meihua Resort Hotel Xitang. When reading your review, the housekeeper team was touched. We always believe that there is no standard answer for attentive service, but "putting guests at heart" is the best answer. We look forward to renewing this trust with you and letting the housekeeper continue to protect your every trip. General Manager: Grace
Feierdaozhiyongchanshi
Elegant Room -View (Double Bed)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 30, 2025
I booked several rooms. I was really satisfied with the rooms arranged by the hotel. The overall style, facilities, equipment, environment and other aspects were excellent, especially the service. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: [By the Xu River, sleep by the water] Dear guest, thank you for choosing Xitang Wanda Meihua Resort Hotel and stopping by our white-walled and black-tiled courtyard~ Xitang's thousand-year-old mist and rain are intertwined with the hotel's modern aesthetics. Seeing you so satisfied, our friends are so happy that they are spinning in circles! It is our goal to create an "expectation-beyond-expectations" experience for every guest. Remember to tell us in advance when you come next time, maybe we can prepare a special little surprise for you~ I wish you a good mood every day, and may your journey always be accompanied by warm sunshine~
Guest User
Guestroom -View (Double Bed)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 30, 2025
This is a very distinctive hotel. The rooms are spacious, the decoration is exquisite, the service is attentive, and the room type is also very comfortable. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: [By the Xu River, Sleeping by the Water] Dear guest, hello! I am very happy to learn from your comments that our hotel and staff have left you with such a good impression. I hope you can continue to pay attention to Wanda Meihua Resort Hotel Xitang in the future and share more feelings and experiences during your stay with us. We look forward to your visit again. General Manager: Grace
Guest User
Guestroom -View (Double Bed)
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 29, 2025
~~After moving in, I really felt like home! I didn't expect the hotel I stayed in was so good. I didn't think much when I first booked the room. I just knew where it was convenient. I didn't expect the lobby to be retro in style, which was especially my favorite style. The color matching in the room was atmospheric, especially each room had a balcony with a view. I was also given a free room upgrade. The most important thing was that the shampoo smell could repel mosquitoes, which was very important for a Northeastern person. The breakfast was the best I've ever had, combining Chinese and Western food. Welcome tea, Xitang rice wine: delicious
Original TextTranslated by Google
Response from Property: 【The wilderness of the world, the leisurely ancient town】Dear guest: Hello! Welcome to Wanda Meihua Resort Hotel Xitang. We are very glad that you have a pleasant stay. Thank you for your recognition of our service. Your praise is the greatest encouragement to the hotel staff. The hotel is located next to the ticket gate of the ferry bridge in Xitang Scenic Area. As early as the Tang Dynasty, there were villages gathered here, and gradually developed into a famous water town in the south of the Yangtze River. With its unique geographical location and natural scenery, the ancient town has attracted countless literati and poets, and has left many masterpieces handed down from generation to generation. Wanda Meihua Resort Hotel Xitang stands quietly here like a jade bead, playing a harmonious movement of tradition and modernity for travelers. The design of the hotel conforms to the classical outline of the ancient town, inherits the beauty of white walls, black tiles and flying eaves, and integrates the spirit of Jiangnan architecture into the texture of modern design. "Green bamboo, secluded pavilion, curved corridor, carved window" comes from Jiangnan elements, traditional and timeless. During the re-creation process, the designer selected the simplicity of logs and stones, which runs through the space, allowing travelers to feel the agility of the water town. A trip to Xitang, feeling the tenderness and romance of the water town, looking forward to meeting you again! General Manager: Grace