To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
Filter by:
Sort by:
All reviews(86)
Positive reviews(14)
Reviews with photos/video(4)
JUWEN
Standard Double Room with Double Bed
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Good bar and in the city centre.
James
Superior Room
Stayed in Sep 2022
Family
26 review
5.0/5
Outstanding
Posted on Oct 9, 2022
It was great experience of one day stay in Jena. I really enjoyed it.
6/14
Response from Property: Dear Guest,thank you very much for taking the time to comment on your recent stay at our hotel.It is a pleasure for us to read that you liked our hotel. We would be delighted to welcoming you back soon.Best regards from JenaYours Matthias DittmeierGeneral Manager
Guest User
Studio 2 Single bed
Stayed in Jul 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 28, 2022
2nd time at this location, the view is just simple unbeatable
Response from Property: Dear Sir/ Madam,thank you very much for taking the time to comment on your recent stay at our hotel.We would be delighted to welcoming you back soon.Best regards from JenaYours Matthias DittmeierGeneral Manager
Guest User
Superior Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
I was completely satisfied. I would particularly like to highlight the central location, but also the friendliness of the staff and the good breakfast
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Nov 3, 2023
The hotel is located in the middle of the city but is still easy to reach. The ideal starting point for all activities. Unfortunately there is no parking outside the underground car park and the daily fee there is unfortunately €20 per day.
Original TextTranslated by Google
Guest User
Deluxe Room,Guest Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The room is great, the transportation is very convenient, the breakfast is well arranged and nutritious
There are supermarkets and urban light rail just outside the door. It is very convenient to go to the company. I will choose this hotel next time
Original TextTranslated by Google
Guest User
Superior Room 1 Double bed
Stayed in Jun 2023
Couples
1 review
4.7/5
Amazing
Posted on Jul 16, 2023
Great location, the hotel met our expectations exactly! We will definitely come back!
Original TextTranslated by Google
Guest User
Deluxe Room,Guest Room
Stayed in Aug 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 21, 2023
The room was big and I was quite satisfied with my stay.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
The environment is okay
Original TextTranslated by Google
Stefan Balster
Deluxe Room
Stayed in Jul 2022
Couples
2 review
4.5/5
Great
Posted on Aug 14, 2022
The hotel is very centrally located and is very modern. We had a deluxe room at the Steigenberger. The too close itself is generous and thus corresponds to the 4 stars mentioned. The room had a bathtub, which isn't exactly standard these days. I can't judge the breakfast service, since in my opinion it is clearly too expensive. The only criticism is the not really working air conditioning. This was not really up to the summer temperatures.
What strikes me about almost every hotel is the lack of a clock in the room. Another negative point from my point of view are the relatively expensive fees for the underground car park. You could certainly offer a more customer-friendly and cheaper method. On the whole, this hotel is recommended.
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for your feedback and your impressions of our hotel.
Please excuse the inconvenience with the air conditioning. We are already trying to find a solution.
With regard to the parking garage costs, we unfortunately have no influence on the price level of the parking tickets, as we do not operate the parking garage ourselves.
We would be delighted to welcome you back soon.
I am happy to answer any questions or requests you may have!
Best regards
Matthias Dittmeier
Director
Guest User
Superior Room
Stayed in Apr 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on May 25, 2022
It was great
Original TextTranslated by Google
Response from Property: Dear Sir/ Madam,thank you very much for taking the time to comment on your recent stay at our hotel.We would be delighted to welcoming you back soon.Best regards from JenaYours Matthias DittmeierGeneral Manager