To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(5092)
Positive reviews(5035)
Reviews with photos/video(1303)
Large rooms(702)
Near shopping area(378)
Tasty dinner(366)
Delicious buffet(305)
Great swimming pool(177)
Has facilities for children(58)
Loved the massages(36)
Negative reviews(55)
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 26, 2024
Fantastic service provided by the service staffs at the reception areas during check-in, check-out and making other enquiries to interesting places. Very helpful, professional and a lot of patience.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
bokado
Superior Twin Room
Stayed in Oct 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Dec 16, 2024
Great location for us, stayed for 3 nights and saw an international conference of fire fighters around, the breakfast was comprehensive and well staffed and had lots of choice. Tried the gym but preferred to run outside where the warm November air was ideal and got to see the local surroundings. Housekeeping staff and Guest relations team were great. The desk in the lobby which I think is a small travel agency were very helpful too and there they helped us sort out the transport from the hotel to Guangzhou airport. There is a modern shopping centre with a supermarket, Decathlon, Uniqlo and lots of tech and clothes shops just 5 minutes across the road from the hotel. Rooms are dated but clean.
Response from Property: 尊敬的賓客您好!首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!祝您生活愉快~
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
4 review
4.5/5
Great
Posted on Nov 12, 2024
The hotel is located in the central of the city. Very convenient for shopping and eating out. The room decor is a bit outdated but the bedroom is tidy and clean. Will visit again in the future.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Zhibiao
Deluxe Parent-child Suite
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 15, 2024
The services provided was good. Front desk staff provided very helpful guidance. There were a lot of free meals and buffets and entertainments. Location of the hotel is good because it closes to large mall with many restauarants.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Superior Twin Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Very comfortable rooms. Breakfast was decent. The massage place and spa is a nice perk. Right across from a Wanda shopping mall with lots of good restaurants.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Lindie
Health Themed Room (Intelligent Toilet)
Stayed in May 2024
Couples
8 review
3.5/5
Posted on Jun 14, 2024
The hotel was very clean and the breakfast delicious! The only downside is the outdoor pool being closed most of the day!
Response from Property: Dear guests, hello! Thank you very much for staying at Jiangmen Gladden Hotel and giving us your comments. The outdoor swimming pool and indoor swimming pool have the same business hours, from 7:00 to 10:00 in the morning and from 4:30 to 10:00 in the afternoon. Considering the swimming habits of most tourists, we divide the business hours into two time periods: morning and afternoon. We are deeply sorry for the inconvenience caused to you and sincerely look forward to your visit again! I wish you a happy life~
Jonny Mitchell
Business Room (Double bed)
Stayed in May 2024
Couples
23 review
4.7/5
Amazing
Posted on Jun 9, 2024
Fantastic stay for a group of 16 of us! Good value for the money. Wonderful breakfast and kind staff. Will come again!
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Anonymous User
Superior Twin Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The location is unbeatable. Close to Wanda Plaza, Huiyuecheng Square, Jiangmen Wuyi Museum of Overseas Chinese and several beautiful parks.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,我們酒店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!祝您生活愉快~
Andrew Raphael
Superior Twin Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Easy to check in and out. Good food and massage and cold air on. Big rooms too
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
CalvinHLChan
Wonderful Executive Double Bed Room
Stayed in Oct 2024
Travel with friends
22 review
3.7/5
Posted on Dec 2, 2024
Good location with good customer services
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Thomas
Superior Double Room
Stayed in Jun 2024
Business travelers
18 review
3.2/5
Posted on Sep 25, 2024
Old Chinese superhotel. Everything you need and ok. But Chinese style.
Response from Property: Dear guests, hello, hotel operations 16 years without your trust and support to the hotel, we are also trying to update the room, renovation for renovation 100 rooms every year, now have a new decorate room type, such as enjoy business big bed room, enjoy administrative big bed room, decorate style modern and contracted, loved by many guests, you can check in next time experience the new room. If you encounter any difficulties during your stay, please contact us in time, and we will deal with them for you as soon as possible. Sincerely look forward to your visit again! Wish you a happy life ~
K...
Deluxe Twin Room
Stayed in Aug 2023
Business travelers
72 review
4.7/5
Amazing
Posted on Sep 22, 2023
Quite ok. A bit old but personal helpful, breakfast good, and have nice SPA with sauna for guests for free. Also located in only area of Jiangmen where is anything to do.
Response from Property: Thank you very much for your praise. Our hotel is located in the center of Jiangmen, near Wanda, Huiyue shopping mall, Overseas Chinese Museum, making it very convenient to go out. At present, our hotel is renovating the guest rooms and replacing old facilities. We believe that your next visit will bring you a different feeling,we will definitely work hard!
2035053833
Superior Double Room
Stayed in Aug 2024
Business travelers
106 review
5.0/5
Outstanding
Posted on Sep 14, 2024
设施:OK
卫生:OK
环境:OK
服务:OK
尊享四季御池2大2小养生馆温泉:OK
Response from Property: 尊敬的賓客您好!首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!祝您生活愉快~
HOWARD BENJAMIN
Superior Twin Room
Stayed in Dec 2023
Couples
28 review
4.5/5
Great
Posted on Jan 29, 2024
Really good breakfast, nice spa/sauna area, indoor heated swimming pool, across from a big mall (Wanda plaza)
Response from Property: 尊敬的賓客您好!首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!祝您生活愉快~
Merry meri
Superior Double Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 7, 2025
First time here but it was decent
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!