Hotel Novotel Cairo El Borg Reviews

Response from Property: Dear Abdulqader, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best Regards, Abdellatif GEBRILGeneral Manager

Response from Property: Dear precious guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience. Appreciate your understanding regarding the pillow issue, and please during your coming stay the Housekeeping team can assist you and offer a different size of pillow, hopefully it can meet your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Warm Regards, Abdellatif GEBRILGeneral Manager

Response from Property: Dear Precious guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Novotel Cairo El Borg Hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Wish you a great day, Abdellatif GEBRILGeneral Manager

Response from Property: Dear Precious guest, We’ve passed your wonderful review onto our team at Novotel Cairo El Borg. Thanks so much for taking the time to leave a review about our service and our team. Our guest’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit our hotel, Warm Regards,Abdellatif GEBRILGeneral Manager

Response from Property: Dear Vinodh, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Novotel Cairo El Borg with us and Trip.com readers.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Wish you a great day, Abdellatif GEBRIL General Manager

Response from Property: Dear Precious guest, We first would like to thank you for choosing our Novotel Cairo El Borg for your stay and for sharing your comments on your experience among us. Kindly accept our sincere apology in regards to the laundry issue, we have it only offsite, and will ensure with our marketing team to make sure that al our websites are updated. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to go on our Website from where our agents will be able to give you all the relevant information to make sure that you book the Accor hotel that can make all your stay wishes come true. Best Regards, Abdellatif GEBRIL General Manager

Response from Property: Dear Guest, Thank you very much for sharing this great review of your recent stay at Novotel Cairo El Borg . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager

Response from Property: Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely Abdellatif GEBRIL General Manager

Response from Property: Dear Guest, Thank you very much for sharing this great review of your recent stay at Novotel Cairo El Borg . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager

Response from Property: Please be assured that your comments will be taken seriously and will help us improve our services. Thank you again for your valuable time Sincerely Abdullatif Gebril President