Mandoran Plus Intelligent Hotel (Jiangmen Hexing Square Branch) Reviews

Response from Property: Dear customer, we are delighted to hear that you had a comfortable stay at the Mandolin. Our team always strives to provide friendly and helpful service. We're glad that the ice, water, and tea at the reception were useful for you. The comfortable beds, wonderful air conditioning, and motion sensor lights are designed to enhance your experience. We're also happy to know that you love our intelligent hotel. The proximity to places for eating and shopping, as well as the short walk to the China Qiaodu Museum of Overseas Chinese, is an added bonus. And yes, our hotel reception on the 21st floor of Jiangmen Hexing Plaza is easily accessible. We look forward to welcoming you back again soon.

Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: Dear Guest,.Appreciate your kind remarks about our hotel. Its always a pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority.

Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!

Response from Property: Dear guests, thank you for staying at Mandol Plus Smart Hotel. We are very sorry that we were unable to give you a satisfactory stay experience this time. The hotel attaches great importance to the bathtub leakage problem you mentioned. After receiving your feedback, we have arranged for the engineering department to inspect it as soon as possible. The bottom of the bathtub is connected to the pipe. It may be that the bottom of the bathtub shifted when the bathtub was in use, causing the outer layer of glue to loosen and cause water leakage. The bathtub leakage problem is indeed due to the lack of hotel engineering measures. In order to prevent similar problems from happening again, the hotel has arranged for the engineering department to gradually check the bathtub pipes in all bathtub rooms. At the same time, we will pay more attention to the maintenance of hotel equipment and facilities, and strive to bring you a better living environment. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress. I wish you a happy life~

Response from Property: Dear customer, first of all, thank you for your thoughtful review. I am sorry that I did not give you a perfect stay experience. Xixi sincerely apologizes to you. After receiving your feedback, Xixi immediately went to your room to understand the situation. The stains on the sink are due to the penetration of water stains caused by the oxidation of the polished surface. The stone surface needs to be polished and waxed. This project has been since 3 Arrangements will be made from the end of the month. On the day you check in, 30% of the rooms have been completed. Since it does not affect the use, Xixi will sell other unpolished rooms normally. Xixi also explained to you on the spot that this It cannot be wiped off, but it affects the appearance. It is because Xixi did not do enough. Xixi also immediately held a review meeting of the guest room department to speed up the process of polishing the stone surface of the sink. In addition, as for the bedding problem you mentioned, Xixi looked through the surveillance camera and could clearly see that the aunt strictly followed the process of changing linen for each guest. She removed the dirty linen after entering the room, and then took out the clean linen from the work cart and entered the room to do the work normally. The room process, the marks in your picture are most likely caused by the washing company's high-temperature ironing during the washing process. However, when the aunt opened the linen to make the bed, she didn't see it. Normally, she would have to send it back to the washing company to start again. Handling the cleaning, this is indeed an area where we are not careful enough. During the meeting, Xixi has criticized, educated and punished the aunt on duty accordingly, and has gradually inspected the bathtubs in all bathtub rooms to avoid the same situation from happening. At the same time, Xixi will strengthen the management of hotel hygiene and strive to bring you a better living environment. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress. I wish you a happy life~

Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!